HeyOrca Reviews & Product Details


What is HeyOrca?

The perfect tool for presenting social media content to clients. HeyOrca is an online social media planner built for marketing agencies to cut delays in client approvals and eliminate redundant tasks. Why HeyOrca? 1. Streamline Client Approvals 2. Manage All Clients in One Place Key Features - Accounts Organization - Social Media Planning - Internal Collaboration - Client Approvals - Direct Publishing - Performance Analytics Imagine social media approvals without spreadsheets. Visit us at www.heyorca.com

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HeyOrca Profile Details

Provided by:

Provided by:
Joe Teo

Website
www.heyorca.com
Related Links
Q&A
Languages Supported
English
Vendor
HeyOrca
Company Website
Year Founded
2015
HQ Location
St. John's, Canada
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
28
Twitter
@HeyOrca
Twitter Followers
3,699
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Companies Using HeyOrca

Apple
Starbucks
McDonald's
Chipotle Mexican Grill
HBO
Volkswagen
Pizza Hut
North Face

HeyOrca Reviews

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Marketing Coordinator
Marketing and Advertising
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
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"Best Customer Service Ever!"

What do you like best?

They HeyOrca team is always ready to help the second you message them about a problem. They are kind, friendly, and willing to do whatever it takes to fix a problem. Not only that but they are very quick about it. If all companies had the same quality of customer care as HeyOrca does, this would be a much greater world to work in!

What do you dislike?

Absolutely nothing. I have had no plroblems with HeyOrca. If there are any bugs in the system, they work very hard to fix them so it does not affect my work.

Recommendations to others considering the product:

There is no other product out there for social media publishing and planning that is as easy to use and as quality as HeyOrca.

What problems are you solving with the product? What benefits have you realized?

We are currently using HeyOrca as a content planning calendar as well as posting directly to some social media platforms through it. It really helps me keep track of everything I have going on like email campaigns, social media, blogs, etc.

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Digital Media Specialist
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
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"Great service & great customer support."

What do you like best?

Overall ease of use, service rarely is unavailable (if service is down it's usually not at a peak time), and customer support is always very helpful.

What do you dislike?

As of now, you can only post 1 image to LinkedIn instead of multiple like other social platforms.

Recommendations to others considering the product:

If you have any issues at all do not hesitate to use their live chat function to get quick and informative answers to any questions you may have.

What problems are you solving with the product? What benefits have you realized?

It makes posting to multiple social media sites on a daily basis very easy. The new addition of Instagram Story posts via HeyOrca has been extremely helpful when creating themed stories. Using HeyOrca for videos that have been edited via PC makes it much easier to access those videos via Mobile Device for upload rather than going through long download hurdles on your device.

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Company Owner
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"A must for any size SMM Agency"

What do you like best?

I love how the team can seamlessly interact customize our clients content in one central place. That we can take what we have created and present it to clients for them to then review and give their mark of approval. We have used our HeyOrca portal to sell clients on how much control they will still have in the content that is pushed out. Just logging into the portal and showing a client how easy it is to use has helped us close at least 3 new clients. Highly recommend this software.

What do you dislike?

The heyorca software is still new in the market so the little hiccups it has now and then are to be expected but overall don't really have anything negative to say.

Recommendations to others considering the product:

Its a great solution for agencies of all sizes.

What problems are you solving with the product? What benefits have you realized?

Using HeyOrca to have a digital calendar for clients to jump in and see content that is scheduled and provide them the option to tweak our content without sending 5 emails back and forth, This has helped us cut down on hours per projects by around 1/3rd.

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Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Fast, Intuitive and Functional"

What do you like best?

