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Compare Contentsquare and Smaply 
At a Glance
Market Segments
Enterprise (51.2% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Free
€0.00 1 user Per Year
Contentsquare
Star Rating
(490)4.7 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSmaply
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Contentsquare excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Smaply. Users appreciate its intuitive interface, stating that it is "very easy to use" and requires no specialist training, making it accessible for both beginners and experienced users.
- According to verified reviews, Contentsquare has a much larger volume of feedback, with 485 reviews compared to Smaply's 15. This suggests that users have a more robust understanding of Contentsquare's capabilities and performance, leading to more reliable insights for potential buyers.
- Users say that Contentsquare's visual tools are particularly effective for analyzing user behavior on websites. Reviewers highlight how easy it is to understand site interactions and communicate findings to partner teams, which is essential for collaborative efforts.
- Reviewers mention that while Smaply is also user-friendly, it is particularly suited for those new to journey mapping. Users find it intuitive and appreciate its comprehensive functionalities, making it a solid choice for first-time users looking to build customer journey maps.
- G2 reviewers highlight that Contentsquare's quality of support is notably high, with users rating it positively for being a good partner in business. In contrast, while Smaply also receives favorable feedback for support, the volume of reviews for Contentsquare suggests a more consistent experience across its user base.
- According to recent user feedback, Smaply shines in its educational resources, with users praising the free courses and well-organized content. This aspect helps users quickly get up to speed with customer journey concepts, although it may not match the depth of insights provided by Contentsquare's analytics capabilities.
Pricing
Entry-Level Pricing
Contentsquare
Free plan
Free
A simple way to get started
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access
Smaply
Free
€0.00
1 user Per Year
Simple journey maps for quick results.
- 1 personal workspace
- 10 maps
- 10 personas
Free Trial
Contentsquare
Free Trial is available
Smaply
Free Trial is available
Ratings
Meets Requirements
9.0
327
9.8
9
Ease of Use
8.5
326
9.5
10
Ease of Setup
7.6
113
Not enough data
Ease of Admin
8.4
98
Not enough data
Quality of Support
9.4
323
9.8
9
Has the product been a good partner in doing business?
9.3
97
Not enough data
Product Direction (% positive)
9.3
283
10.0
9
Features by Category
Metrics
9.0
151
Not enough data
9.2
153
Not enough data
9.1
154
Not enough data
8.6
138
Not enough data
8.7
131
Not enough data
8.9
112
Not enough data
8.7
109
Not enough data
9.0
153
Not enough data
9.1
141
Not enough data
Reporting
8.6
135
Not enough data
8.8
116
Not enough data
8.2
129
Not enough data
8.9
158
Not enough data
9.0
130
Not enough data
8.6
106
Not enough data
8.6
145
Not enough data
Other
8.7
113
Not enough data
8.0
98
Not enough data
8.8
107
Not enough data
8.3
106
Not enough data
9.0
126
Not enough data
8.2
62
Not enough data
8.7
87
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Administration
8.3
104
Not enough data
8.4
93
Not enough data
8.8
135
Not enough data
9.0
125
Not enough data
User Identification
8.5
11
Not enough data
9.0
22
Not enough data
8.3
9
Not enough data
Tracking & Reporting
9.0
15
Not enough data
8.4
18
Not enough data
8.3
7
Not enough data
8.3
22
Not enough data
9.3
22
Not enough data
8.8
17
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
User Behavior
9.4
120
|
Verified
Not enough data
8.8
111
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
A/B Testing
8.5
87
|
Verified
Not enough data
8.4
58
Not enough data
9.1
116
Not enough data
7.8
66
|
Verified
Not enough data
Visitor Information
8.0
80
|
Verified
Not enough data
8.0
80
Not enough data
Agentic AI - Session Replay
7.7
11
Not enough data
Product Analytics
8.6
26
Not enough data
8.9
32
Not enough data
9.1
39
Not enough data
9.4
38
Not enough data
8.8
30
Not enough data
8.8
26
Not enough data
8.5
24
Not enough data
8.8
26
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
28
Not enough data
9.4
40
Not enough data
9.6
38
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
26
Not enough data
8.6
27
Not enough data
7.6
21
Not enough data
Performance
8.9
20
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
8.3
19
Not enough data
Platform Basics
8.3
52
9.2
8
8.1
60
9.0
8
8.4
63
9.4
8
7.9
42
9.4
8
8.8
33
Not enough data
Agentic AI - Customer Journey Mapping
7.9
7
Not enough data
Platform Basics
8.7
78
Not enough data
9.0
110
Not enough data
Platform Data
8.8
114
Not enough data
8.6
80
Not enough data
8.8
116
Not enough data
8.6
80
Not enough data
Platform Additional Functionality
9.0
123
Not enough data
8.4
77
Not enough data
8.1
70
Not enough data
Agentic AI - Customer Journey Analytics
6.8
10
Not enough data
7.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
Agentic AI - Heatmap Tools
8.1
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Analysis
9.0
119
Not enough data
9.0
124
Not enough data
9.1
113
Not enough data
8.9
118
Not enough data
9.1
123
Not enough data
Reporting
9.3
134
Not enough data
8.7
127
Not enough data
8.8
115
Not enough data
9.0
118
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
Variation Testing
8.8
7
Not enough data
Not enough data
Not enough data
9.3
14
Not enough data
9.4
11
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Reporting
9.0
15
Not enough data
9.0
16
Not enough data
Personalization
8.3
10
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
Administration
8.3
9
Not enough data
8.7
9
Not enough data
9.5
16
Not enough data
9.3
14
Not enough data
Categories
Categories
Shared Categories
Contentsquare and Smaply are categorized as Customer Journey Mapping
Unique Categories
Contentsquare is categorized as Session Replay, Customer Journey Analytics, Digital Experience Monitoring (DEM), Heatmap Tools, Digital Analytics, Product Analytics, Mobile App Optimization, and Mobile App Analytics
Smaply has no unique categories
Reviews
Reviewers' Company Size
Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smaply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.6%
Apparel & Fashion
12.2%
Telecommunications
6.0%
Computer Software
5.1%
Insurance
4.7%
Other
53.4%
Information Technology and Services
20.0%
Financial Services
13.3%
Banking
13.3%
Consulting
6.7%
Telecommunications
6.7%
Other
40.0%
Alternatives
Discussions
Contentsquare has no discussions with answers
Smaply has no discussions with answers
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