Compare ClockShark and When I Work 
At a Glance
Market Segments
Small-Business (87.4% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
$10.00 Per Month
$2.50 1 user Per Month
ClockShark
Star Rating
(314)4.6 out of 5
Market Segments
Small-Business (87.4% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 Per Month
Free Trial is available
Browse all 2 pricing plansWhen I Work
Star Rating
(381)4.4 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in user experience, with many praising its aesthetic design and intuitive navigation. Users appreciate how easy it is to integrate with payroll systems, making the import of hours seamless and efficient.
- Users say ClockShark stands out for its GPS tracking feature, allowing managers to see where team members are clocking in and out. This functionality is particularly beneficial for businesses that require precise location tracking for job assignments, making timekeeping much less overwhelming.
- Reviewers mention that When I Work has a strong focus on small businesses, with a significant portion of its user base coming from this segment. This focus translates into features that cater specifically to the needs of smaller teams, enhancing overall satisfaction.
- According to verified reviews, ClockShark receives high marks for its quality of support, with users highlighting the responsiveness and helpfulness of the customer service team. This level of support can be crucial for businesses that rely heavily on timely assistance for their time-tracking needs.
- G2 reviewers indicate that When I Work has a higher volume of recent reviews, suggesting a more active user community. This can provide potential buyers with a wealth of up-to-date insights and experiences from current users, enhancing the decision-making process.
- Users report that while both platforms offer solid time-tracking capabilities, ClockShark's ease of completing timesheets and tracking time to specific projects or tasks is particularly praised, making it a strong contender for businesses focused on detailed project management.
Pricing
Entry-Level Pricing
ClockShark
Pro Plan Monthly
$10.00
Per Month
$10/user/mo + $60 base fee/mo (base fee includes 1 admin)
- Includes all features in the Standard plan plus:
- Advanced Job Costing Controls
- Multi-Department/Office Controls
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ClockShark
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
271
8.8
316
Ease of Use
9.3
273
8.7
320
Ease of Setup
9.2
236
8.7
182
Ease of Admin
9.2
238
8.8
168
Quality of Support
9.6
261
8.4
252
Has the product been a good partner in doing business?
9.4
233
8.7
159
Product Direction (% positive)
9.7
273
9.0
301
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
8.9
26
8.0
68
9.4
26
9.0
80
9.1
27
8.8
80
Platform Content
8.4
24
8.4
68
7.7
23
8.0
50
7.8
20
Feature Not Available
Platform Additional Functionality
7.8
24
7.6
59
9.0
25
9.0
77
7.1
18
8.0
58
8.7
25
8.6
61
8.7
22
8.2
62
Time Tracking
9.2
200
8.9
97
9.3
186
8.6
85
8.2
31
8.9
69
Client Invoicing
7.0
28
8.1
47
6.8
29
8.2
46
8.4
105
7.7
49
Mobile Time Tracking
9.4
183
9.0
89
Administration
8.9
153
8.3
65
8.8
146
8.8
83
8.4
148
8.9
91
8.8
125
8.7
63
9.0
182
8.8
84
Platform
8.8
178
8.5
68
Feature Not Available
8.2
57
Feature Not Available
8.4
59
9.0
189
8.9
91
9.1
179
8.9
84
8.3
118
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.2
35
Not enough data
7.9
51
Not enough data
8.6
76
Not enough data
8.9
78
Not enough data
8.8
77
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
Not enough data
8.4
77
Not enough data
9.2
121
Not enough data
8.9
107
Not enough data
8.9
99
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
69
Not enough data
8.7
89
Not enough data
8.7
103
Not enough data
8.3
102
Categories
Categories
Shared Categories
ClockShark and When I Work are categorized as Employee Scheduling and Time Tracking
Unique Categories
ClockShark has no unique categories
When I Work is categorized as Workforce Management and Time & Attendance
Reviews
Reviewers' Company Size
ClockShark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
60.1%
Information Technology and Services
2.3%
Real Estate
2.3%
Retail
2.0%
Electrical/Electronic Manufacturing
2.0%
Other
31.2%
Hospital & Health Care
9.5%
Retail
7.8%
Hospitality
6.1%
Food & Beverages
5.6%
Consumer Services
4.7%
Other
66.3%
Alternatives
Discussions
Is there an "archive" feature for Jobs that are completed?
5 Comments
BL
Not specifically that I am aware of. When we complete a job, I just inactivate it so that it does not show up on the employees' app on their phone as a...Read more
Can I integrate any employee docs with this app?
1 Comment
BL
To the best of my knowledge, no. With ClockShark you are usually transferring the time data to another program, such as Quickbooks, which is where your...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
JR
There is a chat feature on the app.Read more
How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?
2 Comments
LM
I agree!!!!!Read more
Airplane mode/Phone off
2 Comments
MM
Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is...Read more
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