HeyOrca is an incredible tool for agencies and freelancers alike. The team are friendly, helpful and only too keen to answer questions or recommend usability tips. I’ve been using HeyOrca now in multiple capacities for around three years, and in that time, I have seen the tool add new functionalities and improve its server-side performance dramatically. Rarely has a post not gone out, or been lost in the ether - unlike other tools. I especially like how users can collaborate on social calendars with things like translation, design or video easily assignable with intuitive tags and unique logins. When planning out a social calendar for a team, vast swathes of the calendar can be coloured in, or assigned comments, just like the spreadsheets you are eager to replace! The ability to show certain elements to either internal or external teams is brilliant for clients, or you can simply export content to share via email for partners or stakeholders. I’ve used a number of social tools in my time and have to say that HeyOrca is certainly the strongest for this type of regular daily content management and planning.

What do you dislike?

HeyOrca excels in regular content calendar planning and execution, but currently offers no solution for metrics or analytics - something which would be a huge boon to the tool. It is possible to tag individual posts and pull information from them directly, but this is the only key area for improvement in coming years. I can only assume that the team are strongly focused on making HeyOrca the best content planning tool on the market, and I can respect that decision, rather than trying to do ‘everything’ all at once.

What problems are you solving with the product? What benefits have you realized?

HeyOrca helps me manage multiple client accounts in once convenient place. I can also separate those calendars from one another and share with both internal and external teams, while maintaining control over visibility.

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Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"We LOVE HeyOrca"

What do you like best?

HeyOrca has helped us create a better experience for our clients, and internal team alike. Asides from the great purpose of the software, we really appreciate how above and beyond the HeyOrca team goes to service their teams.

As you would with any software, you occasionally experience a bug/etc. The HeyOrca team is always on it, and communicating throughout the fix. In fact, they even reach out occasionally to see where they can continue to improve. Setting up phone call meetings/etc - HeyOrca does it all to ensure that they pinpoint places where they can improve... and then execute the changes.

What do you dislike?

As I mentioned, occasionally you do experience small bugs, but there has not been a time where we've experienced something and reached out, and not have been satisfied with the care and concern that the team takes. Really, they are on it!

Recommendations to others considering the product:

If you ever have any concerns, you have an entire team at your service! Please reach out to them always, if you ever feel you have any problems - because they will take care of it :)

What problems are you solving with the product? What benefits have you realized?

HUGE time-saver! Not only do you save time, but you are able to give your clients such a better customer experience. All of our clients love it.

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Partner, Private Equity Practice Lead
Financial Services
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Best UX and workflow of any multi-client social media management tool"

What do you like best?

They HeyOrca content planning/scheduling, internal collaboration, and client approval workflows and interfaces are far and away the most functional, efficient, and intuitive of any platform I've seen. It was palpably made by people who KNOW what agencies need -- every button, every feature, is right where you want it to be, right when you need it. All its peers, on the other hand, feel like they were made by business bros -- they promise the moon, but nothing works the way you would actually want it to.

What do you dislike?

The HeyOrca reporting/analytics dashboard suffers the same weaknesses as all similarly priced competitors. You have no control over which metrics are tracked, the sources and accuracy of data are suspect, and there is no accounting for paid media vs. organic and no inclusion of advertisements (completely non-organic posts).

What problems are you solving with the product? What benefits have you realized?

In order of importance: client approval workflow, internal collaboration / content management / feedback / version tracking workflow, internal content planning / scheduling workflow, sometimes some super basic reporting functions when our other data platform is sucking at the moment.

The main benefits we've realized are: literally dozens, maybe hundreds of saved work-hours per month, and radically improved client experience and satisfaction.

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Co-Founder | Partner
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
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"Customer Service is ON POINT! "

What do you like best?

Hey Orca is ALWAYS on it, providing swift and helpful responses anytime we've ever had a question or concern about absolutely anything. Solutions are always provided immediately...Hey Orca's customer response team is truly the best in the biz!

What do you dislike?

We realize Hey Orca is working hard on this with Facebook (not an easy task, no doubt!), but it would be EXTREMELY helpful to have Instagram directly connected to posting/scheduling. It's really the only issue we have with the program!

