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Convoso
Convoso
(248)
4.5 out of 5
Convoso
By Convoso
Get a quote
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Regal.ai
Regal.ai
(44)
4.7 out of 5
Regal.ai
By Regal Voice
At a Glance
Convoso
Convoso
Star Rating
(248)4.5 out of 5
Market Segments
Mid-Market (54.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Convoso
Regal.ai
Regal.ai
Star Rating
(44)4.7 out of 5
Market Segments
Mid-Market (76.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Regal.ai
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Convoso excels in providing a seamless workflow automation experience, allowing teams to focus on more critical tasks. Users appreciate its multi-channel outreach capabilities, which engage prospects through emails, voice, and SMS, enhancing overall communication efficiency.
  • Users say Regal.ai stands out for its automated calling features that effectively qualify leads and book appointments, saving time and reaching a broader audience compared to manual efforts. This automation, combined with high-quality voice calls, has been a significant factor for users switching from other platforms.
  • Reviewers mention that Convoso's dashboard offers robust reporting and analytics, providing real-time insights into key performance indicators like contact rates and talk times. This feature is particularly valued by users who need to track their campaign effectiveness closely.
  • According to verified reviews, Regal.ai is praised for its user-friendly interface and ease of integration into existing workflows. Users find it simple to navigate, which contributes to a smoother operational experience, especially for those new to call center software.
  • G2 reviewers highlight that Convoso has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and setup. Users have noted that the platform integrates well with other applications, centralizing business communication effectively.
  • Users report that while Regal.ai offers a variety of features for automated communication, some users feel that it lacks the depth of analytics and reporting capabilities found in Convoso, which could be a drawback for teams that rely heavily on data-driven decision-making.
Pricing
Entry-Level Pricing
Convoso
No pricing available
Regal.ai
No pricing available
Free Trial
Convoso
No trial information available
Regal.ai
No trial information available
Ratings
Meets Requirements
9.2
213
8.9
35
Ease of Use
9.4
221
9.0
36
Ease of Setup
9.2
120
8.2
26
Ease of Admin
9.4
66
8.6
27
Quality of Support
9.1
204
9.4
35
Has the product been a good partner in doing business?
9.6
65
9.4
27
Product Direction (% positive)
9.0
220
9.7
36
Features by Category
Marketing AutomationHide 47 FeaturesShow 47 Features
Not enough data
7.1
10
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
9
Not enough data
6.4
7
Not enough data
Feature Not Available
Lead Management
Not enough data
7.5
6
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.5
8
Not enough data
5.0
6
Not enough data
8.3
9
Not enough data
7.9
8
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
4.8
8
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
8.3
8
Not enough data
6.5
8
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
Feature Not Available
Platform
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Not enough data
Not enough data
5.3
5
Not enough data
7.4
7
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.8
6
Not enough data
7.6
7
Not enough data
6.7
5
AI ChatbotsHide 32 FeaturesShow 32 Features
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
8.0
13
Messenger
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.3
8
Channels
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.5
12
Not enough data
8.3
6
Not enough data
8.1
6
Customers
Not enough data
9.8
7
Not enough data
7.5
8
Not enough data
8.0
11
Not enough data
7.2
6
Not enough data
7.9
8
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 20 FeaturesShow 20 Features
Not enough data
9.7
7
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Performance Analysis
Not enough data
Feature Not Available
Not enough data
9.3
5
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Auto DialerHide 14 FeaturesShow 14 Features
8.9
167
Not enough data
Dialing Options
9.1
134
|
Verified
Not enough data
8.8
139
|
Verified
Not enough data
Not enough data
Not enough data
Agent Tools
9.1
127
|
Verified
Not enough data
8.9
146
|
Verified
Not enough data
9.3
147
|
Verified
Not enough data
Automation
8.8
123
|
Verified
Not enough data
8.7
115
|
Verified
Not enough data
8.8
114
|
Verified
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS MarketingHide 20 FeaturesShow 20 Features
Not enough data
8.0
11
Text Messaging
Not enough data
8.3
10
Not enough data
8.7
10
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
8.3
6
Not enough data
6.9
6
Not enough data
7.7
8
Not enough data
8.5
8
SMS Platform
Not enough data
7.6
9
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
7.9
8
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact CenterHide 23 FeaturesShow 23 Features
9.1
142
8.0
16
Channels
9.2
115
|
Verified
8.8
15
8.5
86
Feature Not Available
8.4
78
|
Verified
5.2
11
8.6
85
|
Verified
8.7
14
8.7
82
|
Verified
Feature Not Available
Generative AI
9.7
6
7.0
5
Functions
9.1
100
|
Verified
8.6
13
9.1
103
|
Verified
8.5
13
9.3
109
|
Verified
8.3
13
9.0
82
7.2
13
9.4
110
|
Verified
8.5
13
9.1
87
|
Verified
8.6
15
9.1
105
|
Verified
7.9
11
9.2
102
8.5
13
Agentic AI - Contact Center
Not enough data
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Administrative
9.3
109
|
Verified
8.0
14
9.4
110
|
Verified
8.7
15
9.0
127
|
Verified
7.4
16
9.3
109
8.6
15
9.3
98
8.3
13
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales CoachingHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Mobile MarketingHide 20 FeaturesShow 20 Features
Not enough data
9.2
9
Analysis
Not enough data
8.3
6
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
9.8
7
Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
Feature Not Available
Not enough data
9.0
7
Engagement
Not enough data
9.7
5
Platform
Not enough data
9.0
8
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Convoso
Convoso
Regal.ai
Regal.ai
Convoso and Regal.ai are categorized as Contact Center
Unique Categories
Convoso
Convoso is categorized as Auto Dialer
Regal.ai
Reviews
Reviewers' Company Size
Convoso
Convoso
Small-Business(50 or fewer emp.)
39.9%
Mid-Market(51-1000 emp.)
54.7%
Enterprise(> 1000 emp.)
5.3%
Regal.ai
Regal.ai
Small-Business(50 or fewer emp.)
20.9%
Mid-Market(51-1000 emp.)
76.7%
Enterprise(> 1000 emp.)
2.3%
Reviewers' Industry
Convoso
Convoso
Insurance
43.6%
Marketing and Advertising
7.4%
Financial Services
7.4%
Telecommunications
5.8%
Real Estate
4.5%
Other
31.3%
Regal.ai
Regal.ai
Insurance
20.9%
Hospital & Health Care
14.0%
Construction
9.3%
Higher Education
7.0%
Consumer Services
7.0%
Other
41.9%
Alternatives
Convoso
Convoso Alternatives
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Talkdesk
Talkdesk
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Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Regal.ai
Regal.ai Alternatives
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Close
Close
Add Close
Outreach
Outreach
Add Outreach
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
Discussions
Convoso
Convoso Discussions
What does Convoso do?
2 Comments
Wendy Z.
WZ
to simplify imagine convoso like that cool friend who makes sure everything runs smooth when you're dealing with calls and customer stuff. its main thing is...Read more
How much is Convoso?
1 Comment
Official Response from Convoso
Please contact us for more specific pricing information. Pricing varies from customer to customer depending on the quantity of users, the amount of minutes...Read more
How many employees does Convoso?
1 Comment
Jesse F.
JF
As of October 24th, 181 employees. Read more
See all discussions
Regal.ai
Regal.ai Discussions
Monty the Mongoose crying
Regal.ai has no discussions with answers
See all discussions
Ask Convoso a QuestionContact Convoso
Ask Regal.ai a QuestionContact Regal.ai

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Add Product
Convoso
Convoso
Get a quote
Optimized for quick response
Regal.ai
Regal.ai