Compare Chekkit and Podium 
At a Glance
Market Segments
Small-Business (89.5% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
$149.00 Per Month
Contact Us Per Month
Chekkit
Star Rating
(154)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Learn more about ChekkitPodium
Star Rating
(2,095)4.6 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in customer communication, with users appreciating its ability to consolidate text messages, reviews, and customer interactions into one platform. This integration allows for quick responses and efficient management of customer feedback, which is crucial for maintaining a positive reputation.
- Users say that Chekkit provides excellent support and efficiency, particularly highlighting its chatbot feature that enhances direct communication with customers. Reviewers express high satisfaction with the support team, noting their dedication and responsiveness, which can be a significant advantage for businesses needing reliable assistance.
- According to verified reviews, Podium has a higher overall satisfaction score, reflecting its strong performance in SMS marketing and customer communications management. Users frequently mention the effectiveness of its text messaging capabilities, which streamline customer interactions and improve response times.
- Reviewers mention that while Chekkit has a slightly higher ease of use rating, Podium's user-friendly interface is still highly regarded. Users appreciate how easy it is to navigate Podium's features, which helps them manage customer inquiries without unnecessary complications.
- G2 reviewers highlight that Podium has a significantly larger user base, with nearly 2,000 reviews compared to Chekkit's 153. This larger volume of feedback suggests a more established product with a proven track record, which can be reassuring for potential buyers looking for reliability.
- Users express that while Chekkit offers solid features, Podium's comprehensive suite of tools for managing customer interactions, including automatic replies and multi-channel coverage, makes it a more robust choice for businesses aiming to enhance their customer engagement strategies.
Pricing
Entry-Level Pricing
Chekkit
Chekkit Pricing
$149.00
Per Month
We help local businesses get more leads, convert more leads to new sales, and turn new customers into lifetime customers that keep coming back.
- All-in-one Inbox
- Reviews
- Textchat
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Chekkit
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
9.4
113
9.1
1,755
Ease of Use
9.6
113
9.3
1,774
Ease of Setup
9.6
62
9.1
1,102
Ease of Admin
9.6
62
9.3
903
Quality of Support
9.7
108
9.0
1,632
Has the product been a good partner in doing business?
9.8
62
9.2
921
Product Direction (% positive)
9.5
101
8.9
1,738
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
40
Not enough data
8.7
41
Interaction
Not enough data
8.0
42
Not enough data
8.2
41
Not enough data
8.3
41
Not enough data
8.3
41
Not enough data
8.3
40
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.1
41
Not enough data
7.8
42
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
42
Not enough data
7.9
42
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
42
Not enough data
8.5
41
Not enough data
8.5
40
Agentic AI - AI Chatbots
Not enough data
5.4
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.1
9
Not enough data
6.7
9
Not enough data
5.9
9
Not enough data
6.9
9
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
9.5
17
8.3
158
Feature Not Available
7.7
208
9.2
26
9.1
223
8.3
19
Feature Not Available
Channels
9.0
20
7.9
211
8.9
28
8.6
221
9.5
29
9.3
239
9.0
13
Feature Not Available
8.7
13
8.0
195
Customers
9.1
19
8.2
153
9.4
20
8.4
155
8.9
21
8.5
223
9.1
18
8.3
222
9.3
20
8.5
223
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
66
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
64
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
9.4
14
8.7
230
|
Verified
9.6
17
9.3
243
|
Verified
Feature Not Available
8.4
187
9.1
17
8.6
240
|
Verified
9.0
15
8.3
213
|
Verified
9.0
14
8.4
216
|
Verified
9.4
14
8.5
233
|
Verified
9.6
15
8.5
216
|
Verified
SMS Platform
9.0
15
8.5
223
|
Verified
8.6
15
8.6
224
|
Verified
9.5
10