Recommendations to others considering the product:

Layout is simple and clean/easy for even a novice to use. Everything is TOP NOTCH with the program, other than it has yet to get approval to directly publish to Instagram (I understand that's in the works.) The customer service of Hey Orca is TRULY TOP NOTCH. Rarely do you find such swift, helpful responses in today's world. Kudos for making this a priority! HIGHLY RECOMMEND this software!

What problems are you solving with the product? What benefits have you realized?

Other than the Instagram issue above, absolutely no issues at all! The benefits are NUMEROUS. Client/content sharing is so easy, even our non-techie clients get the hang of it in no time. Clients LOVE it, our social media team LOVES it, and makes planning so clear and easy....!

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A
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Great platform with great customer service."

What do you like best?

I love the approval process and the general setup of HeyOrca. The calendar view is perfect for planning content. I love that you can add event strips as well that help show what's coming up.

What do you dislike?

I dislike the inability to schedule Instagram as well as multiple images/video on LinkedIn. Would love to see those features in the future!

Recommendations to others considering the product:

HeyOrca is a great platform for content planning, especially if you're an agency planning content for multiple clients. The only thing you need to be aware of is that scheduling to Instagram is not available, so you will have to use another program, and LinkedIn scheduling is still limited.

What problems are you solving with the product? What benefits have you realized?

As an agency, we are solving the problem of presenting content to our clients in a way that's easy to understand and use. It allows us to easily show our clients what content is planned and how it will look. It also allows our clients to easily communicate content they like and dislike.

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Social Media Marketing Specialist
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
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"Great social organization platform"

What do you like best?

Really appreciate that HeyOrca aims to help with all aspects of social media management. From planning and concepts to scheduling and publishing. They work with most platforms and continually work to make the tool even better.

What do you dislike?

There are some minor downsides - unable to publish video to LinkedIn at this time and Pinterest is still in the demo stage (can't publish to platform) but those have more to do with the platforms themselves than HeyOrca, and they are definitely working on overcoming those obstacles.

Recommendations to others considering the product:

Take any pitfalls HeyOrca may have with a grain of salt - they are constantly evolving and bettering the platform. Chances are any issues are on the schedule to be upgraded.

What problems are you solving with the product? What benefits have you realized?

HeyOrca has been great for consolidating and streamlining our overall processes in the office. We now have a single spot for brainstorming concepts, mapping out a calendar, publishing to the platforms and getting internal and client approvals at all stages. It helps to save time having it all done through one system.

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Director of Public Relations and Digital Media
Public Relations and Communications
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"HeyOrca changed our lives!"

What do you like best?

We love HeyOrca for how easy it is to use - you can view everything in one place, schedule social media posts, have them for review, see what they will look like and allow a client to review them. The support is great! They are always listening and open to feedback. You can chat with them right in the platform.

What do you dislike?

The platform can lag sometimes. They just added an analytics feature which we feel could be a little more robust. Wish it had monitoring function, but that is something they are working on.

Recommendations to others considering the product:

TRY IT! No contract, easy to use, awesome stuff.

What problems are you solving with the product? What benefits have you realized?

We are no longer having to use Google spreadsheets to present social media content to clients - they are able to see our social calendar, leave comments and approve all in one place. We have seen a decline in our hours it takes to draft and schedule social posts since this does it all in one platform. Our clients love it too! We do great social media work, so now we have the tools to prove it.

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CEO
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
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"Tool that solved a million problems and saved a ton of money"

What do you like best?

HeyOrca has been a LIFESAVER for my company. Social media management for a single client used to be a logistical nightmare with too many people having to touch the account, scheduling mishaps, confusing spreadsheets, etc. Before HeyOrca we tried Hootsuite, Buffer, publishing natively, and piecing together specific tools for each social platform. Of all the content we create and manage, social media management was far and away our biggest challenge, time suck, and money waster.

In the first month, HeyOrca saved my team approximately 60 hours and more than $4,000. In addition, we surveyed our clients 30 days after implementing HeyOrca and they all raved about the user experience. We love the scheduling aspect, how simple it is to use, the fact that we don't have to worry about the number of users, the client approval process, and the fact that their product team is clearly on top of making updates as social media evolves.

