# How to get CX Models utilized in daily testing practice?

CX Models and Modules are being upgraded with lot features by Cyara. But this is yet to be utilized well by the QA. How to shift the path forward of a tester from individual test case scripting to the CX Model based design and test cases auto-generation?

##### Post Metadata
- Posted at: over 5 years ago
- Author title: MTS-III Cslt-IT Quality Assurance
- Net upvotes: 3


## Comments
### Comment 1

Naveen,  There are several ways to shift forward to leverage the CX Models from the QA team.  

The first method is to leverage the CX Model, as the visual design and customer journey map. Meaning created the CX model in place of a traditional visual tool like Visio.  By laying out the journey in the CX model the developers can leverage the test cases as they code to ensure things are working as designed.  The QA team will be able to leverage and expand upon the test cases generated from the CX Model.

This would start all the way back in the design phase of the project.  it is a mind shift to think about testing prior to writing the code.  

The second way to leverage the CX models for the QA team would be to leverage the crawling / auto discovery function of the CX Model.  This is used in cases where the coding was done and now we need to build the test case library.  By calling from Cyara CX Model each journey can be documented and test cases can be auto-generated.

The QA team can now run the different tests and test accounts multiple times to ensure the goals and tests are completed and successful.

One of our customers talked at our xChange2020 online event about their journey to automation.  https://cyara.com/lp/xchange-2020-session-replays/

I would recommend watching the session Automated Testing for the IVR by Mark Shaw for some additional insights.

If you have more questions please feel free to let us know.

Bill LaRuffa
Solutions Architect Manager - NALA
Cyara.



##### Comment Metadata
- Posted at: over 5 years ago
- Author title: Principal Solutions Architect at Cyara
- Net upvotes: 1



## Related Product
[Cyara Platform](https://www.g2.com/products/cyara-platform/reviews)

## Related Category
[Automation Testing](https://www.g2.com/categories/automation-testing-tools)

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