Introducing G2.ai, the future of software buying.Try now
Compare Customer.io and Mailmodo 
At a Glance
Market Segments
Small-Business (59.5% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
Starting at $100.00 Per Month
Free Trial
Customer.io
Star Rating
(660)4.4 out of 5
Market Segments
Small-Business (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 Per Month
Free Trial is available
Browse all 3 pricing plansMailmodo
Star Rating
(145)4.5 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Customer.io excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mailmodo. Users appreciate its customization options and the ability to create personalized marketing campaigns, which enhances customer engagement.
- Users say that Customer.io's interface is smooth and intuitive, making it easy to navigate and understand. This ease of use is a notable advantage, especially for those who may not be tech-savvy, while Mailmodo, despite its strong ratings, is perceived as slightly more complex in comparison.
- Reviewers mention that Customer.io offers robust real-time behavioral segmentation, allowing for dynamic audience grouping. This feature is particularly beneficial for marketing automation, whereas Mailmodo shines with its in-email interactivity, enabling users to engage directly within their inboxes through AMP-powered forms.
- According to verified reviews, Customer.io's implementation process is generally smooth, with users highlighting the easy initial setup. In contrast, Mailmodo's setup is also praised, but some users find it requires a bit more time to fully grasp its capabilities.
- Users appreciate the quality of support provided by both platforms, but Mailmodo edges out with higher ratings in this area. Reviewers have noted that Mailmodo's support team is responsive and helpful, which can be crucial for users needing assistance during their campaigns.
- Reviewers highlight that while Customer.io has a strong focus on traditional email marketing features, Mailmodo's unique selling point is its interactive email capabilities, which allow for a more engaging user experience. This can be a game-changer for businesses looking to enhance their email marketing strategies.
Pricing
Entry-Level Pricing
Customer.io
Essentials
Starting at $100.00
Per Month
For small companies who are gaining momentum.
- Send emails, push, in-app, SMS, webhooks
- Track custom events and attributes
- Visual workflow builder
Free Trial
Customer.io
Free Trial is available
Mailmodo
Free Trial is available
Ratings
Meets Requirements
8.7
589
8.8
119
Ease of Use
8.3
600
9.2
121
Ease of Setup
7.9
402
9.2
55
Ease of Admin
8.6
276
9.3
49
Quality of Support
8.7
526
9.3
114
Has the product been a good partner in doing business?
9.0
274
9.1
47
Product Direction (% positive)
9.2
578
9.5
118
Features by Category
Email Marketing
Not enough data
9.1
92
Not enough data
9.1
91
Not enough data
9.2
85
Not enough data
9.3
93
Not enough data
9.1
84
Not enough data
8.9
87
Not enough data
9.0
72
Not enough data
8.6
70
Not enough data
9.1
76
Reporting & Analytics
Not enough data
8.7
76
Not enough data
8.8
85
Generative AI
Not enough data
7.9
20
Not enough data
7.6
19
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.0
83
Not enough data
8.8
68
Not enough data
8.4
55
Not enough data
8.4
60
Not enough data
8.3
46
Not enough data
8.5
40
Email Marketing
8.9
409
|
Verified
Not enough data
8.8
393
|
Verified
Not enough data
8.4
388
|
Verified
Not enough data
8.3
368
|
Verified
Not enough data
Online Marketing
6.3
329
Not enough data
7.9
354
|
Verified
Not enough data
8.3
378
|
Verified
Not enough data
7.9
358
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead Management
7.4
332
|
Verified
Not enough data
7.6
332
Not enough data
8.6
372
|
Verified
Not enough data
6.8
312
Not enough data
7.6
332
|
Verified
Not enough data
7.3
327
|
Verified
Not enough data
7.3
316
Not enough data
7.3
323
|
Verified
Not enough data
Campaign Management
7.7
338
Not enough data
7.0
321
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
6.5
307
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.7
370
|
Verified
Not enough data
6.9
333
|
Verified
Not enough data
6.5
323
Not enough data
6.3
312
Not enough data
Feature Not Available
Not enough data
Platform
8.2
365
|
Verified
Not enough data
8.5
361
|
Verified
Not enough data
8.5
358
|
Verified
Not enough data
7.8
330
|
Verified
Not enough data
7.7
348
|
Verified
Not enough data
8.8
359
|
Verified
Not enough data
7.2
313
|
Verified
Not enough data
Agentic AI - Marketing Automation
6.3
66