Their webinars have been helpful, customer service is something we haven't seen anywhere else, and we've submitted several suggestions/questions/requests and we're always answered swiftly. I've been looking for a tool like this for 4 years and this is the first thing that makes any sense at all.

What do you dislike?

We'd love to see Pinterest added, more support for ads and interaction. But, I'm confident they're on their way there.

Recommendations to others considering the product:

Give it a try. Keep an eye on how much time and money it saves you.

What problems are you solving with the product? What benefits have you realized?

Streamlining social media creation, editing, scheduling. Previewing posts. Never sending a client a spreadsheet ever again - we use HeyOrca's bitly links so clients can approve or leave feedback in a matter of a few seconds. Our clients have ALL said that HeyOrca solved their only pain point with our company's social media management service - the approval process.

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Marketing Manager
Design
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Heyorca: the easiest social media scheduler"

What do you like best?

Heyorca really streamlines that whole social media scheduling process and makes it easy for clients to communicate with our agency. It is strait forward, easy to use, and makes the whole process smooth for our clients

What do you dislike?

Because they are growing, sometimes the server is slow. They do, however, communicate effectively and get it back up and running in a timely manner

Recommendations to others considering the product:

HeyOrca has excellent customer service and always keeps you in the loop. There is always someone there to answer my questions and they go above and beyond to ensure that any problems are fixed as soon as possible. They always check in and inform me of any updates. The platform itself is so easy to use and setup. Whether your a beginner or a seasoned digital marketing professional, HeyOrca is the way to go.

What problems are you solving with the product? What benefits have you realized?

HeyOrca has allowed us to spend more time focusing on our clients and catering to their needs. It allows us to schedule posts effortlessly and is easy for our clients to use as well.

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Director of Digital Media Services
Higher Education
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
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"Fantastic social media publishing platform"

What do you like best?

I love the simplicity of the product. It's calendar-centered, and it functions exactly the way we like to operate. Other products are message-centered, making it easier to automate or re-use content. HeyOrca's approach allows us to very clearly define what we want to post, when we want to post it and see it clearly on the calendar.

What do you dislike?

It's not quite a dislike, it's more of a "hope for." I hope that we'll have the ability to post directly to Pinterest and Instagram stories in the future. They are working toward that goal, but they're not quite there yet.

What problems are you solving with the product? What benefits have you realized?

The product allows us to easily handle approval flows for social media posts and to schedule them out for the far future. We save an incredible amount of time each day with this product.

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Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Hey Orca is the best tool for social media content sharing (for agencies) "

What do you like best?

The HeyOrca! team is the best. I've implemented a lot of tools over my career, and most software companies focus on Sales (revenue producing) so much that they forget about investing in the Implementation Team and Service Delivery. I am so impressed that HeyOrca! helped us to *really* learn how to use their software. I felt like an expert after an hour.

What do you dislike?

There's not much I dislike about HeyOrca!. They targeted me on Instagram - that's where I first saw the brand. I appreciate that they are building their business using their own tools - social media.

What problems are you solving with the product? What benefits have you realized?

Showing clients social posts and having an organized way to receive feedback has made the process much less painful for us -- and our clients.

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A
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"The Best Way to Get Client Approvals"

What do you like best?

I've tried so many different methods for client approval on Instagram Stories, and this is the most seamless way so far. Though you can't mock the creative up using IG native fonts and stickers within HeyOrca, it does offer a great slide by slide system that simulates the IG story experience really nicely for my client.

What do you dislike?

I'd love for Instagram to get on board with programs like this to make the integration easier. It's a bit of a pain to have to post to IG organically, but that's no fault of HeyOrca. Something that would be helpful is if I could see more than just the upcoming IG posts on the mobile app. I would benefit from being able to toggle to my full social calendar on mobile too.

What problems are you solving with the product? What benefits have you realized?

