Compare CisionOne and Meltwater 
At a Glance
Market Segments
Small-Business (43.5% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,289)3.9 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneMeltwater
Star Rating
(2,506)4.1 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in providing a comprehensive and user-friendly experience, particularly with its Share of Voice analytics, which users find invaluable for generating clear, executive-ready reports. This feature, along with consistent customer support, enhances the overall satisfaction of Meltwater users.
- Users say that CisionOne offers a centralized dashboard that simplifies media monitoring and outreach, making it easier to manage tasks. The real-time alerts and strong filtering tools are frequently highlighted as beneficial for quickly focusing on relevant coverage.
- Reviewers mention that Meltwater's automation capabilities significantly reduce manual work, allowing users to track and monitor mentions across various platforms seamlessly. This automation is a standout feature that many users appreciate for its efficiency.
- According to verified reviews, CisionOne's dashboards are praised for their organization and cleanliness, with users finding the customization options for alerts and features particularly helpful in tailoring the tool to their specific needs.
- G2 reviewers highlight that while both platforms have strong support, Meltwater's team is noted for being particularly responsive and open to feedback, which contributes to ongoing product improvements and user satisfaction.
- Users report that CisionOne, while effective, sometimes faces challenges in matching specific workflow needs, with some reviewers noting configuration difficulties. This contrasts with Meltwater's more intuitive setup, which many find easier to navigate.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableMeltwater
No pricing availableFree Trial
CisionOne
No trial information availableMeltwater
No trial information availableRatings
Meets Requirements
7.8
1,147
7.9
2,143
Ease of Use
7.6
1,150
7.8
2,177
Ease of Setup
7.6
474
7.8
1,155
Ease of Admin
8.0
372
8.1
930
Quality of Support
8.0
1,025
8.6
2,068
Has the product been a good partner in doing business?
8.2
389
8.4
936
Product Direction (% positive)
6.9
1,125
8.0
2,126
Features by Category
Social Analytics
7.0
48
7.8(won by 0.8)
525
7.3
53
7.7(won by 0.4)
513
7.5
56
8.0(won by 0.5)
518
Feature Not Available
6.8(won by default)
376
7.5(won by default)
26
Feature Not Available
5.0
5
7.5(won by 2.5)
394
4.7
5
7.1(won by 2.4)
425
Reports & Dashboards
7.0
52
7.7(won by 0.7)
544
7.5
52
8.0(won by 0.5)
565
7.4
50
7.9(won by 0.5)
481
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Contact Management
7.5
23
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.7
22
Not enough data
7.0
20
Not enough data
7.6
21
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.7
20
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
Not enough data
8.1
238
Not enough data
7.4
211
Not enough data
7.3
202
Not enough data
7.5
203
Not enough data
8.0
228
Not enough data
7.6
212
Social Management
Not enough data
8.3
280
Not enough data
7.8
267
Not enough data
7.4
237
Not enough data
7.9
275
Not enough data
6.5
208
Not enough data
7.1
208
Not enough data
7.3
100
Agentic AI - Social Media Management
Not enough data
5.8
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
23
Media Channels
6.6
108
7.3
636
7.1
109
7.2
658
7.9
120
8.5
733
Geographic Coverage
7.4
111
7.8
704
7.9
116
8.2
713
7.2
100
7.6
637
Reporting
7.6
121
8.2
709
7.9
111
8.1
697
7.6
117
7.8
692
7.8
119
7.9
716
Agentic AI - Media Monitoring
4.9
39
6.3
83
4.7
38
6.3
81
4.8
38
6.2
80
4.8
38
6.3
81
4.8
39
Feature Not Available
Generative AI
4.9
50
6.5
288
5.0
48
6.6
283
Audiences
Not enough data
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Data Analysis
Not enough data
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Agentic AI - Audience Intelligence Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring & Listening
7.0
63
8.1
803
6.7
52
7.3
704
6.8
10
8.2
517
8.2
10
8.3
522
6.3
10
7.8
488
6.0
10
7.8
477
Agentic AI - Social Media Listening Tools
Not enough data
6.5
83
Not enough data
6.4
84
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Management & Analysis
5.9
59
6.9
779
6.5
63
7.9
788
7.3
10
8.0
481
6.8
10
7.8
464
Influencer Marketing
Not enough data
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Agentic AI - Influencer Marketing Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Generative AI
4.7
25
6.6
155
4.7
25
6.7
152
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
317
7.9
483
7.6
244
7.9
413
7.3
212
8.0
388
Outreach
7.8
246
8.1
428
7.1
154
7.5
146
6.4
140
7.7
349
Reporting
7.5
234
8.5
477
Feature Not Available
8.3
361
7.2
187
8.1
409
Agentic AI - Media and Influencer Targeting
4.2
10
5.8
20
4.8
10
6.0
19
4.5
10
6.0
19
5.0
10
6.0
19
4.3
9
6.0
19
User Rights/Roles
Feature Not Available
7.7
305
7.2
162
8.0
326
Categories
Categories
Shared Categories
CisionOne and Meltwater are categorized as Media Monitoring, Media and Influencer Targeting, PR Analytics, Social Media Analytics, and Social Media Listening Tools
Unique Categories
CisionOne is categorized as PR CRM
Meltwater is categorized as Audience Intelligence Platforms, Social Media Suites, Social Media Management, Answer Engine Optimization (AEO), and Influencer Marketing Platforms
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.6%
Marketing and Advertising
10.0%
Non-Profit Organization Management
4.4%
Higher Education
3.9%
Computer Software
2.9%
Other
42.1%
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.4%
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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