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Onclusive Reviews & Product Details

Pricing

Pricing provided by Onclusive.

Pro Media Monitoring

Starting at $4,999 Annually
5 Users

Onclusive Integrations

(3)
Verified by Onclusive

Onclusive Media

Onclusive Demo - Customizable Dashboard with Unlimited Widgets
Dashboard allows you to select the metrics, charts and widgets that are most important to you, including share of voice, Power of Voice™, PR Attribution™ for website traffic driven by coverage and actions completed by those visitors, social amplification, and more.
Onclusive Demo - Customize, Alert, Report
Onclusive allows for total customization of your dashboard and data visualization. Full-color PDF and PowerPoint reports can be formatted and exported directly from the platform for external sharing. Plus, with the ability to schedule automated rules-based alerts and email digests, you can showca...
Onclusive Demo - AI-Powered Media Database
Use Author Intelligence™ to identify influential journalists who cover the topics you care about most, and access robust profiles of more than 2 million digital authors to create pitch lists and share author notes across your team.
Onclusive Demo - Article Analytics
Review, sort, and filter yours and your competitor’s articles based on date, publication name, author, social media amplification rate, sentiment, publication reputation, geography, and language.
Onclusive Demo - Research Trends
Journalists are writing about the stories which are interesting to them or which are assigned in real-time, which can make it difficult to target the right publications and authors. Our research tool surfaces the publications and authors that write about topics and events, and reveals the article...
Onclusive Demo - Performance Measurement
Onclusive reveals how you and your competitors are performing across communications metrics including coverage volume, share of voice, social media amplification, Power of Voice™, share of amplification, potential reach, and sentiment over time.
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Onclusive Reviews (188)

Reviews

Onclusive Reviews (188)

4.3
188 reviews

Pros & Cons

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SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Comprehensive PR Insights with Global Reach and Custom Dashboards"
What do you like best about Onclusive?

Onclusive provides solid and comprehensive PR impact measurement, something that shares metrics for trends, ensures sentiment analysis is done and PR attribution

Onclusive provides a robust view of reputation and visibility of our company in multiple media coverage

The insights collected from Onclusive are AI supported, with a framework that offers a solid summary on trends and alerts

The dashboard for Onclusive is custom made with a brand image and it shares accurate media coverage reports

The software has versatile global reach, something that ensures multilingual support Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Onclusive offers an overwhelming learning curve that demands a team of professionals who have PR skills

The app is premium priced and only large companies that can afford it Review collected by and hosted on G2.com.

SC
Digital Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Exceptional Media Monitoring and Insightful Reporting with Onclusive"
What do you like best about Onclusive?

Onclusive demonstrates remarkable and reliable media monitoring, where it offers focused sentiment analysis and the impacts the PR has in the markets

The insights from Onclusive are AI supported, where it detects the trends and coverage patterns through the PR processes

Onclusive provides the strongest reporting capabilities from the website traffic and the conversion rates from the engagement made

The software collects the information of journalists, and this guides companies on the right people to pitch

The coverage capabilities from Onclusive is global and this establishes an easy monitoring plan Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Onclusive is not ideal for small companies and the price is rated premium compared with other competing programs

The sentimental analysis often is inaccurate where the coverage may be biased Review collected by and hosted on G2.com.

GC
IT Manager
Financial Services
Small-Business (50 or fewer emp.)
"Comprehensive PR Analytics with Customizable Reports and Stellar Support"
What do you like best about Onclusive?

Onclusive is a robust and detailed approach that facilitates the advanced PR evaluation and measurement, something that involves media analytics

The software has a wide media coverage, and this monitors all the digital broadcasting processes in a comprehensive manner

The reports are customizable and this gives a dashboard visibility that demonstrates the PR impact in the market

Onclusive has determined sentimental analysis and this involves capturing the brand perception with audiences or markets

The app has developed proper implementation help or assistance, more so with the beginners Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Onclusive is recorded as a premium an expensive solution, and this affects many companies

The app has filtering issues and this leads to irrelevant mentions during the analysis Review collected by and hosted on G2.com.

JM
Systems Manager
Design
Small-Business (50 or fewer emp.)
"Powerful PR Analytics with AI, But Usability and Local Coverage Need Improvement"
What do you like best about Onclusive?

Onclusive is a remarkable approach that involves advanced PR analytics to websites, media coverage and other print media.