HeyOrca helps me plan posts in a way that's efficient and visual. No more decks and folders full of graphics.

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Assistant Art Director
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"A Great Addition To Our Process"

What do you like best?

Previously our team had been working on an excel doc for social media but this has helped streamline our entire process. It's easy for our team to see all posts and what needs to be done and it's great for presenting to clients, easily getting their approval and feedback on individual posts, and automatically publishing to platforms.

What do you dislike?

The program is new and with that comes technical difficulties at times. There have been instances where it program wasn't functioning correctly but the team is quick to address issues and notify you when there are hiccups in the program so your team and clients can be informed/work around it.

Recommendations to others considering the product:

This is a great program for presenting social to clients, gaining approval and feedback, and working within a team.

What problems are you solving with the product? What benefits have you realized?

It saves us a lot of time if we can just consolidate all our social work to one platform. The added features help us do things like put events in the calendar so if we know something in advance, we don't forget to create a post for it when the day comes.

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Social Media Manager + Engagement Specialist
Management Consulting
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"HUGE time saver and LIFE changer!"

What do you like best?

Like? I LOVE HeyOrca, let me count the ways!

I love that I am able to see all my content calendars individually for each client and they are able to see how I am planning things out on their behalf, I love that I can create one post and copy it so that I can do less work but get more done, I love that my clients feel like they are a part of the process, I love that using this system further legitimizes my firm aesthetically, and I love that this organizes everything I need all in one place. Because of how intuitive it is, I don't put off tasks because I'm thinking of how many systems and documents I'll have to pull up on my computer, everything I need is right there! My work time has been cut by a 3rd because of this system. I honestly couldn't speak more highly of this system! Last note, I LOVE the team members! They are always available to help and have WORLD-CLASS customer services (my three faves Sam, Erin and Jacob! They are SO helpful and even respond to my jokes and quips lol) Overall, HeyOrca makes me work smarter, not harder and I look forward to logging in each day.

What do you dislike?

Everything that I dislike about this system, I know the team is working hard on so I won't even go there! These next items aren't necessarily dislikes, but I wish there was an app for clients to see their content calendar without having to log into their computer or from their mobile browser and I wish that they measured engagement and reach for the monthly ROI reports that I need for my clients. Once they get ROI I won't need ANY other system besides my design software. (This is also a plea, HeyOrca people lol)

Recommendations to others considering the product:

If you are a social media manager YOU NEED THIS SYSTEM. Make things easier on yourself, on your staff, and on your clients! I can guarantee this will free up so much time for you!

What problems are you solving with the product? What benefits have you realized?

I'm solving having to use multiple systems for client approval. I'm solving communication delays because my clients and I can talk to each other and give updates through Hey Orca. I'm able to work more efficiently and better overall.

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Small-Business
(Myself Only)
Validated Reviewer
Review Source
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"Highly Recommend"

What do you like best?

The support at HeyOrca is some of the best I've ever see. They're fast to respond, and they make me feel awesome. They're positive and eager to help. If they don't know the answer or are responding to a feature not yet available, they kindly pass it on to their team, and I usually hear back about it.

Also, my clients LOVE the heyorca communication experience. The ease of commenting is unlike anything else. Also, working with other content creation team members I'm able to easily approve what they create. My clients are able to easily see what's a regular post and what is a boost, and we've played around with how to use events in the heyorca calendar, and have a fun system for that! I love that you can drag and drop events now! I am a freelance social media manager with a very small team. And although HeyOrca is a bit spendy, grab another client to make it work, and make sure you factor it all in in your pricing. Your clients will LOVE the experience. My management experience with clients before HeyOrca was MUCH more stressful. HeyOrca helps give me my life back.

What do you dislike?

It's spendy. But totally worth it. Just jump in, and then grab another client if you have to to make it work!

What problems are you solving with the product? What benefits have you realized?

