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Compare Chorus by ZoomInfo and Invoca 
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Small-Business (38.7% of reviews)
Entry-Level Pricing
Contact Us 1 Seats
No pricing available
Chorus by ZoomInfo
Star Rating
(2,987)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoInvoca
Star Rating
(960)4.5 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InvocaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chorus by ZoomInfo excels in providing actionable insights and coaching, which helps users refine their sales skills. Many users appreciate its ability to focus on buying signals, making it easier to manage client relationships effectively.
- Users say Invoca stands out for its seamless integration of call attribution and conversation intelligence, offering marketing and sales teams valuable visibility into call dynamics. Reviewers highlight how it helps track calls from various marketing channels, optimizing spending based on data-driven insights.
- Reviewers mention that while both products have similar star ratings, Chorus by ZoomInfo benefits from a larger user base, with nearly 3,000 reviews compared to Invoca's 920. This suggests a broader consensus on its effectiveness and reliability in the market.
- According to verified reviews, users find Chorus by ZoomInfo's call review features particularly useful, allowing them to revisit recordings and transcripts easily. The ability to share snippets internally or with clients enhances collaboration and feedback processes.
- G2 reviewers highlight Invoca's strong support quality, with users praising the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely assistance to resolve issues and optimize their use of the software.
- Users report that while both platforms offer good ease of use, Chorus by ZoomInfo edges out slightly with a more intuitive interface, making it easier for teams to adopt and integrate into their daily workflows without extensive training.
Pricing
Entry-Level Pricing
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Invoca
No pricing availableFree Trial
Chorus by ZoomInfo
No trial information availableInvoca
Free Trial is available
Ratings
Meets Requirements
9.0
2,417
8.8
814
Ease of Use
8.9
2,415
8.4
815
Ease of Setup
8.7
250
8.0
551
Ease of Admin
8.6
222
8.3
536
Quality of Support
8.9
1,663
9.1
802
Has the product been a good partner in doing business?
9.0
217
9.2
540
Product Direction (% positive)
8.3
2,301
8.8
800
Features by Category
Call Analytics
9.3
1667
|
Verified
9.1
93
8.1
1443
|
Verified
8.5
78
8.3
1577
|
Verified
8.6
89
8.0
912
|
Verified
8.3
75
Agent Performance Management
8.4
969
|
Verified
8.4
70
7.7
1478
|
Verified
8.0
79
8.2
1312
|
Verified
8.3
70
Generative AI
8.7
65
8.2
22
Agentic AI - Conversation Intelligence
7.1
8
6.8
12
7.2
10
6.5
12
7.6
9
7.7
11
8.1
8
7.6
11
7.7
8
7.1
11
7.8
9
6.8
11
7.1
8
7.4
11
Quality Assurance
Not enough data
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Engagement
Not enough data
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Performance
Not enough data
8.9
42
Not enough data
9.1
41
Generative AI
Not enough data
8.2
18
Not enough data
8.6
18
Attribution Modeling
Not enough data
8.9
33
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.1
34
Agentic AI - Attribution
Not enough data
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Marketing
Not enough data
8.9
25
Not enough data
9.2
26
Not enough data
9.1
35
Not enough data
8.9
36
Reporting
Not enough data
8.7
38
Not enough data
8.3
36
Not enough data
8.2
38
Generative AI
Not enough data
8.5
8
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.1
70
Not enough data
Personalization
8.1
67
Not enough data
7.6
65
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.8
62
|
Verified
Not enough data
Administrative
8.7
71
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
113
Not enough data
9.0
143
Not enough data
8.6
109
Not enough data
8.7
135
Not enough data
8.5
119
Not enough data
Predictive Analytics
8.1
109
Not enough data
8.3
115
Not enough data
8.3
115
Not enough data
8.2
106
Not enough data
Sales Management
7.9
111
Not enough data
8.2
109
Not enough data
8.6
118
Not enough data
8.7
151
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.7
1137
|
Verified
Not enough data
8.7
1123
|
Verified
Not enough data
8.4
900
|
Verified
Not enough data
9.1
1268
|
Verified
Not enough data
Feedback
9.0
1246
|
Verified
Not enough data
8.6
933
|
Verified
Not enough data
8.6
901
|
Verified
Not enough data
8.4
788
|
Verified
Not enough data
8.6
879
|
Verified
Not enough data
8.7
927
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
30
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
8.8
302
Not enough data
9.2
328
Not enough data
8.5
200
Tracking
Not enough data
8.7
309
Not enough data
8.9
318
Not enough data
8.7
278
Analytics
Not enough data
9.0
338
Not enough data
9.2
314
Not enough data
8.6
316
Not enough data
8.6
156
Call Routing
Not enough data
8.7
253
Not enough data
8.7
195
Not enough data
8.3
163
Administration
Not enough data
8.5
137
Not enough data
9.1
164
Not enough data
9.2
190
Agentic AI - Inbound Call Tracking
Not enough data
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Marketing Operations
Not enough data
8.4
49
Not enough data
9.1
57
Not enough data
8.8
51
Not enough data
9.1
58
Not enough data
8.1
47
Not enough data
7.8
45
Campaign Activity
Not enough data
8.8
59
Not enough data
8.7
63
Not enough data
8.4
52
Not enough data
8.7
56
Not enough data
8.8
51
Not enough data
7.9
49
Agentic AI - Marketing Analytics
Not enough data
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Invoca are categorized as Conversation Intelligence
Unique Categories
Chorus by ZoomInfo is categorized as Sales Coaching, Sales Analytics, and Sales Performance Management
Invoca is categorized as Inbound Call Tracking, Marketing Analytics, Attribution, Speech Analytics, and Contact Center Quality Assurance
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.1%
Marketing and Advertising
27.0%
Hospital & Health Care
8.9%
Financial Services
5.7%
Telecommunications
5.3%
Internet
5.3%
Other
47.7%
Alternatives
Discussions
What tools or software are your customers typically integrating Chorus with?
4 Comments
RM
SalesforceRead more
How do you insure your customers data safety from your employees at invoca ?
2 Comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
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