Top 10 Alternatives to Smaply Recently Reviewed By G2 Community
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Manage journeys like you manage products. With TheyDo, experience-led teams (CX, UX, Research, Product) can manage all journeys in one place. Featuring a collaborative journey management experience, opportunity prioritization engine, and world-class support, TheyDo is cloud journey management software you’ll want to use to manage and track customer experience from insight to implementation. It’s not what your customers say, it’s what they do. How do you work experience-led? What sets TheyDo apart: - Create an interconnected source of truth for your entire experience organization to rely on - Only with TheyDo you can treat journey management like product management - In between bottom-up insights from research and feedback and top down-metrics like NPS, we believe you need a workflow from insight to implementation. - Complex matter like experience should be easy to navigate. TheyDo’s intuitive interface let’s everyone collaborate around the customer journey.
Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every phase of the product development lifecycle — from early discovery and journey mapping to sprint planning, design reviews, and scaled Agile workshops. And with AI features like clustering, summarization, and Sidekicks embedded directly into the canvas, teams can synthesize feedback, generate product briefs, and align on roadmaps in a fraction of the time. Two-way Jira integration and customizable Agile templates make it easy to manage end-to-end workflows, while supporting rituals like sprint planning, daily standups, and retrospectives. Whether you’re mapping product strategy or testing early prototypes, Miro helps teams collapse planning steps and drive innovation faster — all within a secure, flexible workspace.
WebEngage is a user engagement and retention platform that helps you unify customer data, execute marketing campaigns, and track performance.
UXPressia is an online service for creating professional, editable Customer Journey Maps and Personas. UXPressia is everything you need to design perfect user experience.
Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.
Ortto is easy and visual marketing software for automating the customer journey. Marketers use Ortto to acquire, nurture and grow leads into customers with personalized email, in-app messages, SMS, and postcards.
With MoEngage, companies can orchestrate campaigns across channels like push, email, in-app messaging, web push and sms, with auto-optimization towards higher conversions powered by machine learning.
Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.