The program understands the power of voice, where it captures sentiments, authority, relevance and amplification to understand the impacts it brings to the audience

Onclusive goes far beyond media coverage, by tracking content across different channels like broadcasters, social media, prints and this happens in different languages

The platform demonstrates brilliant leadership, by connecting all the mentions from different media outlets to conversions and traffic

The program rolled out AI integration, giving a predictable analysis after a span monitoring Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Onclusive has a challenging usability, where clunky controls and interface are both experienced

Despite the high coverage on social networks, it fails to capture most of local broadcasts Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

We appreciate your review! It's great to hear our advanced PR analytics, AI integration, and Power of Voice framework are helping you measure media impact on revenue and track content across channels in multiple languages. We've noted your feedback about the interface and local broadcast coverage — both are priority areas we're actively working to enhance. Thanks for your partnership!

IE
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Comprehensive Media Coverage and Planning, But High Costs and Filtering Issues"
What do you like best about Onclusive?

Onclusive helps us link between PR and media, something that facilitates us getting the traffic we want with customers and business audiences

The program has a brilliant and detailed media channel coverage across all spaces, including social networks, digital prints, broadcasts, among others

The software has conventional forward planning capabilities that includes AP Planner and this assists us in handling new hooks and upcoming events

Onclusive helps in managing our reputations, where it brings high business intelligence and ensures all operations are handled properly Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

Onclusive focuses on a broader functionality, and this results to extreme costs in maintaining the app

The program has filtering challenges, which includes even irrelevant mentions that affects the precision of this app Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

Thank you Ifeoma for this detailed review and for taking the time to share both the strengths and areas for improvement in your Onclusive experience. We're delighted that our platform is helping you drive PR attribution, revenue growth, and maintain strong audience engagement across multiple channels.

We genuinely appreciate your feedback on filtering accuracy and costs. Improving the precision of our filtering to reduce irrelevant mentions is a priority for our product team, and insights like yours help guide our development roadmap. We're also mindful of delivering value that justifies your investment in our comprehensive platform capabilities.

Your success with reputation management, event planning, and cross-channel media tracking is exactly what we aim to enable. We value your partnership and welcome any opportunity to discuss how we can further enhance your experience.

Jonathan B.
JB
Head of Communications and Engagement
Enterprise (> 1000 emp.)
"Great system for sending out press releases and connecting with journalists."
What do you like best about Onclusive?

I like the interface. It is very easy to use and to know where to place the elements of your press release and the guidance it gives you in pulling together the best release possible. It is easy to add the correct images, other information relevant to your story.

The network of journalists is fairly extensive, and it is easy to select journalists by location or trade, meaning that you send this to a wide array of contacts, giving you the best chance of getting good coverage.

It was easy to sign up for my account and implement this as part of my working routine. I use the system on a regular basis and it was easy to integrate this as part of a wider team, who also use this daily as part of the press service. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

I found the customer support function difficult to use at times. There is a popup on the site that isn't always the easiest to find, and from there the options are limited, which meant I resorted to putting out messages on social media in the hopes that someone would pick them up. Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

Thanks for sharing your review. We’re glad to hear you find the updated interface easy to use and that having everything in one place helps you access and organize your coverage more efficiently. We appreciate your feedback about search results and clip delivery times — our team is continuously refining both to make results more precise and alerts even more timely.

DK
Communications Coordinator
Small-Business (50 or fewer emp.)
"Works as described and comprehensive"
What do you like best about Onclusive?

Setting up tracking searches works well, and it's good about catching things on TV and radio which can be tricky. I enjoy the ability to go before and after the initial snippet from the media mentions, and being able to save a radio clip directly in the tool is nice for those shows that don't upload their episodes online. I have it update me daily, but it's also nice that it won't email me on weekends. The staff has been nothing but helpful and frequently reaching out, and really helped me move from our previous platform to Critical Mention. I also am a big fan of the database of media contacts, it has been very useful in updating our records to reach out for PR related send outs. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

There are a few sites that were not getting picked up that I was aware of based on my own manual searches, and I had to go back and forth with support a few times before I was regularly getting them (even now it's still a bit hit or miss). Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

Thanks for your review, Donald. We're happy to hear that you find Onclusive's broadcast and radio clip features so useful - it's a key part of our promise to deliver comprehensive coverage. We've noted your feedback on missing sites and are committed to improving our online news and media monitoring capabilities to ensure you're always getting all the earned media you need. It's great to hear that our customer support team has been so helpful in your transition and that our media contacts database is proving its value.