Feature Not Available
8.8
10
7.6
202
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
9.0
32
8.2
327
8.9
20
8.1
324
Feature Not Available
Feature Not Available
Design
8.9
25
8.3
340
9.2
22
Feature Not Available
9.0
40
8.5
376
9.4
37
8.4
367
9.4
28
8.6
339
Generative AI
Not enough data
7.5
237
Not enough data
7.5
232
Responses
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
8.8
15
Automation - AI Agents
Not enough data
8.7
17
Not enough data
8.8
20
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
9.0
18
Platform
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
9.0
15
Autonomy - AI Agents
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
8.6
16
Not enough data
7.9
15
Generative AI
Not enough data
8.5
16
Not enough data
8.6
15
Responses
Not enough data
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.7
297
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Support Automation
Not enough data
8.5
258
Not enough data
8.3
166
Not enough data
8.7
169
Not enough data
8.1
174
Generative AI
Not enough data
7.5
153
Not enough data
7.5
155
Generative AI
Not enough data
7.7
246
Not enough data
7.5
244
Not enough data
Feature Not Available
Communication
9.1
43
9.2
699
|
Verified
9.0
45
9.0
725
|
Verified
8.7
21
8.1
509
9.1
37
9.0
665
|
Verified
Feature Not Available
7.3
295
Internal Use
8.8
33
8.2
617
|
Verified
9.1
41
8.9
677
|
Verified
9.4
29
8.6
646
|
Verified
9.0
29
8.6
627
|
Verified
Feature Not Available
8.8
634
|
Verified
9.0
30
8.5
598
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.7
6
Not enough data
9.2
6
Not enough data
8.9
9
Not enough data
9.2
8
Not enough data
Process Management
8.6
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
System Management
9.3
5
Not enough data
9.4
6
Not enough data
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Consumer Intelligence
9.6
57
|
Verified
9.1
634
|
Verified
9.5
49
|
Verified
8.4
519
9.0
44
|
Verified
8.5
561
|
Verified
Reporting
Feature Not Available
Feature Not Available
9.1
40
|
Verified
8.4
526
|
Verified
9.4
59
8.9
652
|
Verified
Media Monitoring
8.8
42
|
Verified
8.5
519
8.8
42
|
Verified
7.3
203
Feature Not Available
8.3
513
In-House Management
Feature Not Available
8.6
504
Feature Not Available
8.6
504
|
Verified
Generative AI
Not enough data
7.5
139
Agentic AI - Online Reputation Management
Not enough data
5.1
12
Not enough data
5.3
12
Not enough data
5.8
12
Not enough data
5.3
12
Not enough data
5.6
12
Not enough data
5.6
12
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chekkit and Podium are categorized as SMS Marketing, Customer Communications Management, Conversational Marketing, Online Reputation Management, and Live Chat
Unique Categories
Chekkit is categorized as Enterprise Feedback Management and AI Customer Support Agents
Podium is categorized as AI Agents For Business Operations, AI Chatbots, Shared Inbox, Conversational Support, Automotive Marketing, Chatbots, and VoIP Providers
Reviews
Reviewers' Company Size
Chekkit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.0%
Luxury Goods & Jewelry
9.8%
Furniture
5.9%
Automotive
5.2%
Consumer Services
5.2%
Other
56.9%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Discussions
How to organize messages without losing information that may need to be referenced at a later time.
1 Comment
DF
Hi Teegan, to archive a message there is a "Close Message" feature that will put all messages in the closed tab.
Thank you for your feedback on an...Read more
Can you please add a "Save All Attachments" feature for both PC and phone application?
1 Comment
DF
Hi Robin,
Thanks for your feedback! Could you please clarify? Do you mean save all attachments that have been sent and received in the conversation? If...Read more
Chekkit has no more discussions with answers
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
Is podium a CRM?
2 Comments
GY
No, podium is not a CRM. I would call it an online reputation management platform. It helps get and manage, google reviews along with unifying customer...Read more
What does the company podium do?
2 Comments
MB
Provides an expensive platform small business owners can use to solicit customer reviews on Google maps. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
