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Compare Convoso and Orum 
Featured Products
At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Mid-Market (56.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Convoso
Star Rating
(247)4.5 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConvosoOrum
Star Rating
(766)4.6 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Orum excels in enhancing cold calling efficiency, particularly with its Boost Connect feature, which automates dialing and prioritizes the best prospects. This has transformed users' approaches to outreach, making it easier to engage with potential clients.
- Users say that Convoso stands out for its seamless workflow automation through AI, which significantly boosts efficiency by reducing manual tasks. This allows teams to focus on more critical activities, enhancing overall productivity.
- Reviewers mention that while both platforms offer strong analytics, Convoso's dashboard is particularly praised for its real-time reporting capabilities, helping users track key performance indicators like contact rates and talk times effectively.
- According to verified reviews, Orum's parallel dialing feature is a favorite among users, allowing them to connect with multiple prospects simultaneously, which is seen as a game-changer for increasing conversation rates.
- Users highlight that Convoso's ease of use is a significant advantage, with many noting how it integrates smoothly with other applications to centralize business communications, making it a user-friendly choice for teams.
- G2 reviewers indicate that while Orum has a slightly higher quality of support, Convoso is noted for being a strong partner in business, with users appreciating its commitment to helping them achieve their goals through effective communication tools.
Pricing
Entry-Level Pricing
Convoso
No pricing availableOrum
No pricing availableFree Trial
Convoso
No trial information availableOrum
No trial information availableRatings
Meets Requirements
9.2
212
9.1
551
Ease of Use
9.4
220
9.2
582
Ease of Setup
9.2
119
9.1
325
Ease of Admin
9.4
66
8.9
100
Quality of Support
9.1
203
9.3
521
Has the product been a good partner in doing business?
9.6
65
9.3
102
Product Direction (% positive)
9.0
219
9.7
550
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.1
134
|
Verified
9.0
453
8.8
139
|
Verified
8.9
438
Not enough data
Feature Not Available
Agent Tools
9.1
127
|
Verified
8.2
341
8.9
146
|
Verified
8.1
342
9.3
147
|
Verified
9.2
451
|
Verified
Automation
8.8
123
|
Verified
8.5
431
|
Verified
8.7
115
|
Verified
8.3
350
|
Verified
8.8
114
|
Verified
8.5
364
Agentic AI - Auto Dialer
Not enough data
8.5
202
Not enough data
8.6
211
AI Capabilities - Auto Dialer
Not enough data
8.6
204
Not enough data
8.5
195
Not enough data
8.8
198
Visual Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Office Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Guest Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.4
24
Not enough data
Feature Not Available
Channels
9.2
115
|
Verified
Not enough data
8.5
86
Not enough data
8.4
78
|
Verified
Not enough data
8.6
85
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Generative AI
9.7
6
Not enough data
Functions
9.1
100
|
Verified
Not enough data
9.1
103
|
Verified
Not enough data
9.3
109
|
Verified
Not enough data
9.0
82
Not enough data
9.4
110
|
Verified
Not enough data
9.1
87
|
Verified
Not enough data
9.1
105
|
Verified
Not enough data
9.2
102
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Administrative
9.3
109
|
Verified
Not enough data
9.4
110
|
Verified
Not enough data
9.0
126
|
Verified
Not enough data
9.3
109
Not enough data
9.3
98
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
8.4
81
Not enough data
8.5
81
Calling
Not enough data
9.2
241
Not enough data
8.6
215
Not enough data
9.0
227
Not enough data
9.2
232
Not enough data
9.5
101
Contacts
Not enough data
8.7
221
Not enough data
8.7
209
Not enough data
9.0
221
Insights
Not enough data
9.0
229
Not enough data
9.2
219
Not enough data
9.0
215
Not enough data
Feature Not Available
Not enough data
8.7
212
Not enough data
8.7
90
Categories
Categories
Shared Categories
Convoso and Orum are categorized as Auto Dialer
Unique Categories
Convoso is categorized as Contact Center
Orum is categorized as Outbound Call Tracking and Virtual Workspaces
Reviews
Reviewers' Company Size
Convoso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
43.8%
Marketing and Advertising
7.4%
Financial Services
7.4%
Telecommunications
5.8%
Real Estate
4.5%
Other
31.0%
Computer Software
37.0%
Information Technology and Services
21.1%
Computer & Network Security
5.6%
Financial Services
4.6%
Marketing and Advertising
4.3%
Other
27.3%
Alternatives
Discussions
What does Convoso do?
2 Comments
WZ
to simplify imagine convoso like that cool friend who makes sure everything runs smooth when you're dealing with calls and customer stuff. its main thing is...Read more
How much is Convoso?
1 Comment
Official Response from Convoso
Please contact us for more specific pricing information. Pricing varies from customer to customer depending on the quantity of users, the amount of minutes...Read more
Orum has no more discussions with answers
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