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Compare ScreenConnect and Splashtop Remote Access 
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At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
$8.25 1 User Per Month
ScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSplashtop Remote Access
Star Rating
(487)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise ScreenConnect excels in its "Unattended Remote Access" feature, scoring 9.2, which allows for seamless access to devices without user intervention. In contrast, Splashtop Remote Access shines even brighter with a score of 9.6, making it a preferred choice for users needing reliable unattended support.
- Reviewers mention that Splashtop Remote Access offers superior "File Sharing" capabilities, achieving a score of 9.9, which is highly praised for its speed and ease of use. ConnectWise ScreenConnect, while still strong at 9.3, does not match the efficiency reported by users of Splashtop.
- G2 users highlight the "Live Preview" feature in Splashtop Remote Access, which received an impressive score of 9.8, allowing users to see what the remote user is doing in real-time. ConnectWise ScreenConnect, with a score of 8.9, does not provide the same level of immediacy, which some users find limiting.
- Users on G2 appreciate the "Quality of Support" from Splashtop Remote Access, which scored 9.5, indicating a high level of satisfaction with customer service. In comparison, ConnectWise ScreenConnect's score of 8.8 suggests that while support is good, it may not be as responsive or effective as that of Splashtop.
- Reviewers say that the "Ease of Setup" is a significant advantage for Splashtop Remote Access, scoring 9.4, which many users find straightforward and user-friendly. ConnectWise ScreenConnect, with a score of 8.9, is perceived as slightly more complex to set up, which can be a drawback for less tech-savvy users.
- Users report that both products offer "Multi-Monitor Support," but Splashtop Remote Access edges out with a score of 9.0 compared to ConnectWise ScreenConnect's 8.9. This slight difference indicates that Splashtop may provide a more seamless experience for users working with multiple screens.
Pricing
Entry-Level Pricing
ScreenConnect
No pricing availableSplashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
ScreenConnect
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.3
402
9.6
394
Ease of Use
9.3
405
9.7
398
Ease of Setup
8.9
330
9.4
281
Ease of Admin
8.9
327
9.6
238
Quality of Support
8.8
345
9.4
261
Has the product been a good partner in doing business?
9.1
312
9.6
221
Product Direction (% positive)
8.7
398
9.1
377
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.6
15
8.7
22
Feature Not Available
8.0
22
9.7
19
9.7
24
8.8
16
8.0
22
Conferencing Options
7.9
14
7.4
22
6.7
13
7.4
21
Feature Not Available
Feature Not Available
Application Tools
8.1
13
8.7
25
8.6
16
8.3
23
Feature Not Available
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
44
9.0
70
9.2
43
8.9
70
9.0
40
8.0
67
9.3
46
9.3
69
9.1
45
8.4
67
8.9
46
8.8
70
Maintenance
9.3
46
8.3
68
8.8
35
8.4
65
Communication
8.9
43
8.5
68
7.6
29
6.2
64
Feature Not Available
6.1
64
8.2
37
6.8
65
Security
8.8
31
8.2
65
8.8
36
8.2
65
Device Support
8.0
40
8.2
67
8.8
40
8.4
68
8.8
40
8.3
67
Performance
8.3
38
8.2
66
Remote Support - Remote Video Support
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Administration
8.9
95
9.0
217
8.7
87
8.9
154
8.4
89
Feature Not Available
8.7
78
8.3
146
8.9
81
8.5
151
9.3
106
9.3
223
Feature Not Available
9.2
221
Platform
9.0
97
9.3
210
7.8
81
8.7
202
7.9
82
Feature Not Available
9.5
107
9.5
245
Security
Feature Not Available
8.0
126
9.0
89
9.0
190
Feature Not Available
8.9
177
Categories
Categories
Shared Categories
ScreenConnect and Splashtop Remote Access are categorized as Screen Sharing, Remote Support, and Remote Desktop
Unique Categories
ScreenConnect is categorized as Video Conferencing and Remote Video Support
Splashtop Remote Access has no unique categories
Reviews
Reviewers' Company Size
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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