2026 Best Software Awards are here!See the list
Compare Critical Mention and HeyOrca 
Featured Products
At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
No pricing available
Free 1 Calendars
Critical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionHeyOrca
Star Rating
(284)4.8 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Calendars
Browse all 3 pricing plansCritical Mention vs HeyOrca
When assessing the two solutions, reviewers found HeyOrca easier to use, set up, and administer. Reviewers also preferred doing business with HeyOrca overall.
- Reviewers felt that HeyOrca meets the needs of their business better than Critical Mention.
- When comparing quality of ongoing product support, reviewers felt that HeyOrca is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HeyOrca over Critical Mention.
Pricing
Entry-Level Pricing
Critical Mention
No pricing availableHeyOrca
Solo
Free
1 Calendars
For independent creators with light posting needs
- 1 user
- 10 scheduled posts
- 2 social profiles
Free Trial
Critical Mention
No trial information availableHeyOrca
Free Trial is available
Ratings
Meets Requirements
8.4
180
8.9
241
Ease of Use
8.0
180
9.5
241
Ease of Setup
8.5
62
9.6
167
Ease of Admin
8.6
61
9.6
166
Quality of Support
8.5
161
9.8
234
Has the product been a good partner in doing business?
8.9
63
9.7
166
Product Direction (% positive)
8.1
170
9.8
227
Features by Category
Content & Collaboration
Not enough data
9.5(won by default)
104
Not enough data
8.7(won by default)
95
Not enough data
7.4(won by default)
41
Not enough data
9.1(won by default)
99
Not enough data
9.1(won by default)
101
Not enough data
8.6(won by default)
87
Social Management
Not enough data
7.7(won by default)
126
Not enough data
9.2(won by default)
199
Not enough data
8.6(won by default)
155
Not enough data
8.1(won by default)
139
Not enough data
7.4(won by default)
96
Not enough data
8.7(won by default)
79
Not enough data
9.8(won by default)
15
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
9.0
59
Not enough data
8.8
51
Not enough data
8.6
57
Not enough data
Geographic Coverage
9.1
60
Not enough data
9.1
54
Not enough data
8.1
33
Not enough data
Reporting
8.8
58
Not enough data
9.0
53
Not enough data
9.3
56
Not enough data
9.0
53
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.0
5
Not enough data
6.7
5
Not enough data
Monitoring & Listening
7.9
21
Not enough data
7.0
14
Not enough data
9.0
15
Not enough data
9.0
16
Not enough data
7.5
12
Not enough data
8.0
11
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.5
21
Not enough data
8.1
19
Not enough data
9.3
15
Not enough data
9.3
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Database
8.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Outreach
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
9.6
13
Not enough data
Feature Not Available
Not enough data
9.4
12
Not enough data
Agentic AI - Media and Influencer Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
9.8
8
Not enough data
Categories
Categories
Shared Categories
Critical Mention and HeyOrca share no categories
Unique Categories
Critical Mention is categorized as Media Monitoring, PR Analytics, Social Media Listening Tools, and Media and Influencer Targeting
HeyOrca is categorized as Social Media Management
Reviews
Reviewers' Company Size
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HeyOrca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Marketing and Advertising
61.3%
Public Relations and Communications
4.6%
Information Technology and Services
2.5%
Consumer Goods
2.5%
Real Estate
2.1%
Other
27.0%
Discussions
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
Critical Mention has no more discussions with answers
Why can't you post reels and carousel posts directly?
4 Comments
SS
Hey Tessa!
This is Stephanie from the product team at HeyOrca. Unfortunately it is not possible to publish reels and carousel posts directly through the...Read more
HeyOrca has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
