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Compare Cyara Platform and Dynatrace 
Featured Products
At a Glance
Market Segments
Enterprise (68.4% of reviews)
Enterprise (69.4% of reviews)
Entry-Level Pricing
No pricing available
Starts at $69 per month billed annually, per 8 GB Host
Cyara Platform
Star Rating
(41)4.7 out of 5
Market Segments
Enterprise (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cyara PlatformDynatrace
Star Rating
(1,359)4.5 out of 5
Market Segments
Enterprise (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing deep, real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly.
- Users say that Cyara Platform stands out for its intuitive interface and ease of use, with many praising the simplicity of its scripting and the effectiveness of its reporting dashboard, which allows teams to launch new test campaigns rapidly.
- Reviewers mention that while Dynatrace offers robust monitoring capabilities, including detailed metrics on disk storage and CPU usage, some users find it challenging to configure for their specific workflows, which can hinder the overall experience.
- According to verified reviews, Cyara Platform's innovative features significantly enhance user acceptance testing and regression testing processes, transforming how companies validate functionality across various systems, including contact centers and PBX systems.
- G2 reviewers highlight that Dynatrace's quality of support is commendable, with users appreciating the assistance provided during implementation and ongoing usage, although it may not match the high praise Cyara receives for its customer service.
- Users report that while both platforms are strong contenders in the enterprise market, Dynatrace's overall user satisfaction is higher, as reflected in its G2 Score, indicating a more favorable experience for those seeking comprehensive digital experience monitoring solutions.
Pricing
Entry-Level Pricing
Cyara Platform
No pricing availableDynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Free Trial
Cyara Platform
No trial information availableDynatrace
Free Trial is available
Ratings
Meets Requirements
9.0
24
8.8
1,066
Ease of Use
9.4
24
8.3
1,076
Ease of Setup
9.3
18
8.4
668
Ease of Admin
9.6
9
8.2
624
Quality of Support
9.3
23
8.7
1,009
Has the product been a good partner in doing business?
9.7
11
8.7
621
Product Direction (% positive)
9.5
24
9.2
1,040
Features by Category
User Behavior
Not enough data
8.9
115
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
104
|
Verified
A/B Testing
Not enough data
8.5
100
|
Verified
Not enough data
8.1
75
Not enough data
8.7
109
|
Verified
Not enough data
8.2
74
Visitor Information
Not enough data
8.7
116
|
Verified
Not enough data
8.4
111
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
8.8
60
Not enough data
9.0
61
Not enough data
8.5
59
Not enough data
8.0
57
Not enough data
8.7
53
Not enough data
8.4
57
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.5
7
9.2
157
8.1
6
8.5
136
7.7
5
8.5
133
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.5
126
10.0
7
8.6
153
Not enough data
7.8
101
Performance
9.7
6
9.1
151
9.7
5
9.4
157
9.5
7
8.5
147
Not enough data
9.0
148
Functionality
Not enough data
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
73
Not enough data
8.3
70
Not enough data
8.7
72
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.0
202
Not enough data
8.3
188
Not enough data
8.9
184
Not enough data
9.0
196
Not enough data
Not enough data
Administration
Not enough data
8.5
171
Not enough data
8.5
153
Not enough data
8.4
157
Not enough data
Not enough data
Analysis
Not enough data
8.3
181
Not enough data
8.6
200
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Bug Monitoring
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
38
Not enough data
8.4
38
Not enough data
8.8
42
Issue Resolution
Not enough data
8.8
42
Not enough data
8.7
42
Not enough data
8.4
41
Management
Not enough data
8.6
43
Not enough data
8.7
43
Not enough data
8.2
41
Generative AI
Not enough data
7.7
5
Not enough data
8.3
5
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Monitoring and Management
Not enough data
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
58
Not enough data
8.8
57
Not enough data
9.1
56
Not enough data
8.2
52
Management
Not enough data
8.3
55
Not enough data
8.3
58
Not enough data
8.8
55
Not enough data
9.0
56
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.5
9
Not enough data
9.3
10
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.7
59
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
8.1
55
|
Verified
Not enough data
8.1
56
|
Verified
Analysis
Not enough data
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
7.9
53
|
Verified
Visualization
Not enough data
9.0
61
|
Verified
Not enough data
8.5
58
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.8
108
Not enough data
8.7
109
Not enough data
9.0
118
Not enough data
7.6
102
Not enough data
8.5
109
Response
Not enough data
8.7
113
Not enough data
8.6
110
Not enough data
8.1
111
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.8
10
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Performance
Not enough data
8.7
110
Not enough data
8.1
109
Functionality
Not enough data
8.5
105
Not enough data
8.3
108
Not enough data
7.8
103
Not enough data
8.5
111
Alerts management
Not enough data
8.2
41
Not enough data
7.8
41
Not enough data
8.7
41
Monitoring
Not enough data
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Automation
Not enough data
8.2
41
Not enough data
8.3
41
Analysis
Not enough data
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Issue Resolution
Not enough data
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Functionality
9.3
19
Not enough data
9.4
18
Not enough data
8.4
18
Not enough data
9.1
19
Not enough data
Automation
8.6
16
Not enough data
9.3
19
Not enough data
9.4
20
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.1
11
Agentic AI - IT Alerting
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
9.0
5
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Testing - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure - Contact Center AI Observability
Not enough data
Not enough data
Response
Not enough data
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Records
Not enough data
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Management
Not enough data
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Generative AI
Not enough data
6.7
6
Not enough data
6.7
5
Categories
Categories
Shared Categories
Cyara Platform and Dynatrace are categorized as Digital Experience Monitoring (DEM)
Unique Categories
Cyara Platform is categorized as Software Testing, Automation Testing, and Contact Center AI Observability
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), Network Monitoring, and Bug Tracking
Reviews
Reviewers' Company Size
Cyara Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
18.4%
Financial Services
13.2%
Banking
13.2%
Information Technology and Services
10.5%
Consumer Services
7.9%
Other
36.8%
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.3%
Insurance
8.9%
Banking
8.4%
Other
46.8%
Alternatives
Discussions
How to get CX Models in daily testing work?
1 Comment
CW
Ideally we start by showing them the ease of documenting an IVR via the Crawler to start with, and then show how test case creation can be streamlined once a...Read more
How to get CX Models utilized in daily testing practice?
1 Comment
BL
Naveen, There are several ways to shift forward to leverage the CX Models from the QA team.
The first method is to leverage the CX Model, as the visual...Read more
Cyara Platform has no more discussions with answers
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
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