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Compare ClockShark and When I Work 
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At a Glance
Market Segments
Small-Business (87.2% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$10.00 Per Month
$2.50 1 user Per Month
ClockShark
Star Rating
(311)4.6 out of 5
Market Segments
Small-Business (87.2% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 Per Month
Free Trial is available
Browse all 2 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "When I Work" excels in "Ease of Completing Timesheets" with a score of 9.0, while "ClockShark" follows closely with 9.2, indicating that both platforms provide a user-friendly experience for time tracking, but "ClockShark" has a slight edge.
- Reviewers mention that "ClockShark" shines in "Quality of Support" with a score of 9.6, significantly higher than "When I Work" at 8.3, suggesting that users may find more responsive and helpful customer service with "ClockShark".
- G2 users highlight "ClockShark's" superior "Performance" rating of 9.1 compared to "When I Work's" 8.7, indicating that "ClockShark" may offer a more reliable and efficient platform for managing time and attendance.
- Users on G2 report that "When I Work" has a more affordable entry-level price of $1.50 compared to "ClockShark's" $10.00, making it a more budget-friendly option for small businesses looking to manage their workforce.
- Reviewers say that "ClockShark" provides better "Tracking Time to Project/Task" with a score of 9.3, while "When I Work" scores 8.7, suggesting that "ClockShark" may offer more robust features for project-based time tracking.
- Users report that "When I Work" has a higher score in "User Access" at 9.0 compared to "ClockShark's" 8.0, indicating that "When I Work" may offer more flexible user management options for businesses with varying access needs.
Pricing
Entry-Level Pricing
ClockShark
Pro Plan Monthly
$10.00
Per Month
$10/user/mo + $60 base fee/mo (base fee includes 1 admin)
- Includes all features in the Standard plan plus:
- Advanced Job Costing Controls
- Multi-Department/Office Controls
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ClockShark
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
268
8.8
293
Ease of Use
9.3
270
8.7
296
Ease of Setup
9.2
233
8.7
159
Ease of Admin
9.2
237
8.7
155
Quality of Support
9.6
258
8.4
236
Has the product been a good partner in doing business?
9.4
232
8.7
148
Product Direction (% positive)
9.7
270
8.9
279
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
8.9
26
8.1
66
9.4
26
9.0
78
9.1
27
8.7
78
Platform Content
8.4
24
8.4
67
7.7
23
8.0
50
7.8
20
Feature Not Available
Platform Additional Functionality
7.8
24
7.5
58
9.0
25
9.0
75
7.1
18
8.0
58
8.7
25
8.6
61
8.7
22
8.2
62
Time Tracking
9.2
198
8.9
95
9.3
185
8.6
84
8.3
30
8.9
69
Client Invoicing
7.0
28
8.1
47
6.8
29
8.2
46
8.4
105
7.7
49
Mobile Time Tracking
9.4
181
9.0
88
Administration
8.9
153
8.3
65
8.8
146
8.8
82
8.4
148
9.0
89
8.8
125
8.7
62
9.0
182
8.8
83
Platform
8.8
177
8.4
67
Feature Not Available
8.2
57
Feature Not Available
8.4
59
9.1
188
8.9
89
9.1
179
8.9
84
8.3
118
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
75
Not enough data
8.9
76
Not enough data
8.8
75
Not enough data
8.2
60
Not enough data
8.6
75
Workforce Management Platform Features
Not enough data
8.4
74
Not enough data
9.1
105
Not enough data
9.0
98
Not enough data
8.9
96
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
67
Not enough data
8.7
86
Not enough data
8.7
100
Not enough data
8.3
98
Categories
Categories
Shared Categories
ClockShark and When I Work are categorized as Employee Scheduling and Time Tracking
Unique Categories
ClockShark has no unique categories
When I Work is categorized as Workforce Management and Time & Attendance
Reviews
Reviewers' Company Size
ClockShark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
60.1%
Real Estate
2.3%
Information Technology and Services
2.3%
Retail
2.0%
Electrical/Electronic Manufacturing
2.0%
Other
31.2%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Alternatives
Discussions
Is there an "archive" feature for Jobs that are completed?
5 Comments
BL
Not specifically that I am aware of. When we complete a job, I just inactivate it so that it does not show up on the employees' app on their phone as a...Read more
Can I integrate any employee docs with this app?
1 Comment
BL
To the best of my knowledge, no. With ClockShark you are usually transferring the time data to another program, such as Quickbooks, which is where your...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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