Introducing G2.ai, the future of software buying.Try now
Compare CiviCRM and Neon CRM 
At a Glance
Market Segments
Small-Business (88.1% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
Open Source License
Starting at $99.00 Per Month
CiviCRM
Star Rating
(84)3.9 out of 5
Market Segments
Small-Business (88.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Open Source License
Learn more about CiviCRMNeon CRM
Star Rating
(372)4.3 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Neon CRM excels in user-friendliness, with many users highlighting its intuitive interface that simplifies donor management, memberships, events, and reporting all in one place. This streamlined approach has significantly improved workflow efficiency for many organizations.
- Users say that CiviCRM offers remarkable customization options, allowing organizations to tailor the software to their specific needs. Reviewers appreciate its flexibility, especially for larger databases, noting that it can handle over a million records without incurring additional costs.
- According to verified reviews, Neon CRM's automated workflows are a standout feature, enabling users to set up specific triggers for actions like sending personalized birthday emails. This level of automation helps organizations maintain engagement with their constituents effortlessly.
- Reviewers mention that while CiviCRM is powerful and open-source, its setup process can be challenging, particularly for those without technical expertise. Users have noted that the initial configuration may require more effort compared to Neon CRM's smoother onboarding experience.
- G2 reviewers highlight that Neon CRM provides strong support, with many users praising the quality of assistance they receive. In contrast, while CiviCRM has a supportive community, some users feel that the quality of support could be improved, especially for those new to the platform.
- Users appreciate that Neon CRM is continuously evolving, with a complete suite of features being developed for various needs, including events and volunteer management. This ongoing development is seen as a significant advantage over CiviCRM, which, while customizable, may not have the same breadth of integrated features.
Pricing
Entry-Level Pricing
Neon CRM
Essentials
Starting at $99.00
Per Month
All the tools you need to efficiently manage your constituent relationships so you can continue to grow.
- 360-Degree Constituent Management
- Unlimited Users
- Unlimited Forms
Free Trial
CiviCRM
No trial information availableNeon CRM
No trial information availableRatings
Meets Requirements
7.8
40
8.4
307
Ease of Use
6.8
39
7.9
309
Ease of Setup
5.9
29
7.7
229
Ease of Admin
7.1
30
8.3
240
Quality of Support
7.0
35
8.3
297
Has the product been a good partner in doing business?
7.8
29
8.7
241
Product Direction (% positive)
8.0
41
8.6
291
Features by Category
Administration
Not enough data
8.0
152
Not enough data
8.0
132
Not enough data
7.6
141
Not enough data
8.5
148
Fundraising
Not enough data
8.4
152
Not enough data
8.6
152
Not enough data
7.5
135
Not enough data
8.5
149
Not enough data
6.9
88
Not enough data
6.7
110
Marketing
Not enough data
7.5
135
Not enough data
7.0
118
Administration
Not enough data
8.3
177
Not enough data
8.5
172
Not enough data
7.9
173
Not enough data
7.3
169
Not enough data
7.7
176
Donor Management
Not enough data
7.1
141
Not enough data
7.3
130
Not enough data
7.0
137
Not enough data
8.3
170
Interoperability
Not enough data
7.8
149
Not enough data
8.3
142
Not enough data
7.7
130
Constituent Management
8.8
11
|
Verified
8.2
175
|
Verified
8.0
10
|
Verified
7.7
167
|
Verified
8.5
9
|
Verified
8.1
177
|
Verified
Marketing Automation
8.3
11
|
Verified
7.4
168
|
Verified
6.7
5
|
Verified
6.4
135
|
Verified
7.9
8
|
Verified
7.8
163
|
Verified
6.7
5
|
Verified
6.4
133
|
Verified
Workflow Automation
7.3
8
|
Verified
6.3
141
|
Verified
8.5
11
|
Verified
8.1
179
|
Verified
6.7
5
|
Verified
6.4
142
|
Verified
Reporting & Analytics
7.9
7
|
Verified
7.7
177
|
Verified
7.7
8
|
Verified
8.1
174
|
Verified
8.1
7
|
Verified
7.4
163
|
Verified
Integrations
7.0
5
|
Verified
7.2
148
|
Verified
8.3
8
|
Verified
8.2
169
|
Verified
Not enough data
6.6
142
|
Verified
Not enough data
6.0
124
Agentic AI - Nonprofit CRM
Not enough data
5.3
28
Not enough data
5.7
30
Volunteer Management
Not enough data
7.2
43
Not enough data
8.0
50
Not enough data
7.1
40
Not enough data
7.6
43
Not enough data
7.2
41
Engagement & Communication Tools
Not enough data
5.8
35
Not enough data
7.9
46
Not enough data
8.4
50
Not enough data
6.8
40
Administration
Not enough data
8.3
44
Not enough data
8.3
50
Agentic AI - Association Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CiviCRM and Neon CRM are categorized as Nonprofit CRM
Unique Categories
CiviCRM has no unique categories
Neon CRM is categorized as Admission-Based Nonprofit, Volunteer Management, Donor Management, Fundraising, and Association Management
Reviews
Reviewers' Company Size
CiviCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Neon CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
28.6%
Public Relations and Communications
6.1%
International Affairs
6.1%
Information Technology and Services
6.1%
Health, Wellness and Fitness
6.1%
Other
46.9%
Non-Profit Organization Management
54.8%
Performing Arts
3.9%
Civic & Social Organization
3.6%
Religious Institutions
3.3%
Education Management
2.5%
Other
31.9%
Alternatives
Discussions
Do any of the reviewers of CiviCRM have integration with an ERP or Accounting solution (Quickbooks, Sage, Dynamics, etc.)?
2 Comments
JM
CiviCRM comes with integration with QuickBooks via .iif (Intuit Interchange Format) files. Bookkeeping transactions can also be exported as .csv files and...Read more
Are there any courses available to help non-current-users become more familiar with the system?
1 Comment
JM
There are online classes offered through CIVICRM.orgRead more
CiviCRM has no more discussions with answers
Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?
1 Comment
AS
Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer...Read more
How do I take a screenshot of my login
1 Comment
RL
Yes, Tristan is right! You can respond to comments from within the platform.
https://slopeunblocked.coRead more
Neon CRM has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
