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Compare ClockShark and When I Work 
Featured Products
At a Glance
Market Segments
Small-Business (87.3% of reviews)
Small-Business (60.1% of reviews)
Entry-Level Pricing
$10.00 Per Month
$2.50 1 user Per Month
ClockShark
Star Rating
(312)4.6 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 Per Month
Free Trial is available
Browse all 2 pricing plansWhen I Work
Star Rating
(361)4.4 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in user-friendliness, with many users highlighting its intuitive interface and menu-driven design, making it easy to navigate and manage scheduling needs. In contrast, while ClockShark also offers a user-friendly experience, some users find it slightly more complex due to its extensive features.
- Users say that When I Work is particularly effective for small businesses, with 60.3% of reviews coming from this segment. Reviewers appreciate its simplicity and the ability to make quick adjustments, which is crucial for smaller teams. On the other hand, ClockShark, while also popular among small businesses (87.2% of reviews), is noted for its robust time-tracking capabilities, which may be more suited for companies with more complex needs.
- According to verified reviews, When I Work has a strong edge in implementation, with users praising its quick setup process and ease of use. Many mention that it simplifies scheduling and communication, making it a great choice for teams looking to get started quickly. Conversely, ClockShark, while effective, may require a bit more time to fully leverage its features, which could be a consideration for teams needing immediate solutions.
- Reviewers mention that ClockShark shines in its time-tracking capabilities, particularly with features like GPS tracking that ensure employees are clocking in at the correct locations. Users appreciate how it digitizes time management, reducing paperwork and streamlining payroll processes. In comparison, While When I Work also offers solid time-tracking features, it may not have the same level of detail in location tracking.
- Users highlight the quality of support provided by ClockShark, with many praising its responsiveness and helpfulness. This is reflected in its higher support ratings compared to When I Work, where users have noted some challenges in receiving timely assistance. This difference could be significant for teams that prioritize strong customer support.
- G2 reviewers indicate that both products have their strengths in reporting and dashboard features, but When I Work's dashboard is particularly noted for its clarity and ease of use. Users find it helpful for tracking schedules and performance at a glance. Meanwhile, ClockShark's reporting features are appreciated for their depth, allowing for more detailed insights, which may appeal to users needing comprehensive analytics.
Pricing
Entry-Level Pricing
ClockShark
Pro Plan Monthly
$10.00
Per Month
$10/user/mo + $60 base fee/mo (base fee includes 1 admin)
- Includes all features in the Standard plan plus:
- Advanced Job Costing Controls
- Multi-Department/Office Controls
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ClockShark
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
269
8.8
303
Ease of Use
9.3
271
8.7
307
Ease of Setup
9.2
234
8.7
170
Ease of Admin
9.2
237
8.8
159
Quality of Support
9.6
259
8.4
245
Has the product been a good partner in doing business?
9.4
232
8.7
151
Product Direction (% positive)
9.7
271
8.9
289
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
8.9
26
8.0
68
9.4
26
9.0
80
9.1
27
8.8
80
Platform Content
8.4
24
8.4
68
7.7
23
8.0
50
7.8
20
Feature Not Available
Platform Additional Functionality
7.8
24
7.6
59
9.0
25
9.0
77
7.1
18
8.0
58
8.7
25
8.6
61
8.7
22
8.2
62
Time Tracking
9.2
198
8.9
96
9.3
186
8.6
85
8.3
30
8.9
69
Client Invoicing
7.0
28
8.1
47
6.8
29
8.2
46
8.4
105
7.7
49
Mobile Time Tracking
9.4
181
9.0
89
Administration
8.9
153
8.3
65
8.8
146
8.8
83
8.4
148
8.9
91
8.8
125
8.7
63
9.0
182
8.8
84
Platform
8.8
177
8.5
68
Feature Not Available
8.2
57
Feature Not Available
8.4
59
9.1
188
8.9
90
9.1
179
8.9
84
8.3
118
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
76
Not enough data
8.9
77
Not enough data
8.8
76
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
Not enough data
8.4
74
Not enough data
9.2
112
Not enough data
8.9
101
Not enough data
8.9
97
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
67
Not enough data
8.7
88
Not enough data
8.7
102
Not enough data
8.4
100
Categories
Categories
Shared Categories
ClockShark and When I Work are categorized as Employee Scheduling and Time Tracking
Unique Categories
ClockShark has no unique categories
When I Work is categorized as Workforce Management and Time & Attendance
Reviews
Reviewers' Company Size
ClockShark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
59.9%
Real Estate
2.3%
Information Technology and Services
2.3%
Retail
2.0%
Electrical/Electronic Manufacturing
2.0%
Other
31.4%
Hospital & Health Care
9.8%
Retail
7.5%
Hospitality
5.8%
Food & Beverages
5.8%
Consumer Services
4.9%
Other
66.2%
Alternatives
Discussions
Is there an "archive" feature for Jobs that are completed?
5 Comments
BL
Not specifically that I am aware of. When we complete a job, I just inactivate it so that it does not show up on the employees' app on their phone as a...Read more
Can I integrate any employee docs with this app?
1 Comment
BL
To the best of my knowledge, no. With ClockShark you are usually transferring the time data to another program, such as Quickbooks, which is where your...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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