G2 reviewers report that Podium excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Chekkit. Users appreciate its ability to consolidate messages from various platforms like Google Business Profile and social media into a single feed, making communication management seamless.
Users say that Podium's user interface is clear and intuitive, which enhances the day-to-day usability of the software. Reviewers have highlighted features like the Text-to-Pay option and automated review invitations as particularly beneficial for streamlining customer interactions.
According to verified reviews, Chekkit shines in customer support, with users expressing high satisfaction with the responsiveness and dedication of the support team. One user noted the exceptional care and attention to detail provided by the Chekkit team, which can be a crucial factor for businesses needing reliable assistance.
Reviewers mention that while Chekkit has a smaller user base, it still offers valuable features like chatbot integration for websites, which can enhance customer engagement. This feature is particularly noted as a unique offering in its industry, helping businesses communicate more directly with their customers.
Users report that Podium has a more extensive range of features for customer communications management, reflected in its higher scores across various metrics. The ability to manage online reviews and reputation effectively is a standout feature, with users praising its automated processes that simplify these tasks.
According to recent feedback, while Chekkit has a strong focus on efficiency and direct communication, it faces challenges in feature breadth compared to Podium. Users have noted that Podium's comprehensive toolset provides a more robust solution for businesses looking to enhance their customer engagement strategies.
Pricing
Entry-Level Pricing
Chekkit
Chekkit Pricing
$149.00
Per Month
We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.
How to organize messages without losing information that may need to be referenced at a later time.
1 Comment
DF
Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab.
Thank you for your feedback on an...Read more
Can you please add a "Save All Attachments" feature for both PC and phone application?
1 Comment
DF
Hi Robin,
Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If...Read more
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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