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Compare CisionOne and Echobox Social 
Featured Products
At a Glance
Market Segments
Small-Business (43.5% of reviews)
Small-Business (63.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,286)3.9 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneEchobox Social
Star Rating
(99)4.6 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Echobox SocialCisionOne vs Echobox Social
When assessing the two solutions, reviewers found Echobox Social easier to use, set up, and administer. Reviewers also preferred doing business with Echobox Social overall.
- Reviewers felt that Echobox Social meets the needs of their business better than CisionOne.
- When comparing quality of ongoing product support, reviewers felt that Echobox Social is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Echobox Social over CisionOne.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableEchobox Social
No pricing availableFree Trial
CisionOne
No trial information availableEchobox Social
No trial information availableRatings
Meets Requirements
7.8
1,144
9.0
70
Ease of Use
7.6
1,147
9.4
70
Ease of Setup
7.6
471
9.3
41
Ease of Admin
8.0
370
9.8
36
Quality of Support
8.0
1,022
9.5
69
Has the product been a good partner in doing business?
8.2
387
9.6
35
Product Direction (% positive)
6.9
1,122
9.3
64
Features by Category
Social Analytics
7.0(won by 0.1)
48
6.9
17
7.3(won by 0.1)
53
7.2
17
7.5
56
9.3(won by 1.8)
25
Feature Not Available
Feature Not Available
7.5(won by default)
26
Feature Not Available
5.0
5
7.5(won by 2.5)
10
4.7
5
6.8(won by 2.1)
10
Reports & Dashboards
7.0
52
8.8(won by 1.8)
20
7.5
52
8.4(won by 0.9)
22
7.4
50
8.9(won by 1.5)
22
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Management
7.5
23
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.7
22
Not enough data
7.0
20
Not enough data
7.6
21
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.7
20
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
Not enough data
9.4
41
Not enough data
8.9
40
Not enough data
Feature Not Available
Not enough data
9.2
28
Not enough data
9.6
42
Not enough data
9.6
31
Social Management
Not enough data
9.1
46
Not enough data
9.6
56
Not enough data
9.2
42
Not enough data
9.0
51
Not enough data
Feature Not Available
Not enough data
9.4
26
Not enough data
7.7
14
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
6.6
108
Not enough data
7.1
109
Not enough data
7.9
120
Not enough data
Geographic Coverage
7.4
111
Not enough data
7.9
115
Not enough data
7.2
100
Not enough data
Reporting
7.6
120
Not enough data
7.8
110
Not enough data
7.6
116
Not enough data
7.8
118
Not enough data
Agentic AI - Media Monitoring
4.9
39
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.8
39
Not enough data
Generative AI
4.9
50
Not enough data
5.0
48
Not enough data
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
317
Not enough data
7.6
244
Not enough data
7.3
212
Not enough data
Outreach
7.8
246
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
234
Not enough data
Feature Not Available
Not enough data
7.2
187
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.2
162
Not enough data
Categories
Categories
Shared Categories
CisionOne and Echobox Social are categorized as Social Media Analytics
Unique Categories
CisionOne is categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, PR Analytics, and Social Media Listening Tools
Echobox Social is categorized as Social Media Management
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Echobox Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.1%
Non-Profit Organization Management
4.4%
Higher Education
3.9%
Computer Software
2.9%
Other
42.0%
Online Media
44.3%
Newspapers
14.4%
Publishing
11.3%
Media Production
9.3%
Broadcast Media
6.2%
Other
14.4%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Can I please make a suggestion to improve user experience?
2 Comments
Official Response from Echobox Social
Hi Maribelle,
Thank you for this suggestion - we’ve passed it along to our Product team.
Should you have any other feature suggestions, we would love...Read more
How do i use it with INstagram
1 Comment
Official Response from Echobox Social
Hi Tribune Online,
You can use Echobox to post articles to your Instagram feed or to an Instagram Story, as well as to share photos to your Instagram...Read more
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