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At a Glance
Market Segments
Small-Business (53.4% of reviews)
Mid-Market (47.8% of reviews)
Entry-Level Pricing
$0/month per Doc Maker Unlimited Editors and Doc Makers, unlimited Viewers
Contact Us 5 Team Accounts (billed annually)
Coda
Star Rating
(488)4.6 out of 5
Market Segments
Small-Business (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0/month per Doc Maker Unlimited Editors and Doc Makers, unlimited Viewers
Free Trial is available
Browse all 4 pricing plansDocument360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Document360 excels in its Knowledge Base feature, scoring 9.7, which reviewers mention provides a comprehensive and user-friendly platform for creating and managing documentation. In contrast, Coda's Knowledge Base scored 8.4, with users noting it lacks some advanced functionalities.
- Reviewers mention that Document360's Quality of Support is outstanding, with a score of 9.6, highlighting quick response times and effective solutions. Coda, while still strong at 9.1, has users noting that support can sometimes be slower during peak times.
- G2 users indicate that Document360's Versioning and Version History feature, rated at 9.1, allows for easy tracking of changes, which is crucial for teams needing to revert to previous document states. Coda's score of 7.4 suggests that users find its versioning capabilities less robust, leading to frustrations in collaborative environments.
- Users on G2 report that Document360's Templates feature, scoring 8.7, offers a variety of pre-built options that streamline the documentation process. In comparison, Coda's templates scored 8.4, with reviewers mentioning that while they are useful, they are not as diverse or customizable.
- Reviewers say that Document360's Searchable Articles feature, rated at 9.4, significantly enhances the user experience by making information retrieval quick and efficient. Coda's score of 8.5 indicates that while it has a search function, users find it less intuitive and effective.
- Users report that Document360's Analytics capabilities, scoring 9.1, provide valuable insights into user engagement and content effectiveness, which is a critical feature for teams looking to improve their documentation strategy. Coda's analytics, rated at 6.5, are seen as lacking in depth and usability, leading to missed opportunities for optimization.
Pricing
Entry-Level Pricing
Coda
Free
$0/month per Doc Maker
Unlimited Editors and Doc Makers, unlimited Viewers
Build docs as powerful as apps
- Docs in free workspaces support a limited number of rows and objects such as pages and tables to get you started.
- Automations: With time- or action-based rules, you can put small, important tasks on autopilot—like sending daily updates. Up to 35 time based and 100 row changed automations per month, per doc.
- Packs connect your doc to the apps you use everyday, so you can pull live data in or push updates out automatically. A limited number of Packs are available under the Free plan.
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Free Trial
Coda
Free Trial is available
Document360
Free Trial is available
Ratings
Meets Requirements
8.8
357
9.1
347
Ease of Use
8.5
359
9.3
350
Ease of Setup
8.4
185
9.1
235
Ease of Admin
8.5
160
9.1
211
Quality of Support
9.1
302
9.5
335
Has the product been a good partner in doing business?
9.3
156
9.4
209
Product Direction (% positive)
9.3
313
9.5
312
Features by Category
Tasks
8.6
90
Not enough data
8.5
86
Not enough data
8.6
94
Not enough data
8.9
94
Not enough data
7.9
76
Not enough data
7.3
75
Not enough data
8.5
88
Not enough data
7.5
77
Not enough data
Projects
8.6
81
Not enough data
7.8
74
Not enough data
7.2
61
Not enough data
7.4
75
Not enough data
8.6
76
Not enough data
7.3
59
Not enough data
7.8
63
Not enough data
8.4
73
Not enough data
6.7
54
Not enough data
7.2
57
Not enough data
7.5
57
Not enough data
Resource Management
7.7
65
Not enough data
7.9
62
Not enough data
7.8
64
Not enough data
Project Monitoring
8.3
61
Not enough data
7.6
61
Not enough data
7.8
67
Not enough data
Generative AI
6.6
32
Not enough data
6.3
32
Not enough data
Agentic AI - Project Management
6.9
9
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
7.1
8
Not enough data
Administration
Not enough data
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Compliance
Not enough data
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Customer Support
Not enough data
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Data Security
Not enough data
