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At a Glance
Market Segments
Mid-Market (42.4% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Contact Us Per Year
$2.50 1 user Per Month
Deltek Replicon
Star Rating
(784)4.3 out of 5
Market Segments
Mid-Market (42.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 3 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Replicon PSA excels in time tracking with an ease of completing timesheets rated at 8.9, while When I Work shines in mobile time tracking with a score of 9.1, making it more user-friendly for on-the-go employees.
- Reviewers mention that Replicon PSA offers robust process automation features with a score of 8.3, which helps streamline workflows, whereas When I Work's automation capabilities are rated lower at 7.1, indicating less efficiency in this area.
- G2 users highlight that Replicon PSA has a strong focus on project management, particularly in project tracking (8.3) and resource management (8.3), while When I Work's project management features are less comprehensive, with lower scores in similar categories.
- Users on G2 note that When I Work provides superior shift scheduling capabilities, scoring 9.1, which is crucial for businesses with fluctuating staffing needs, while Replicon PSA does not focus as heavily on this aspect.
- Reviewers say that Replicon PSA's quality of support is rated at 8.8, indicating a strong customer service experience, while When I Work's support is rated lower at 8.3, suggesting potential challenges in user assistance.
- Users report that both platforms have similar overall star ratings of 4.3, but Replicon PSA is more favored in the mid-market segment, while When I Work is preferred by small businesses, reflecting their target audience differences.
Pricing
Entry-Level Pricing
Deltek Replicon
Small Business
Contact Us
Per Year
6 user minimum. For companies under 25 employees.
- Time & Absence: Basic time and attendance tracking along with time off
- Project Time: Track time against your projects, and clients
- Expenses: Capture employee expenses on the go
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Deltek Replicon
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.7
658
8.8
293
Ease of Use
8.7
663
8.7
296
Ease of Setup
8.3
399
8.7
159
Ease of Admin
8.6
406
8.7
155
Quality of Support
8.8
597
8.4
236
Has the product been a good partner in doing business?
8.9
405
8.7
148
Product Direction (% positive)
7.7
641
8.9
279
Features by Category
Automation
8.4
123
8.2
29
Logistics
8.2
144
7.9
29
8.5
141
7.8
29
8.3
106
8.0
29
Management
8.5
111
8.2
28
8.5
108
8.2
28
8.8
137
8.2
28
8.9
159
8.8
27
8.9
155
8.6
28
8.9
147
8.8
28
8.7
118
8.6
28
Monitoring
8.3
107
7.9
28
8.3
112
8.2
28
8.0
108
8.0
28
Portfolio Management
7.7
33
Not enough data
7.7
36
Not enough data
7.4
32
Not enough data
7.5
31
Not enough data
Project Management
7.7
31
Not enough data
7.6
31
Not enough data
7.0
31
Not enough data
Resource Management
7.9
33
Not enough data
7.9
40
Not enough data
7.2
35
Not enough data
Data & Analytics
7.8
40
Not enough data
7.6
38
Not enough data
8.2
41
Not enough data
6.6
31
Not enough data
Strategy - Project and Portfolio Management
6.7
19
Not enough data
7.0
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.2
19
Not enough data
7.1
19
Not enough data
7.1
18
Not enough data
7.1
19
Not enough data
7.1
19
Not enough data
7.0
19
Not enough data
Platform Basics
Not enough data
8.1
66
Not enough data
9.0
78
Not enough data
8.7
78
Platform Content
Not enough data
8.4
67
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.5
58
Not enough data
9.0
75
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Customer Management
7.5
35
|
Verified
Not enough data
6.6
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Project Management
8.1
34
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
8.0
36
|
Verified
Not enough data
8.5
37
|
Verified
Not enough data
Accounting
7.1
28
|
Verified
Not enough data
6.9
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
7.2
33
|
Verified
Not enough data
7.6
32
|
Verified
Not enough data
Portfolio Management
7.0
26
Not enough data
7.2
25
Not enough data
6.8
24
Not enough data
6.9
24
Not enough data
Analytics
7.2
27
|
Verified
Not enough data
8.1
38
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Administration
7.5
29
|
Verified
Not enough data
7.9
37
|
Verified
Not enough data
7.9
38
|
Verified
Not enough data
Platform
7.1
29
|
Verified
Not enough data
7.5
27
|
Verified
Not enough data
8.4
36
|
Verified
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
4.8
14
Not enough data
4.9
14
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.9
460
8.9
95
8.8
413
8.6
84
8.6
329
8.9
69
Client Invoicing
7.7
173
|
Verified
8.1
47
6.0
33
8.2
46
8.1
186
|
Verified
7.7
49
Mobile Time Tracking
8.8
370
9.0
88
Administration
8.2
243
|
Verified
8.3
65
8.5
268
|
Verified
8.8
82
8.6
310
|
Verified
9.0
89
8.5
232
|
Verified
8.7
62
8.7
338
|
Verified
8.8
83
Platform
8.3
354
|
Verified
8.4
67
7.5
191
|
Verified
8.2
57
8.2
180
|
Verified
8.4
59
8.8
336
|
Verified
8.9
89
8.2
257
|
Verified
8.9
84
7.5
155
|
Verified
7.7
61
Platform
7.9
129
8.1
70
7.4
66
7.1
34
8.2
92
7.9
51
8.4
145
8.6
75
8.6
138
8.9
76
7.9
114
8.8
75
8.3
145
8.2
60
8.1
129
8.6
75
Workforce Management Platform Features
8.1
81
8.4
74
8.0
74
9.1
105
8.8
128
9.0
98
8.6
111
8.9
96
7.8
73
8.0
71
Feature Not Available
8.0
71
8.0
90
8.1
67
8.0
83
8.7
86
7.9
68
8.7
100
8.0
81
8.3
98
Categories
Categories
Shared Categories
Deltek Replicon and When I Work are categorized as Time & Attendance, Time Tracking, and Workforce Management
Unique Categories
Deltek Replicon is categorized as Project and Portfolio Management and Professional Services Automation
When I Work is categorized as Employee Scheduling
Reviews
Reviewers' Company Size
Deltek Replicon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.9%
Computer Software
8.0%
Non-Profit Organization Management
7.3%
Marketing and Advertising
4.8%
Financial Services
3.4%
Other
64.5%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Discussions
What is Replicon software?
2 Comments
SM
G2 offers you to do paid reviews and when you complete it, they say,"sorry, we already gave out all the payments we planned for this, but thanks for the free...Read more
What is a PSA in technology?
2 Comments
PB
PSA is a self-driving Automation service. This allows all professional services are easy to use with Automation. It allows integration wish various platforms.Read more
What are the benefits of moving to the Gen3 platform?
1 Comment
Official Response from Deltek Replicon
There are a number of benefits you can gain by moving to the latest version of Replicon’s technology. Because ‘Software as a Service’ (SaaS) is the modern...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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