G2 reviewers report that SAP S/4HANA Cloud excels in user experience, with many users appreciating its real-time analytics and embedded AI/ML intelligence. This feature allows for quicker decision-making and supports business growth, making it a strong choice for enterprises looking for advanced capabilities.
Users say that ConnectWise PSA is particularly effective for small businesses, with its ability to manage various aspects of operations in one integrated suite. Reviewers highlight the ease of time tracking and how it simplifies ticketing, projects, and billing, which can significantly reduce manual work.
According to verified reviews, SAP S/4HANA Cloud stands out for its ease of setup and user-friendly interface. Many users found the initial implementation straightforward, which is a crucial factor for teams looking to minimize downtime during transitions.
Reviewers mention that while ConnectWise PSA offers a comprehensive solution for managing MSPs, it sometimes struggles with configuration challenges that may not align perfectly with specific workflow needs, potentially leading to a steeper learning curve for some users.
G2 reviewers highlight the quality of support provided by SAP S/4HANA Cloud, noting its high ratings in customer service. Users appreciate the ongoing updates and improvements, which contribute to a more reliable and efficient user experience over time.
Users report that ConnectWise PSA, while effective for small businesses, has lower overall satisfaction ratings compared to SAP S/4HANA Cloud. This is reflected in its G2 Score and the number of recent reviews, indicating that it may not meet the evolving needs of larger enterprises as effectively as its competitor.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing available
SAP S/4HANA Cloud
No pricing available
Free Trial
ConnectWise PSA
No trial information available
SAP S/4HANA Cloud
Free Trial is available
Ratings
Meets Requirements
8.3
433
8.9
577
Ease of Use
7.2
439
8.5
639
Ease of Setup
6.2
223
7.9
380
Ease of Admin
7.1
211
8.2
274
Quality of Support
7.3
405
8.7
566
Has the product been a good partner in doing business?
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
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Operating on the SAP HANA in-memory database, SAP S/4HANA Cloud is a Software-as-a-Service (SAAS) variant of the SAP S/4HANA ERP system. Users may virtually...Read more
The SAP HANA is an ERP Application so the main and viable benefit is the Total Data Management of the organization while interlinking the all MIS systemsRead more
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