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Compare Drift and Zoho SalesIQ 
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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (74.0% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
$0.00 3 Operator Per Month
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansZoho SalesIQ
Star Rating
(251)4.4 out of 5
Market Segments
Small-Business (74.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 3 Operator Per Month
Browse all 4 pricing plansDrift vs Zoho SalesIQ
When assessing the two solutions, reviewers found them equally easy to use, and both vendors make it equally easy to do business overall. However, Zoho SalesIQ is easier to set up and administer.
- Drift and Zoho SalesIQ both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Drift is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Drift over Zoho SalesIQ.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Zoho SalesIQ
FREE
$0.00
3 Operator Per Month
- File sharing
- Track and engage with 10K visitors/month
- 100 chat sessions/month
Free Trial
Drift
Free Trial is available
Zoho SalesIQ
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
8.7
210
Ease of Use
8.7
1,030
8.7
210
Ease of Setup
8.4
507
8.6
153
Ease of Admin
8.5
473
8.7
151
Quality of Support
8.8
938
8.3
197
Has the product been a good partner in doing business?
8.9
472
8.9
145
Product Direction (% positive)
8.9
995
8.6
207
Features by Category
Messenger
8.5
204
|
Verified
8.2
11
|
Verified
8.2
202
|
Verified
8.3
11
|
Verified
9.1
274
|
Verified
8.9
15
|
Verified
8.6
251
|
Verified
8.9
14
|
Verified
Channels
7.9
117
|
Verified
8.7
10
|
Verified
8.9
250
|
Verified
9.3
12
|
Verified
7.7
92
|
Verified
Feature Not Available
7.6
82
|
Verified
Feature Not Available
7.8
91
|
Verified
8.3
9
|
Verified
Customers
8.6
225
|
Verified
8.9
15
|
Verified
8.4
203
|
Verified
8.6
15
|
Verified
8.1
242
|
Verified
8.3
15
8.7
241
|
Verified
8.8
15
|
Verified
8.5
245
|
Verified
8.9
15
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Not enough data
Sales Analysis
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Not enough data
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
281
7.4
12
8.3
269
7.6
13
8.5
304
8.2
13
8.1
274
7.9
14
8.0
229
8.0
9
Platform
8.9
310
8.2
13
8.4
292
8.2
12
8.4
276
7.8
13
8.1
282
7.7
14
7.9
241
7.9
8
8.4
262
7.8
12
8.2
287
7.7
13
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
9.0
57
|
Verified
8.5
538
|
Verified
8.7
56
|
Verified
7.8
323
|
Verified
8.5
40
8.6
414
|
Verified
8.8
44
|
Verified
7.9
189
Feature Not Available
Internal Use
8.4
461
|
Verified
8.3
56
|
Verified
8.7
471
|
Verified
Feature Not Available
8.5
472
|
Verified
8.4
55
|
Verified
8.2
409
|
Verified
8.3
43
8.3
372
|
Verified
Feature Not Available
8.1
402
|
Verified
8.7
50
|
Verified
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
7.7
17
8.2
53
7.7
16
Feature Not Available
7.2
13
8.2
51
7.5
10
8.5
57
8.0
10
Self-Service Platform
8.6
57
7.5
10
8.7
60
7.7
10
8.2
59
8.0
9
8.5
58
7.5
8
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.7
8
Not enough data
7.5
6
Not enough data
7.2
6
Discovery
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.4
7
Management
Not enough data
7.5
6
Not enough data
7.0
5
Platform
Not enough data
7.3
5
Not enough data
7.9
7
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.0
10
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback
Not enough data
8.5
9
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.2
6
Not enough data
7.9
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and Zoho SalesIQ are categorized as Conversational Marketing, Chatbots, Live Chat, and Customer Self-Service
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Bot Platforms, and Customer Service Automation
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho SalesIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Information Technology and Services
16.5%
Marketing and Advertising
8.2%
Computer Software
6.5%
Insurance
4.8%
Telecommunications
4.3%
Other
59.7%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Zoho SalesIQ has no discussions with answers
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