Compare Confluence and Zoho Learn 
Featured Products
At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Mid-Market (38.9% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
free
Confluence
Star Rating
(4,271)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansZoho Learn
Star Rating
(36)4.1 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in user experience, particularly due to its deep integrations with tools like JIRA and Slack. Users appreciate the rich formatting styles and granular permissions, which enhance collaboration and knowledge sharing across teams.
- According to verified reviews, Confluence's implementation process is notably smooth, with users highlighting its intuitive onboarding wizard that helps teams quickly adapt to the platform. This contrasts with Zoho Learn, which has received less recent feedback on setup, indicating potential challenges in this area.
- Users say that Confluence effectively centralizes team knowledge, making it easy to document project requirements and maintain meeting notes. This structured approach is a significant advantage for organizations looking to streamline their documentation processes.
- Reviewers mention that while Zoho Learn offers scalability and good storage options, it lacks the same level of user engagement and recent activity as Confluence, which has garnered a much higher volume of reviews in the last 90 days, indicating a more active user base.
- G2 reviewers highlight that Confluence's quality of support is superior, with users rating it highly for responsiveness and helpfulness. In contrast, Zoho Learn's support has received slightly lower ratings, suggesting that users may face challenges when seeking assistance.
- According to recent user feedback, Zoho Learn provides a solid platform for knowledge management with features like live chat and strong access controls. However, it may not match the comprehensive capabilities of Confluence, which is praised for its ability to integrate various knowledge-sharing tools seamlessly.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
Confluence
Free Trial is available
Zoho Learn
No trial information availableRatings
Meets Requirements
8.5
3,623
8.3
35
Ease of Use
8.0
3,674
7.6
35
Ease of Setup
8.3
1,173
Not enough data
Ease of Admin
8.0
843
Not enough data
Quality of Support
8.1
2,475
7.9
33
Has the product been a good partner in doing business?
8.5
761
Not enough data
Product Direction (% positive)
7.5
3,566
8.3
35
Features by Category
Knowledge Pages
8.5
786
Not enough data
8.4
741
Not enough data
8.8
787
Not enough data
8.3
656
Not enough data
7.8
439
Not enough data
8.6
526
Not enough data
Knowledge Dissemination
8.3
676
Not enough data
8.6
781
Not enough data
9.2
861
Not enough data
8.6
795
Not enough data
8.1
485
Not enough data
7.8
424
Not enough data
8.7
525
Not enough data
8.4
487
Not enough data
8.5
450
Not enough data
Agentic AI - Knowledge Base
7.7
180
Not enough data
7.7
180
Not enough data
7.6
180
Not enough data
Login Options
9.4
55
Not enough data
8.7
43
Not enough data
Productivity
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.9
37
Not enough data
8.2
39
Not enough data
Automation
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Not enough data
Administration
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Not enough data
Project management
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Not enough data
Workload
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Not enough data
Communication & Collaboration
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Not enough data
Cost Management
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Not enough data
Integration
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Generative AI
8.4
55
Not enough data
8.4
54
Not enough data
Agentic AI - Work Management
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Not enough data
Communication
7.6
70
Not enough data
8.7
72
Not enough data
8.0
67
Not enough data
8.4
74
Not enough data
8.6
68
Not enough data
Content & Documents
9.0
77
Not enough data
9.0
73
Not enough data
8.9
74
Not enough data
9.1
74
Not enough data
Controls
8.6
65
Not enough data
8.7
66
Not enough data
8.8
69
Not enough data
8.3
65
Not enough data
8.5
67
Not enough data
Project Management
8.5
69
Not enough data
8.7
67
Not enough data
9.0
66
Not enough data
9.2
68
Not enough data
Remote Collaboration
9.1
69
Not enough data
8.9
66
Not enough data
8.9
67
Not enough data
7.7
66
Not enough data
Generative AI
8.3
70
Not enough data
8.1
68
Not enough data
Agentic AI - Project Collaboration
7.6
63
Not enough data
8.0
62
Not enough data
Management and Discovery - IT Documentation
8.4
178
Not enough data
8.5
183
Not enough data
8.5
182
Not enough data
Operations - IT Documentation
8.4
179
Not enough data
8.0
174
Not enough data
8.2
174
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Zoho Learn are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Zoho Learn has no unique categories
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Learn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.3%
Higher Education
30.6%
Education Management
22.2%
Information Technology and Services
13.9%
Management Consulting
5.6%
Internet
5.6%
Other
22.2%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Zoho Learn has no discussions with answers
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