G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher score compared to Demandforce. Users appreciate the platform's intuitive design and ease of use, with one reviewer noting, "the platform is straightforward to use, with an intuitive design."
Users say that Demandforce offers valuable features like real-time two-way texting, which enhances communication with patients. One user highlighted, "I appreciate Demandforce's real-time two-way texting feature," indicating that this functionality is a standout for those who prioritize immediate interaction.
According to verified reviews, Weave's customer support is frequently praised for its responsiveness and effectiveness. Reviewers mention that the support team provides solutions to concerns quickly, contributing to a positive overall experience, as one user stated, "the customer support provides a solution to any of our concerns."
Reviewers mention that Demandforce has a strong focus on appointment reminders and review collection, making it easier for businesses to engage with their customers. Users appreciate how the system sends reminders for appointments and facilitates customer reviews, with one noting, "I like how simple it is for our customers to leave reviews of our business."
G2 reviewers highlight Weave's versatility, particularly its ability to send text and payment links, which adds significant value to users. One reviewer expressed, "I love that Weave lets me send text and payment links," showcasing how this feature enhances operational flexibility.
Users report that while Demandforce has some useful features, it struggles with overall user satisfaction compared to Weave. With a lower star rating and fewer recent reviews, some users feel that Demandforce may not fully meet their needs, as indicated by the overall sentiment in the reviews.
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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