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Compare CentOS and Freshservice

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At a Glance
CentOS
CentOS
Star Rating
(407)4.4 out of 5
Market Segments
Mid-Market (38.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CentOS
Freshservice
Freshservice
Star Rating
(1,307)4.6 out of 5
Market Segments
Mid-Market (62.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 3 pricing plans

CentOS vs Freshservice

When assessing the two solutions, reviewers found Freshservice easier to use, set up, and administer. Reviewers also preferred doing business with Freshservice overall.

  • Reviewers felt that CentOS meets the needs of their business better than Freshservice.
  • When comparing quality of ongoing product support, reviewers felt that Freshservice is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Freshservice over CentOS.
Pricing
Entry-Level Pricing
CentOS
No pricing available
Freshservice
STARTER
$19.00
Browse all 3 pricing plans
Free Trial
CentOS
No trial information available
Freshservice
Free Trial is available
Ratings
Meets Requirements
9.1
327
8.9
1,168
Ease of Use
8.5
328
9.2
1,170
Ease of Setup
8.5
205
8.8
953
Ease of Admin
8.5
197
9.0
957
Quality of Support
8.1
272
9.0
1,128
Has the product been a good partner in doing business?
8.7
154
9.1
932
Product Direction (% positive)
8.3
308
9.5
1,155
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
8.5
430
Administration
Not enough data
8.6
320
|
Verified
Not enough data
8.4
345
|
Verified
Not enough data
8.4
373
|
Verified
Service Desk
Not enough data
9.4
402
|
Verified
Not enough data
9.1
377
|
Verified
Not enough data
8.8
369
|
Verified
Management
Not enough data
8.5
312
|
Verified
Not enough data
8.9
319
|
Verified
Not enough data
8.8
283
|
Verified
Not enough data
8.5
286
|
Verified
Not enough data
8.2
230
|
Verified
Functionality
Not enough data
9.4
333
|
Verified
Not enough data
8.7
271
|
Verified
Not enough data
8.7
268
|
Verified
Not enough data
8.8
303
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
7.4
369
Monitoring
Not enough data
8.3
267
|
Verified
Not enough data
8.6
303
|
Verified
Not enough data
8.8
320
|
Verified
Not enough data
6.1
25
Management Tools
Not enough data
9.1
341
|
Verified
Not enough data
8.9
331
Not enough data
8.5
295
|
Verified
Generative AI
Not enough data
7.8
136
Not enough data
7.8
135
Agentic AI - Incident Management
Not enough data
5.6
6
Not enough data
5.6
6
Not enough data
5.8
6
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
6.9
150
Generative AI
Not enough data
7.2
75
Self-Service Experience
Not enough data
8.4
136
Not enough data
8.7
132
Not enough data
7.1
112
Not enough data
7.6
114
Not enough data
8.2
133
Self-Service Platform
Not enough data
8.5
134
Not enough data
8.7
138
Not enough data
7.1
107
Not enough data
8.1
129
Agentic AI - Customer Self-Service
Not enough data
6.0
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
5.3
5
Not enough data
7.1
70
Generative AI
Not enough data
7.7
70
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
8.4
13
Not enough data
Memory Management - Operating System
8.7
13
Not enough data
Device Management - Operating System
8.3
12
Not enough data
Backup and Recovery - Operating System
8.2
12
Not enough data
Error Detection - Operating System
8.5
12
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
841
Incident Management
Not enough data
9.1
736
Not enough data
8.9
739
Not enough data
9.0
792
Not enough data
8.6
728
Not enough data
8.6
693
Reporting
Not enough data
8.6
774
Not enough data
8.2
637
Not enough data
8.2
616
Access & Usability
Not enough data
8.4
702
Not enough data
8.9
725
Not enough data
8.5
550
Not enough data
8.7
562
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
6.7
8
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.2
365
Analysis
Not enough data
7.6
175
Platform
Not enough data
8.3
231
Not enough data
8.2
214
Not enough data
8.7
257
Not enough data
8.4
285
Not enough data
8.7
317
Security
Not enough data
7.8
180
Not enough data
7.0
109
Not enough data
7.5
168
Not enough data
8.9
285
Not enough data
8.8
288
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CentOS
CentOS
Freshservice
Freshservice
CentOS and Freshservice share no categories
Reviews
Reviewers' Company Size
CentOS
CentOS
Small-Business(50 or fewer emp.)
31.3%
Mid-Market(51-1000 emp.)
38.3%
Enterprise(> 1000 emp.)
30.3%
Freshservice
Freshservice
Small-Business(50 or fewer emp.)
17.6%
Mid-Market(51-1000 emp.)
62.2%
Enterprise(> 1000 emp.)
20.2%
Reviewers' Industry
CentOS
CentOS
Information Technology and Services
30.6%
Computer Software
15.5%
Computer & Network Security
6.0%
Telecommunications
3.9%
Internet
3.4%
Other
40.7%
Freshservice
Freshservice
Information Technology and Services
19.7%
Computer Software
5.5%
Construction
4.5%
Education Management
3.6%
Hospital & Health Care
3.4%
Other
63.4%
Alternatives
CentOS
CentOS Alternatives
Ubuntu
Ubuntu
Add Ubuntu
Red Hat Enterprise Linux
Red Hat Enterprise Linux
Add Red Hat Enterprise Linux
Windows 7
Windows 7
Add Windows 7
macOS Sierra
macOS Sierra
Add macOS Sierra
Freshservice
Freshservice Alternatives
Jira Service Management
Jira Service Management
Add Jira Service Management
NinjaOne
NinjaOne
Add NinjaOne
ServiceNow IT Service Management
ServiceNow IT Service Management
Add ServiceNow IT Service Management
SolarWinds Service Desk
SolarWinds Service Desk
Add SolarWinds Service Desk
Discussions
CentOS
CentOS Discussions
how to improve the customization of repositories?
1 Comment
AM
use a command like this: tcpdump -c 12 -i enp0s3 | grep "string search" You capture the traffic according to the filter set example: http, wget...Read more
How can I acheive client isolation ?
1 Comment
Robert R.
RR
When I was learning about client isolation I found this web article very helpful. I hope it will help you. ...Read more
Where did you go to learn how to use CentOS?
1 Comment
arun kumar g.
AG
At my first job organization. Some learning forums like stackexchange, tldp, the Linux Foundation etc..., Read more
Freshservice
Freshservice Discussions
How has your experience been with Freshservice support?
12 Comments
DM
I have interacted with them a number of times. Often they respond within the hour. They are always helpful and available to get onto zoom sessions to explain...Read more
Whats the best way to populate our inventory?
3 Comments
PB
Deploying the Freshservice Discovery Agent via GPO did the trick for...Read more
What is Freshservice used for?
3 Comments
JR
<p>IT Service Management aligned with ITIL4 framework. From ticketing system to project management, Fresh Service it's a global solution perfect for managing...Read more