Client communication before HeyOrca was a mess - Asana lists and multiple email threads, missed messages, and confusion like crazy. Client communication after HeyOrca -- everything all in one place!! My clients LOVE the text photo into the library feature, and the easy commenting. Can't recommend HeyOrca enough to other social media freelancers and small(and large!) agencies.

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UF
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
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"Seamless workflow and easy to use. "

What do you like best?

I love the fact that HeyOrca is easy to use and understand. Scheduling social posts is quick and intuitive which makes my life a breeze. I like being able to draft out campaigns and social posts then my manager can go in and approve, make edits or leave a comment without having to send me 20 emails a day. The HeyOrca team is very responsive and helpful, the also ask for ways to make HeyOrca even better than it is which means they are constantly looking to improve and make the site work for my needs. I really enjoy the fact that I can drag and drop social posts and events in case I need to make a quick change to my social calendar. The ability to duplicate posts, pull graphics from the graphics library and schedule them for other social profiles makes my workflow seamless.

What do you dislike?

There isn't much when it comes to disliking HeyOrca. The only thing I can think of is the fact that I can't draft out blog posts or schedule them to go live from my HeyOrca account, but I think this is something they might be working on. Compared to other social scheduling tools there isn't much for the analytics portion but I don't mind that as I use a separate tool for that. Overall HeyOrca is always working to improve their product which means more to me than anything.

What problems are you solving with the product? What benefits have you realized?

The biggest business problem I was facing before HeyOrca was using an outdated spreadsheet tactic. HeyOrca gives a real-time look at our social media posts and allows my manager to check in on my work without having to go through a dozen emails. Gone are the days of drafting messages in one program and using another to schedule them. With HeyOrca my time spent schedule social posts is cut in half.

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Associate Digital Strategist
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Great Social Schedular"

What do you like best?

I have gone through several popular (and expensive) social schedulers while being a digital strategist and HeyOrca by far has been the best experience. The suckiest part with other schedulers was the lack of communication between the client and the post during the review process. HeyOrca makes it insanely easy (and reasonably priced). We started with 1 team as a tester and are now at the unlimited level, all because our clients LOVE this program. It's easy to login, review, leave comments, tag people specifically, etc.

What do you dislike?

Although their website is completely mobile friendly, it is difficult to see the calendar view on your phone. Because of this I'd recommend sticking to the timeline view if you're on mobile.

Recommendations to others considering the product:

Highly recommend trying HeyOrca out and seeing if it fits with your agency.

What problems are you solving with the product? What benefits have you realized?

Client communication with social posting. HeyOrca has literally solved all of our problems in this area. My clients love it, my designer and copywriter loves it. It's great. I'd highly recommend this program to other digital strategists or social media managers.

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Social Media Manager
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"HeyOrca has been an indispensable tool for our social media team."

What do you like best?

Our social team loves that HeyOrca has given us the ability to easily manage all of our clients' social accounts in one space. The calendar view makes it incredibly easy to view social posts from a high-level. It's become a crucial part of our content planning and social strategy and has helped to streamline our process.

What do you dislike?

There are a few developments that I would love to see being made, including a more streamlined content library, creating more options for FB posts, a cleaner export to an excel file, being able to export the calendar as a PDF, etc. However the HeyOrca team is very receptive to our team's feedback and much of what we suggested would help us in the past was developed and added to the tool very quickly!

What problems are you solving with the product? What benefits have you realized?

We've found that HeyOrca has kept us better organized with being able to have editorial calendars for each of our clients all in one place. We've been better able to plan social posts and campaigns in advance while streamlining this process so that it takes less time.

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Digital Marketing & Social Media Specialist
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Innovative and Emerging Platform "

What do you like best?

Oftentimes, the content planning and approval process presents a challenge, especially when dealing with a larger corporation with many different hands in the pot. HeyOrca offers a cutting-edge, innovative platform that helps streamline that workflow tremendously. While most platforms today focus their pitch on monitoring/listening/engagement tools, HeyOrca decided to carve out a niche and differentiate themselves in a crowded marketplace.

