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 ![Cyara Platform](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a3c677fed995c40f910cc27c816011d8/cyara-platform.png "Cyara Platform")
 
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# Cyara Platform Discussions

Cyara is the AI trust company for customer experience. AI agents reason, decide, and act in your brand's name. They behave less like software you sign off once than like people you supervise. Cyara is how enterprises prove their agents are ready before customers meet them, and how they know what those agents are doing once they are live. The Cyara Agentic Platform proves agent behavior, end-to-end journeys, and performance at peak load before go-live. Cyara AI Trust Observability scores every live conversation for quality and compliance, catches drift and violations as they happen, and turns what production teaches into the next round of tests. Proof before launch. Vigilance in production. Cyara spans every channel, every major CCaaS provider, and 55+ AI agent vendors, across agentic and traditional paths alike. And because Cyara is independent, the layer that grades your agents is not owned by the vendors building them. More than 450 enterprises – including leaders in insurance, banking, healthcare, and technology – rely on Cyara to assure more than 350 million customer journeys a year.

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 ![Cyara Platform](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a3c677fed995c40f910cc27c816011d8/cyara-platform.png "Cyara Platform")

Cyara Platform Discussions

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G2

Pinned by G2 as a common question

•

about 3 years ago

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[
## What is Spearline used for?
](/discussions/what-is-spearline-used-for)
What is Spearline used for?

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Call Center Infrastructure (CCI) Software

](https://www.g2.com/tags/call-center-infrastructure-cci-software)[

Business Activity Monitoring Software

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RG

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[Ren G.](https://www.g2.com/users/a8eb8fc9-109f-44e1-b5a8-9276cb321278 "Ren G.")

•

over 5 years ago

Contractor

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[
## Countries supported
](/discussions/countries-supported)
Checking other countries supported.

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Call Center Infrastructure (CCI)

](https://www.g2.com/tags/call-center-infrastructure-cci)[

Data Visualization Software

](https://www.g2.com/tags/data-visualization-software)[

Business Activity Monitoring Software

](https://www.g2.com/tags/business-activity-monitoring-software)

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NK

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[Naveen K.](https://www.g2.com/users/7ff9d84d-e091-46d4-86a7-ed8a73c0d29b "Naveen K.")

•

almost 6 years ago

MTS-III Cslt-IT Quality Assurance

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[
## How to get CX Models utilized in daily testing practice?
](/discussions/37595-how-to-get-cx-models-utilized-in-daily-testing-practice)
CX Models and Modules are being upgraded with lot features by Cyara. But this is yet to be utilized well by the QA. How to shift the path forward of a tester from individual test case scripting to the CX Model based design and test cases auto-generation?

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Software Testing Tools

](https://www.g2.com/tags/software-testing-tools)[

Test Automation Software

](https://www.g2.com/tags/test-automation-software)[

Digital Experience Monitoring (DEM) Software

](https://www.g2.com/tags/digital-experience-monitoring-dem-software)

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NK

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[Naveen K.](https://www.g2.com/users/7ff9d84d-e091-46d4-86a7-ed8a73c0d29b "Naveen K.")

•

over 5 years ago

MTS-III Cslt-IT Quality Assurance

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[
## How to get CX Models in daily testing work?
](/discussions/41419-how-to-get-cx-models-in-daily-testing-work)
We are still using the legacy way of individual test case scripting and not able to utilize the CX Model in our daily testing task. Any steps forward that Cyara can suggest us which can help my team to use CX Model features?

[

Software Testing Tools

](https://www.g2.com/tags/software-testing-tools)[

Test Automation Software

](https://www.g2.com/tags/test-automation-software)[

Digital Experience Monitoring (DEM) Software

](https://www.g2.com/tags/digital-experience-monitoring-dem-software)

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