MT
Media Relations Representative
Mid-Market (51-1000 emp.)
"Improved the quality of my monthly reports to leadership"
What do you like best about Onclusive?

What I like most about Onclusive is how much easier it makes tracking and reporting earned media coverage. Before using the platform, I relied on Google Alerts, which often missed mentions or lacked detail. Onclusive allows me to monitor media coverage more accurately and consistently, which has significantly improved the quality of my monthly reports to leadership. I am able to show the audience reach and dollar value of our messaging, which not only demonstrates the impact of our marketing efforts but also reinforces the value of my role. Leadership has even started sharing these insights with sponsors and board members, which has helped elevate the visibility of our work. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

One downside to Onclusive is that it doesn’t track radio mentions as I initially expected.** This has made it difficult to provide a fully accurate report of our monthly earned media to leadership, especially since we have several PSAs running on local radio stations. Including more radio tracking would be helpful. Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

Thanks for your review, Michelle. We’re thrilled to hear that Onclusive's made tracking and reporting your earned media coverage so much easier, and that our audience reach and earned media value metrics have helped you showcase the impact of your marketing efforts to leadership. It’s wonderful to know these insights are also helping raise the visibility of your team’s work with sponsors and board members. We appreciate your feedback about radio tracking; expanding our local station coverage is an ongoing priority as we continue to enhance our comprehensive media monitoring capabilities.

Ashley H.
AH
Senior Advisor
Small-Business (50 or fewer emp.)
"Highly recommend switching after using competitor products"
What do you like best about Onclusive?

As press lead at my organization, I switched us to Onclusive (Critical Mention) from a well-known competitor platform that we had been using for years. I was impressed by the modern and user-friendly back end, as well as the robust customer service and customization features without it being too complicated.

As we were going through the demo, I was sold just based on seeing how this platform pulled in podcast data that hadn't been available on the platform I was using. Overall, the transition went smoothly and was low-lift on our part thanks to Caitlin Thurnauer's great customer support.

Since switching a year ago, it has been easy to onboard other staff so that they can use the search and monitoring functions to support their research work. This means that instead of just our media professionals using the platform, we've been able to expand our usage. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

I have found the addition of new media contacts via the search function to be an occasional challenge. For example, if I am searching for reporters writing about a current event, I will see hundreds of results for news articles, but it will only pull five media contacts. Both the media tracking and reporter databases are robust, it just seems like it is the overlap in this one feature can yield mixed results. Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

Thanks for your review, Ashley. We’re so glad your switch to Onclusive went smoothly and that you’ve found the platform’s interface, podcast tracking, and outreach tools so helpful. It’s great to hear your wider team is now using it to support their monitoring and research, too. We appreciate your feedback on the media contacts database and are continuing to refine this feature to deliver more relevant results.

Christopher G.
CG
Social Media and Digital Communications Manager
Enterprise (> 1000 emp.)
"Helpful media monitoring with good support, but clunky interface and limited social media features"
What do you like best about Onclusive?

Onclusive's Critical Mention is helpful for daily media monitoring, providing useful reminders and alerts about press mentions and keywords. It reliably tracks coverage across traditional media channels, which made it easy to stay informed about relevant topics. Customer support was responsive and helpful whenever we needed to update billing or had questions about queries, which made resolving issues smooth. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

The interface feels clunky and outdated, making it harder to navigate than other tools. Social media monitoring is very limited, for example, I had to log into Facebook each time to access posts, and it doesn’t integrate smoothly with other platforms. Searching often had to be done manually, and despite the high price, it didn’t deliver as many features as expected. Ease of integration with other systems was also limited, and the number of features felt constrained compared to competitors. Review collected by and hosted on G2.com.

Response from Yuriana Coss of Onclusive

Thanks for sharing your feedback, Christopher. We’re glad to hear Onclusive has been helpful for your daily media monitoring and that our support team has been responsive. We understand your concerns about the interface and social media monitoring features — improving usability and expanding our integrations are key priorities for our product team. We appreciate your input as we continue working to deliver a smoother, more connected experience across all media channels.

Pricing Options

Pricing provided by Onclusive.

Pro Media Monitoring

Starting at $4,999 Annually
5 Users

Enterprise PR Analytics

Custom Pricing
Unlimited Users
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Onclusive Features
Media Database
Impact Measurement
Keyword Targeting
Custom Feeds and Alerts
Team Collaboration
Broadcast Media
Print Media
Online Media
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Onclusive