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Onclusive Reviews & Product Details

Pricing

Pricing provided by Onclusive.

Pro Media Monitoring

Starting at $4,999 Annually
5 Users

Onclusive Integrations

(3)
Verified by Onclusive

Onclusive Media

Onclusive Demo - Customizable Dashboard with Unlimited Widgets
Dashboard allows you to select the metrics, charts and widgets that are most important to you, including share of voice, Power of Voice™, PR Attribution™ for website traffic driven by coverage and actions completed by those visitors, social amplification, and more.
Onclusive Demo - Customize, Alert, Report
Onclusive allows for total customization of your dashboard and data visualization. Full-color PDF and PowerPoint reports can be formatted and exported directly from the platform for external sharing. Plus, with the ability to schedule automated rules-based alerts and email digests, you can showca...
Onclusive Demo - AI-Powered Media Database
Use Author Intelligence™ to identify influential journalists who cover the topics you care about most, and access robust profiles of more than 2 million digital authors to create pitch lists and share author notes across your team.
Onclusive Demo - Article Analytics
Review, sort, and filter yours and your competitor’s articles based on date, publication name, author, social media amplification rate, sentiment, publication reputation, geography, and language.
Onclusive Demo - Research Trends
Journalists are writing about the stories which are interesting to them or which are assigned in real-time, which can make it difficult to target the right publications and authors. Our research tool surfaces the publications and authors that write about topics and events, and reveals the article...
Onclusive Demo - Performance Measurement
Onclusive reveals how you and your competitors are performing across communications metrics including coverage volume, share of voice, social media amplification, Power of Voice™, share of amplification, potential reach, and sentiment over time.
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Onclusive Reviews (211)

Reviews

Onclusive Reviews (211)

4.3
211 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Onclusive for its comprehensive media monitoring and user-friendly interface, which simplifies tracking and reporting media coverage across various channels. The platform's ability to provide detailed insights and customizable dashboards enhances decision-making for PR professionals. However, some users note challenges with filtering irrelevant mentions, which can affect the overall experience.

Pros & Cons

Generated from real user reviews
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Paula Y.
PY
Social Media Specialist
Small-Business (50 or fewer emp.)
"Personalized Vision Care That Balances Health, Style, and Attention to Detail"
What do you like best about Onclusive?

The personalized approach: they don't just sell glasses, but start with a visual analysis to recommend what you truly need.

• Specialization in contact lenses, which often requires professional fitting and follow-up.

• The combination of health and style: they address both the clinical aspect (vision) and the aesthetics of the frames, making for a more complete experience.

• The personal touch of a local optician, which usually means more attention to detail than in large chains. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Fewer budget-friendly options: Because they focus on quality and personalized advice, they may not offer as many low-cost choices as larger chains.

• Reliance on in-store service: Much of their appeal lies in the personalized attention they provide, making them less practical if you're looking for a quick online purchase without going through the checkout process.

• More limited availability: As they are not large chains, they don't always have as many locations or extended opening hours. Review collected by and hosted on G2.com.

SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Comprehensive PR Insights with Global Reach and Custom Dashboards"
What do you like best about Onclusive?

Onclusive provides solid and comprehensive PR impact measurement, something that shares metrics for trends, ensures sentiment analysis is done and PR attribution

Onclusive provides a robust view of reputation and visibility of our company in multiple media coverage

The insights collected from Onclusive are AI supported, with a framework that offers a solid summary on trends and alerts

The dashboard for Onclusive is custom made with a brand image and it shares accurate media coverage reports

The software has versatile global reach, something that ensures multilingual support Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Onclusive offers an overwhelming learning curve that demands a team of professionals who have PR skills

The app is premium priced and only large companies that can afford it Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

Thank you Samantha, for this thoughtful review! We're thrilled to hear that Onclusive is delivering comprehensive PR insights for your team, and that our AI-powered analytics, custom dashboards, and multilingual support are making a real impact on how you track reputation and media coverage.

We appreciate your candid feedback about the learning curve. We're continuously working to enhance our onboarding experience and provide better resources to help teams get up to speed. If you'd ever like additional training or support, your Customer Success Manager is always here to help.

Thank you for being a valued client and for sharing your experience with the G2 community!

Kevin J.
KJ
Small-Business (50 or fewer emp.)
"Streamlines Press Workload with Ease"
What do you like best about Onclusive?

I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It's effective in helping us track and respond to queries from journalists in the UK efficiently, and it manages our workload well by giving oversight of what everyone is working on. It also helps join up information in terms of visibility and allows us to work out responses for multiple queries from journalists on the same topics, which is very helpful for handling press related tasks. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

There are some parts where you have to click too much, like when you edit a response or trying to put a response in. It's just a bit clunky. That's a very niche issue. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business (50 or fewer emp.)
"Intuitive Dashboards, Lack in Data Capture"
What do you like best about Onclusive?

I like Onclusive because it allows me to monitor the conversation on social media about the movies I release as a producer. It makes it easy for me to group all mentions with certain words from all social networks into a single platform. What I value most are its dashboards, as they are very visually intuitive. They allow me to have everything I need to know about the performance of a movie I just released on social media on a single page, such as its sentiment, number of mentions, demographic data about who is commenting, and most used hashtags. Additionally, the initial setup was very easy, thanks to the training provided by the team. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Sometimes it does not capture comments from some social networks like Instagram or YouTube, and it also does not allow counting views. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Small-Business (50 or fewer emp.)
"A good listening tool with interesting views"
What do you like best about Onclusive?