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Administration
Not enough data
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Generative AI
Not enough data
8.2
30
Knowledge Pages
8.4
73
8.5
174
8.2
65
8.6
170
7.4
63
8.9
181
Feature Not Available
8.4
149
Feature Not Available
7.8
120
8.6
62
8.8
147
Knowledge Dissemination
7.1
52
8.7
175
7.5
68
9.1
179
8.6
75
9.2
179
7.9
76
8.8
175
Feature Not Available
8.5
141
6.5
44
7.9
116
8.7
62
9.0
146
7.7
49
8.2
125
7.8
51
8.2
124
Agentic AI - Knowledge Base
6.0
5
8.1
24
6.0
5
8.3
24
5.7
5
8.2
24
Communication
8.4
62
Not enough data
8.4
56
Not enough data
7.2
47
Not enough data
7.8
55
Not enough data
Goal Creation
8.9
63
Not enough data
8.9
57
Not enough data
6.1
47
Not enough data
8.7
61
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
9.1
92
Not enough data
8.8
90
Not enough data
8.8
89
Not enough data
8.3
67
Not enough data
Task Management
8.9
90
Not enough data
9.1
93
Not enough data
8.2
73
Not enough data
8.4
80
Not enough data
Generative AI
7.4
28
Not enough data
7.3
26
Not enough data
Survey Management
8.5
28
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.1
25
Not enough data
Survey Customization
Feature Not Available
Not enough data
7.2
18
Not enough data
7.1
18
Not enough data
Feature Not Available
Not enough data
Survey Insights
7.5
21
Not enough data
7.3
17
Not enough data
7.5
21
Not enough data
7.3
22
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
7.8
96
Not enough data
8.5
104
Not enough data
7.9
83
Not enough data
Collaboration
8.9
113
Not enough data
8.7
101
Not enough data
File Types
7.7
91
Not enough data
8.0
95
Not enough data
7.9
75
Not enough data
Edit & Revise
7.8
98
Not enough data
7.5
75
Not enough data
8.6
106
Not enough data
Integrate & Embed
7.8
81
Not enough data
8.1
72
Not enough data
8.2
87
Not enough data
Operating System
8.8
69
Not enough data
8.9
90
Not enough data
7.9
45
Not enough data
Generative AI
7.3
36
Not enough data
7.4
36
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
7.5
10
Not enough data
Generative AI
Not enough data
8.4
47
Self-Service Experience
Not enough data
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Self-Service Platform
Not enough data
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Agentic AI - Customer Self-Service
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Management and Discovery - IT Documentation
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Operations - IT Documentation
Not enough data
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Communication
8.6
68
Not enough data
Feature Not Available
Not enough data
8.2
61
Not enough data
Planning
7.9
57
Not enough data
8.3
61
Not enough data
7.9
65
Not enough data
8.3
62
Not enough data
7.3
41
Not enough data
Workflow Management
7.2
44
Not enough data
8.3
59
Not enough data
7.4
47
Not enough data
7.2
41
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
8.5
52
Not enough data
7.4
39
Not enough data
8.8
48
Not enough data
Meeting Tools
Feature Not Available
Not enough data
9.1
59
Not enough data
8.8
52
Not enough data
8.0
49
Not enough data
Post-Meeting Tools
8.8
49
Not enough data
7.7
43
Not enough data
7.0
30
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coda and Document360 are categorized as Knowledge Base
Unique Categories
Coda is categorized as Project Management, Document Creation, Task Management, Note-Taking Software, Product Management, Meeting Management, Survey, and Objectives and Key Results (OKR)
Document360 is categorized as IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Reviews
Reviewers' Company Size
Coda
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.5%
Information Technology and Services
13.7%
Financial Services
6.3%
Marketing and Advertising
5.3%
Higher Education
3.6%
Other
53.5%
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Alternatives
Discussions
How do I properly set notifications?
3 Comments
RM
Hi Eber, you have probably moved on from this question by now, but if you have questions like this in the future, the Coda Community forum is a great place...Read more
How do you use Coda io?
3 Comments
EB
I use Coda to track my business, from project management to data capture and analysis to goal setting and tracking. Read more
What is Coda used for?
3 Comments
SD
I use it to manage my life, my home, my children, everything! It's a "doc" creator but it's more than that. It has the power of a database. I got rid of...Read more
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
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