What do you dislike?

There are obviously going to be growing pains with any new product, and with that room for enhancement when it comes to adding features and improving functionality. However, HeyOrca realized this and quickly turned that negative into one of the most positive aspects of their platform with a top-notch product dev team truly interested in client feedback to guide overall improvements.

Recommendations to others considering the product:

I would absolutely recommend HeyOrca to meet your content planning and approval needs. I've been most impressed with their customer support and product development teams. If there is a feature our team would like to see to better serve our clients then we'll simply reach out to our dedicated account rep and more often then not the request is put into their queue for development. HeyOrca truly listens to customer feedback and makes updates accordingly - bottom line is it's a custom technology built for our needs as marketers.

What problems are you solving with the product? What benefits have you realized?

Streamlined communication, workflow, and content approval process. These aforementioned qualities have enhanced our overall social media presence, real-time posting, and have improved our ability to reach stakeholders in a timely manner with great content.

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Senior Community Manager
Marketing and Advertising
Mid-Market
(51-200 employees)
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Verified Current User
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"No more spreadsheets"

What do you like best?

Transitioning from managing content calendars in spreadsheets, Word docs, Google Drive, you name it, was so easy with HeyOrca. The tool really streamlines communication with clients and makes revisions a breeze with the audit trail and comments on each post. It's also super easy to use internally with the private comment option. The best part? It makes the approval process with clients painless.

What do you dislike?

Because I'm in the tool nearly all day, everyday, I noticed sometimes there's a lag time/slow loading. The HeyOrca team is always just a chat away though if there are any issues.

What problems are you solving with the product? What benefits have you realized?

Makes creating and presenting content with clients so much better. Revisions and approvals are made easy with such a simple and easy to use interface. Please don't change the interface-- it just works!

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CEO, Co-Founder
Information Technology and Services
Small-Business
(2-10 employees)
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"HeyOrca is the key to client MGMT"

What do you like best?

We love the HeyOrca user interface. It should't matter but it does. We use HeyOrca to please our customers and the look and workflows of HeyOrca make it easy for our clients to see what is exactly going on in their campaign. We also love the email update workflows. This is exactly how our clients want to be notified when a post is awaiting approval.

What do you dislike?

The system isn't exactly designed for our use case (i.e. influencer marketing). We need to approve post that are going live on an influncers handle...not the clients so we have to hack our around that. But of course this is not the fault of HeyOrca just our unique business case.

What problems are you solving with the product? What benefits have you realized?

We are a marketing agency and keeping our clients informed and happy is our primary objective. Prior to HeyOrca we were constantly sending emails back and forth with clients and to be honest our clients didn't feel our campaigns were "under control". HeyOrca was critical to changing all of that. The calendar is critical for planning and the approval process is exactly what our clients need to feel their social campaign is under control. Thanks, HeyOrca team, you guys are the bestest! Keep up the great work.

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Digital Content Manager
Mid-Market
(501-1000 employees)
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"Great platform for client and agency!"

What do you like best?

The individual post organization and calendar schedule are perfect tools to stay on top of all the social content going across multiple platforms. It is also easy to comment changes on the client side, and create and edit posts on the management side.

What do you dislike?

From a client perspective, I wish there was a way to create a single post and deploy it across multiple accounts. Our company is a resort management business and we manage 12 different properties that all have individual social accounts. A lot of times we create a single post and have to individually schedule them across all accounts. This is something we have yet to find easy access to with any social content management platform.

What problems are you solving with the product? What benefits have you realized?

Organization and organic content calendars are now a breeze and take less than half the amount of time.

HeyOrca Features

  • Social Analytics
  • Social Sharing
  • Social Campaigns
  • Social Engagement
  • Social Ads
  • Brand Safety

HeyOrca User Ratings

9.6
Ease of Use
Average: 8.7*
9.9
Quality of Support
Average: 8.6*
9.6
Ease of Setup
Average: 8.7*
* Social Media Management Category
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