I think it is a good general listening tool if you have clear concepts to monitor. It has interesting view options that can be useful. The support has also been very helpful in setting up the tool and when we have had questions. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Sentiment is not always well categorized (which is normal), but if you have a large number of mentions, there is a lot of manual work in this regard. Also, note that it doesn't always capture comments well or in the same way across all platforms; for example, on Instagram, it is not very accurate in monitoring comments. It would also be interesting to be able to include view analytics, which at this moment would not be available. Review collected by and hosted on G2.com.

Victoria L.
VL
Head of Partnerships, Cross Government Strategic Communications
"Highly Efficient for GDPR-Compliant Contact Management"
What do you like best about Onclusive?

I use Onclusive to record contacts, create distribution lists, and share information. It allows me to organize contacts in a GDPR-compliant and shareable way with my teams and helps me monitor engagement with my contacts. I like that it lets me effectively get our messaging out safely to my partners and trusted voices without encountering firewall issues that other sharing solutions face. I appreciate the analytics that let me tailor information to my contacts' interests and see who opened or shared my messages. The initial setup was very easy, and the personalized training by the team was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

I would love more opportunities to format the press releases - the functionality is basic and often the font and line spacing can be inconsistent. This does negatively affect the look of the release, which could pose reputational risk. Additional font choices, colors and other word processing features would be ideal. Review collected by and hosted on G2.com.

Mareth B.
MB
Senior Media and Communications Officer
"Intuitive PR Solution with Minor Monitoring Gaps"
What do you like best about Onclusive?

I find Onclusive to be quite intuitive to use and it has a good layout. The search feature for finding journalists is pretty comprehensive. It also makes it a lot easier to find contacts and send out press releases. I think the ability to set up saved 'groups' is very helpful. Being able to see who has opened your press release in real-time is also really helpful. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manually save our coverage as it doesn't seem to automatically pick that up as well as other platforms. But I could just be using it wrong and haven't set something up correctly. Review collected by and hosted on G2.com.

Sonia S.
SS
Senior Communication Officer - International
"Streamlined Journalist Query Tracking with Onclusive"
What do you like best about Onclusive?

I like that Onclusive gives journalists their little picture and profiles, making it easier to remember who they are, and this translates into real life. It's clear and efficient for sending out press releases, which is much better than manually doing it over email as I used to. I appreciate the shared central database for journalist contacts and details, allowing the whole team to access them. It's also like a mini project management software where we can keep track of queries coming in across the whole team and get a sense of what everyone is working on. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

The process of adding in our response via the Notes functions and closing a journalist query is not very smooth and often involves clicking multiple times with the sidebar coming in and out. The menu bar could also be clearer - I still get confused about where to find what I want. Review collected by and hosted on G2.com.

Sergio N.
SN
Media Planning Officer
Enterprise (> 1000 emp.)
"Essential Tool with Quick Setup but Needs Better File Support"
What do you like best about Onclusive?

I like how easy it is for setting up press releases, it takes less than 5 minutes for most. The sections work really well for our press releases. We literally need it to get our press releases out, so it's essential for us. The initial setup was extremely easy as most contacts were in. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

I think you should accept different photo formats and videos take too long to upload. I think the servers might need an upgrade as multiple files get stuck and photos can only be in jpeg, sometimes it takes me long to convert them to a suitable format. Review collected by and hosted on G2.com.

Lisandro M.
LM
"Great Analytics, Needs Social Media Enhancements"
What do you like best about Onclusive?

I like that the information and graphics on Onclusive are very clear, allowing us to get insights clearly and concisely. The initial setup was also very easy, and we could use the platform from day one with the basic options, gradually gaining experience for full use. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

I think Onclusive could improve on getting better results on Instagram, especially in comments like it does on Facebook. I also feel the Facebook open search could be enhanced beyond personal and public pages and comments. TikTok search sometimes doesn’t cover all the defined hashtags, and I wish Instagram comments from open accounts were more effectively captured. This would help compare with the Facebook audience better as there are very different types of users. Review collected by and hosted on G2.com.

Response from Narjiss Zemmari of Onclusive

Thank you so much for taking the time to share your feedback! We're glad our clear insights and easy setup have helped your team get started quickly. That's exactly the experience we aim to deliver.

We also appreciate your comments regarding Instagram, TikTok, and Facebook search capabilities. Understanding how our users experience these features across different platforms is something we genuinely care about, and feedback like yours helps us stay closely connected to what matters most to the people using our products.

Thanks again for choosing Onclusive. We look forward to continuing to support you!

Pricing Options

Pricing provided by Onclusive.

Pro Media Monitoring

Starting at $4,999 Annually
5 Users

Enterprise PR Analytics

Custom Pricing
Unlimited Users
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Onclusive Features
Media Database
Impact Measurement
Keyword Targeting
Custom Feeds and Alerts
Team Collaboration
Broadcast Media
Print Media
Online Media
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Onclusive