Not enough data
6.4
67
Not enough data
6.7
62
Not enough data
6.3
64
Not enough data
6.2
63
Not enough data
6.3
65
Not enough data
Integration
8.3
373
|
Verified
Not enough data
8.3
366
|
Verified
Not enough data
7.6
336
|
Verified
Not enough data
Administration
8.1
265
9.0
14
7.4
236
7.3
13
8.1
251
7.8
13
8.9
264
8.8
14
7.7
238
7.4
12
7.8
244
8.1
13
Integrations
8.6
237
8.3
13
8.5
241
7.6
14
8.4
205
8.3
13
7.2
178
7.2
12
Platform
8.2
210
8.2
13
8.2
205
8.6
14
7.9
200
8.5
11
8.2
240
|
Verified
8.6
14
7.8
218
8.1
12
8.2
241
8.6
14
7.9
216
8.3
13
8.8
238
8.3
14
Diagnosis
Not enough data
8.0
10
Not enough data
8.6
13
Not enough data
8.7
13
Not enough data
8.7
10
Tracking
Not enough data
8.5
12
Not enough data
8.5
12
Not enough data
8.9
15
Not enough data
8.8
13
Not enough data
8.1
14
Reporting
Not enough data
9.0
15
Not enough data
8.4
15
Not enough data
8.4
15
Not enough data
8.6
13
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.6
115
Not enough data
8.7
112
Not enough data
8.2
107
Not enough data
8.8
120
Not enough data
8.8
114
Not enough data
Analytics
8.4
114
Not enough data
7.6
105
Not enough data
Optimization
8.5
112
Not enough data
8.9
114
Not enough data
8.0
110
Not enough data
8.4
112
Not enough data
Agentic AI - Push Notification
6.4
14
Not enough data
6.9
14
Not enough data
6.5
14
Not enough data
Templates
Not enough data
9.0
18
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.9
15
Edit
Not enough data
8.7
15
Not enough data
9.2
14
Not enough data
9.1
17
Logistics
Not enough data
9.3
15
Not enough data
5.3
10
Not enough data
8.7
13
Not enough data
8.5
13
Generative AI
Not enough data
7.2
9
Not enough data
7.5
10
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.4
84
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
Feature Not Available
Not enough data
6.8
75
Not enough data
6.5
77
Not enough data
8.7
87
Not enough data
8.2
79
Not enough data
SMS Platform
7.5
82
Not enough data
8.3
85
Not enough data
7.2
73
Not enough data
6.2
71
Not enough data
6.7
71
Not enough data
8.3
83
Not enough data
Agentic AI - SMS Marketing
6.4
17
Not enough data
6.4
17
Not enough data
7.5
17
Not enough data
7.2
17
Not enough data
7.0
17
Not enough data
6.7
18
Not enough data
Data Sourcing
7.5
93
Not enough data
7.7
95
Not enough data
7.3
97
Not enough data
8.2
95
Not enough data
Intelligence
7.3
91
Not enough data
5.8
88
Not enough data
5.9
87
Not enough data
Agentic AI - Personalization
5.4
32
Not enough data
6.3
33
Not enough data
5.7
32
Not enough data
5.7
32
Not enough data
5.4
32
Not enough data
5.5
33
Not enough data
Analysis
Feature Not Available
Not enough data
8.0
69
Not enough data
6.2
56
Not enough data
Feature Not Available
Not enough data
Campaigns
7.3
57
Not enough data
8.0
62
Not enough data
7.3
61
Not enough data
Feature Not Available
Not enough data
9.3
69
Not enough data
9.2
70
Not enough data
Engagement
6.9
54
Not enough data
Platform
8.0
62
Not enough data
Feature Not Available
Not enough data
7.6
60
Not enough data
Agentic AI - Mobile Marketing
6.7
6
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Categories
Categories
Shared Categories
Customer.io and Mailmodo are categorized as Transactional Email
Unique Categories
Customer.io is categorized as SMS Marketing, Personalization, Push Notification, Mobile Marketing, Marketing Automation, and Customer Data Platform (CDP)
Reviews
Reviewers' Company Size
Customer.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailmodo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.6%
Financial Services
13.3%
Information Technology and Services
9.5%
Marketing and Advertising
8.0%
Health, Wellness and Fitness
5.0%
Other
49.7%
Computer Software
14.7%
Financial Services
13.3%
Health, Wellness and Fitness
9.1%
Marketing and Advertising
7.7%
Education Management
7.0%
Other
48.3%
Alternatives
Discussions
What is Customer.io used for?
2 Comments
HV
Customer.io is a tool that helps businesses send personalized messages like emails, texts, and app notifications. It’s used to stay connected with customers,...Read more
What is the best way to make automations a smoother process?
1 Comment
RJ
Start small workflows. Make use of the content that your marketing and sales teams have. Use Goals. Know when to unenroll the contacts from the automation...Read more
What is Mailmodo used for?
1 Comment
PM
Mailmodo is used for creating interactive and dynamic email campaigns. It enables businesses and marketers to design and send emails with engaging and...Read more
Mailmodo has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
