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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
$749.00 Per Month
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansSignals
Star Rating
(138)4.9 out of 5
Market Segments
Small-Business (53.8% of reviews)
Entry-Level Pricing
$749.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in its Live Chat feature, scoring 9.1, which allows for seamless real-time communication with potential leads. In contrast, Signals has a slightly higher score of 9.4, with reviewers mentioning its intuitive interface that enhances user engagement during chats.
- Reviewers mention that Drift's Lead Qualification feature, scoring 8.2, could benefit from more advanced capabilities, while Signals shines with a score of 9.4, as users appreciate its robust criteria for qualifying leads effectively.
- G2 users highlight Drift's CRM Integration at 9.3, which is praised for its ease of use, but Signals outperforms with a score of 9.6, with reviewers noting its seamless integration with various CRM platforms, enhancing workflow efficiency.
- Users on G2 report that Drift's Customization Interface scores 8.5, which some find limiting, whereas Signals offers a more flexible customization experience with a score of 9.3, allowing users to tailor their messaging and branding more effectively.
- Reviewers mention that Drift's Lead Enrichment feature, scoring 8.3, lacks depth in data insights, while Signals stands out with a score of 9.6, as users appreciate its comprehensive data cleaning and enrichment capabilities that provide valuable insights for lead management.
- Users say that Drift's Meeting Scheduling feature scores 8.7, which is functional but not as advanced, while Signals impresses with a score of 9.3, with reviewers highlighting its user-friendly scheduling options that streamline the process of setting up meetings with leads.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Signals
Team Plan
$749.00
Per Month
- Account-Based Identification
- Ideal Customer Profile (ICP) Segment Creation
- Targeted Email List Generation
Free Trial
Drift
Free Trial is available
Signals
No trial information availableRatings
Meets Requirements
8.7
1,017
9.5
85
Ease of Use
8.7
1,030
9.4
86
Ease of Setup
8.4
507
9.2
62
Ease of Admin
8.5
473
9.4
62
Quality of Support
8.8
938
9.9
85
Has the product been a good partner in doing business?
8.9
472
9.9
62
Product Direction (% positive)
8.9
995
9.5
64
Features by Category
Data Availability
Not enough data
9.4
14
Not enough data
9.5
14
Not enough data
9.3
14
Not enough data
Not enough data
Data Accuracy
Not enough data
9.5
11
Not enough data
9.2
11
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.0
10
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
9.6
12
Not enough data
9.5
11
Not enough data
9.3
12
Features
Not enough data
9.7
10
Not enough data
9.4
11
Not enough data
9.6
9
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.6
9
Not enough data
9.6
8
Not enough data
9.7
10
Not enough data
9.7
10
Messenger
8.5
204
|
Verified
9.2
29
8.2
202
|
Verified
8.4
26
9.1
274
|
Verified
9.4
29
8.6
251
|
Verified
9.3
29
Channels
7.9
117
|
Verified
Feature Not Available
8.9
250
|
Verified
9.4
30
7.7
92
|
Verified
8.9
19
7.6
82
|
Verified
Feature Not Available
7.8
91
|
Verified
9.0
14
Customers
8.6
225
|
Verified
9.3
25
8.4
203
|
Verified
9.1
23
8.1
242
|
Verified
8.9
26
8.7
241
|
Verified
9.2
26
8.5
245
|
Verified
9.2
27
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
9.9
14
8.2
310
|
Verified
9.4
13
8.2
289
|
Verified
9.4
12
8.7
305
|
Verified
9.3
14
Organization
8.0
266
|
Verified
9.6
13
8.0
270
|
Verified
9.4
13
8.3
277
|
Verified
9.2
14
Performance Analysis
7.8
242
|
Verified
9.7
17
8.0
262
|
Verified
9.7
16
Sales Analysis
7.5
216
|
Verified
9.6
14
7.7
222
|
Verified
9.4
13
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
8.8
12
Not enough data
9.6
14
Not enough data
8.0
9
Platform Additional Functionality
Not enough data
8.9
15
Not enough data
8.8
14
Not enough data
8.3
10
Not enough data
9.6
15
Not enough data
9.1
15
Platform Basics
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
9.4
6
Not enough data
9.2
6
Platform Additional Functionality
Not enough data
9.2
6
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
9.0
13
Not enough data
8.3
12
Not enough data
9.0
12
Not enough data
8.2
12
Not enough data
8.2
11
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Responses
8.2
281
9.5
24
8.3
269
9.4
24
8.5
304
9.6
26
8.1
274
9.1
25
8.0
229
9.3
23
Platform
8.9
310
9.5
25
8.4
292
9.3
27
8.4
276
9.5
26
8.1
282
9.4
24
7.9
241
9.6
23
8.4
262
9.5
23
8.2
287
9.4
25
Generative AI
7.7
85
6.7
7
7.7
83
6.7
7
Lead Monitoring
Not enough data
9.4
14
Not enough data
9.4
14
Not enough data
9.5
13
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.9
12
Not enough data
9.5
13
Not enough data
7.2
10
Not enough data
9.2
12
Analytics
Not enough data
9.3
14
Not enough data
9.4
14
Customization
Not enough data
9.0
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
14
Conversational Platform
8.6
168
9.9
12
8.4
118
9.5
11
8.7
129
9.8
11
8.6
93
9.7
12
Support Automation
Feature Not Available
9.6
12
8.4
148
9.4
12
8.8
139
9.8
10
8.5
93
9.3
12
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and Signals are categorized as Conversational Support, AI Sales Assistant, Conversational Marketing, and Chatbots
Unique Categories
Drift is categorized as Business Scheduling, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Signals
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Marketing and Advertising
31.1%
Computer Software
22.7%
Information Technology and Services
6.1%
Management Consulting
4.5%
Real Estate
3.0%
Other
32.6%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Signals has no discussions with answers
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