Onclusive Reviews & Product Details

With the use of Onclusive am able to position my organization on the social media network and create a a good PR. Am able to track the mentions, analyze the media data, and measure impact across the platform. This has happens due to the flexibility, seamless integration and the ease of use. With the dashboard, you are able to monitor the hashtags, post and tags for better analytics. Review collected by and hosted on G2.com.

I find the platform to be expensive and attracts a lot of irrelevant data. Filtering the data requires human intervention which is time consuming and prone to errors. Review collected by and hosted on G2.com.

The personalized approach: they don't just sell glasses, but start with a visual analysis to recommend what you truly need.

• Specialization in contact lenses, which often requires professional fitting and follow-up.

• The combination of health and style: they address both the clinical aspect (vision) and the aesthetics of the frames, making for a more complete experience.

• The personal touch of a local optician, which usually means more attention to detail than in large chains. Review collected by and hosted on G2.com.

Fewer budget-friendly options: Because they focus on quality and personalized advice, they may not offer as many low-cost choices as larger chains.

• Reliance on in-store service: Much of their appeal lies in the personalized attention they provide, making them less practical if you're looking for a quick online purchase without going through the checkout process.

• More limited availability: As they are not large chains, they don't always have as many locations or extended opening hours. Review collected by and hosted on G2.com.

I appreciate the media monitoring feature over paywalls, which allows me to access necessary content smoothly. I also enjoy the use of a user-friendly dashboard that helps me quickly find the information I need and tag data entries. Review collected by and hosted on G2.com.

There are separate platforms for the different services, like Reputation for media monitoring and PR manager for media contacting. This is not efficient as it takes more time and we can't synergise the data (from press releases sent to the media coverage for instance). They should all be on one platform. The setup was a little bit complicated because the dashboard has too many features (topics, themes, subjects, values...), more than we use, and they have an overlap. The user guide doesn't describe these functionalities, so one has to contact support services each time for simple questions. Mostly, the issue is that we cannot change anything about our profile or dashboard. Even creating a template means we have to use support services. This takes time (probably money) and is really useless. Users should be able to perform operational changess on their profiles Review collected by and hosted on G2.com.

Onclusive provides solid and comprehensive PR impact measurement, something that shares metrics for trends, ensures sentiment analysis is done and PR attribution

Onclusive provides a robust view of reputation and visibility of our company in multiple media coverage

The insights collected from Onclusive are AI supported, with a framework that offers a solid summary on trends and alerts

The dashboard for Onclusive is custom made with a brand image and it shares accurate media coverage reports

The software has versatile global reach, something that ensures multilingual support Review collected by and hosted on G2.com.

Onclusive offers an overwhelming learning curve that demands a team of professionals who have PR skills

The app is premium priced and only large companies that can afford it Review collected by and hosted on G2.com.

I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It's effective in helping us track and respond to queries from journalists in the UK efficiently, and it manages our workload well by giving oversight of what everyone is working on. It also helps join up information in terms of visibility and allows us to work out responses for multiple queries from journalists on the same topics, which is very helpful for handling press related tasks. Review collected by and hosted on G2.com.

There are some parts where you have to click too much, like when you edit a response or trying to put a response in. It's just a bit clunky. That's a very niche issue. Review collected by and hosted on G2.com.

I like Onclusive because it allows me to monitor the conversation on social media about the movies I release as a producer. It makes it easy for me to group all mentions with certain words from all social networks into a single platform. What I value most are its dashboards, as they are very visually intuitive. They allow me to have everything I need to know about the performance of a movie I just released on social media on a single page, such as its sentiment, number of mentions, demographic data about who is commenting, and most used hashtags. Additionally, the initial setup was very easy, thanks to the training provided by the team. Review collected by and hosted on G2.com.

Sometimes it does not capture comments from some social networks like Instagram or YouTube, and it also does not allow counting views. Review collected by and hosted on G2.com.

I think it is a good general listening tool if you have clear concepts to monitor. It has interesting view options that can be useful. The support has also been very helpful in setting up the tool and when we have had questions. Review collected by and hosted on G2.com.

Sentiment is not always well categorized (which is normal), but if you have a large number of mentions, there is a lot of manual work in this regard. Also, note that it doesn't always capture comments well or in the same way across all platforms; for example, on Instagram, it is not very accurate in monitoring comments. It would also be interesting to be able to include view analytics, which at this moment would not be available. Review collected by and hosted on G2.com.

I use Onclusive to record contacts, create distribution lists, and share information. It allows me to organize contacts in a GDPR-compliant and shareable way with my teams and helps me monitor engagement with my contacts. I like that it lets me effectively get our messaging out safely to my partners and trusted voices without encountering firewall issues that other sharing solutions face. I appreciate the analytics that let me tailor information to my contacts' interests and see who opened or shared my messages. The initial setup was very easy, and the personalized training by the team was very helpful. Review collected by and hosted on G2.com.

I would love more opportunities to format the press releases - the functionality is basic and often the font and line spacing can be inconsistent. This does negatively affect the look of the release, which could pose reputational risk. Additional font choices, colors and other word processing features would be ideal. Review collected by and hosted on G2.com.

I find Onclusive to be quite intuitive to use and it has a good layout. The search feature for finding journalists is pretty comprehensive. It also makes it a lot easier to find contacts and send out press releases. I think the ability to set up saved 'groups' is very helpful. Being able to see who has opened your press release in real-time is also really helpful. Review collected by and hosted on G2.com.

My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manually save our coverage as it doesn't seem to automatically pick that up as well as other platforms. But I could just be using it wrong and haven't set something up correctly. Review collected by and hosted on G2.com.

I like that Onclusive gives journalists their little picture and profiles, making it easier to remember who they are, and this translates into real life. It's clear and efficient for sending out press releases, which is much better than manually doing it over email as I used to. I appreciate the shared central database for journalist contacts and details, allowing the whole team to access them. It's also like a mini project management software where we can keep track of queries coming in across the whole team and get a sense of what everyone is working on. Review collected by and hosted on G2.com.

The process of adding in our response via the Notes functions and closing a journalist query is not very smooth and often involves clicking multiple times with the sidebar coming in and out. The menu bar could also be clearer - I still get confused about where to find what I want. Review collected by and hosted on G2.com.