Introducing G2.ai, the future of software buying.Try now
Compare Canva and Fin by Intercom 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Beautiful.ai
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow Customer Service Management
Visit Website
At a Glance
Market Segments
Small-Business (66.6% of reviews)
Small-Business (58.7% of reviews)
Entry-Level Pricing
Free
$0.99 1 Resolution
Canva
Star Rating
(6,588)4.7 out of 5
Market Segments
Small-Business (66.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansFin by Intercom
Star Rating
(3,690)4.5 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.99 1 Resolution
Free Trial is available
Browse all 5 pricing plansCanva vs Fin by Intercom
When assessing the two solutions, reviewers found Canva easier to use, set up, and administer. Reviewers also preferred doing business with Canva overall.
- Reviewers felt that Canva meets the needs of their business better than Fin by Intercom.
- When comparing quality of ongoing product support, reviewers felt that Canva is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Canva over Fin by Intercom.
Pricing
Entry-Level Pricing
Canva
Canva Free
Free
Everything you need to start designing
- Easy drag-and-drop editor
- 1M+ professionally-designed templates
- 1000+ design types (social posts, presentations and more)
Fin by Intercom
Fin with your current helpdesk
$0.99
1 Resolution
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
Free Trial
Canva
Free Trial is available
Fin by Intercom
Free Trial is available
Ratings
Meets Requirements
9.2
4,918
8.8
2,818
Ease of Use
9.4
4,971
8.9
2,848
Ease of Setup
9.6
1,568
8.4
1,457
Ease of Admin
9.4
851
8.6
1,304
Quality of Support
8.8
3,645
8.6
2,714
Has the product been a good partner in doing business?
9.4
781
8.8
1,301
Product Direction (% positive)
9.4
4,809
8.8
2,669
Features by Category
Reports
8.8
434
Not enough data
8.8
431
Not enough data
9.1
503
Not enough data
8.7
418
Not enough data
9.1
460
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.8
434
Not enough data
8.8
431
Not enough data
9.1
503
Not enough data
8.7
418
Not enough data
9.1
460
Not enough data
Reports
8.7
389
Not enough data
8.7
389
Not enough data
8.7
379
Not enough data
Generative AI
8.5
206
Not enough data
8.3
201
Not enough data
Visualization
9.2
461
Not enough data
8.9
391
Not enough data
9.1
423
Not enough data
9.1
464
Not enough data
Data Updates
8.7
379
Not enough data
9.0
421
Not enough data
Collaboration
9.4
467
Not enough data
Feature Not Available
Not enough data
9.2
467
Not enough data
Data Updates
8.7
397
Not enough data
9.0
452
Not enough data
8.6
386
Not enough data
Ticket and Case Management
Not enough data
8.6
1100
|
Verified
Not enough data
8.8
1118
|
Verified
Not enough data
8.7
1095
|
Verified
Not enough data
8.6
1143
|
Verified
Not enough data
8.3
680
|
Verified
Not enough data
8.8
1136
|
Verified
Not enough data
8.8
1060
|
Verified
Not enough data
8.6
961
|
Verified
Generative AI
Not enough data
8.3
247
Not enough data
8.2
248
Agentic AI - Help Desk
Not enough data
7.8
60
Not enough data
8.2
61
Not enough data
7.9
61
Communication Channels
Not enough data
8.8
891
|
Verified
Not enough data
8.8
1090
|
Verified
Not enough data
9.4
1264
|
Verified
Not enough data
8.3
812
Not enough data
7.6
522
Platform
Not enough data
8.1
720
|
Verified
Not enough data
8.2
1266
|
Verified
Not enough data
8.7
823
|
Verified
Not enough data
8.6
788
|
Verified
Not enough data
8.1
1015
|
Verified
Not enough data
8.2
1017
|
Verified
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Template Creation
9.5
2497
Not enough data
8.6
2475
Not enough data
9.3
2498
Not enough data
9.1
2402
Not enough data
Design & Editing
8.9
2439
Not enough data
8.9
2488
Not enough data
8.9
2406
Not enough data
Ad Management
8.8
1734
Not enough data
9.1
2220
Not enough data
8.5
1494
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Messenger
Not enough data
8.8
383
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
9.3
478
|
Verified
Not enough data
8.5
327
|
Verified
Channels
Not enough data
8.0
293
|
Verified
Not enough data
9.0
438
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
7.3
121
Not enough data
8.1
229
|
Verified
Customers
Not enough data
8.8
428
|
Verified
Not enough data
8.6
432
|
Verified
Not enough data
8.2
436
|
Verified
Not enough data
8.3
387
|
Verified
Not enough data
8.2
379
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
8.6
140
Not enough data
8.4
157
User Support
Not enough data
9.1
167
Not enough data
8.1
119
Not enough data
8.8
151
Walkthrough Type
Not enough data
8.9
136
Not enough data
9.0
146
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Grammar
8.6
64
Not enough data
8.4
63
Not enough data
8.8
62
Not enough data
Formatting
7.7
62
Not enough data
8.1
59
Not enough data
7.8
58
Not enough data
Content
8.6
62
Not enough data
8.9
61
Not enough data
8.1
59
Not enough data
Product Type
8.6
59
Not enough data
8.3
59
Not enough data
Generative AI
9.0
54
Not enough data
8.6
53
Not enough data
Design Tools
8.4
63
Not enough data
8.9
64
Not enough data
8.4
63
Not enough data
9.3
64
Not enough data
9.1
65
Not enough data
Communication Tools
8.1
62
Not enough data
8.5
63
Not enough data
Integrations
8.6
57
Not enough data
8.7
62
Not enough data
Software Offering
8.6
62
Not enough data
8.8
61
Not enough data
8.6
60
Not enough data
Agentic AI - Collaborative Whiteboard
8.4
49
Not enough data
8.3
47
Not enough data
8.5
50
Not enough data
Channels
Not enough data
8.7
226
Not enough data
8.3
218
Not enough data
Feature Not Available
Design
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
230
Not enough data
8.7
222
Not enough data
8.6
215
Generative AI
Not enough data
Feature Not Available
Not enough data
8.2
84
Platform Basics
9.1
333
Not enough data
9.0
328
Not enough data
9.5
332
Not enough data
Platform Content
8.6
315
Not enough data
9.2
337
Not enough data
9.0
323
Not enough data
9.2
323
Not enough data
Platform Additional Functionality
7.5
304
Not enough data
8.5
306
Not enough data
8.7
304
Not enough data
Generative AI
7.9
285
Not enough data
7.6
286
Not enough data
7.1
278
Not enough data
7.6
277
Not enough data
6.9
273
Not enough data
7.2
274
Not enough data
7.6
279
Not enough data
Responses
Not enough data
9.1
84
Not enough data
9.0
86
Not enough data
9.0
84
Automation - AI Agents
Not enough data
7.7
61
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
8.1
63
Not enough data
8.7
63
Platform
Not enough data
9.1
81
Not enough data
8.8
82
Not enough data
9.1
83
Autonomy - AI Agents
Not enough data
8.4
64
Not enough data
8.6
64
Not enough data
8.4
63
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
8.8
50
Responses
Not enough data
8.8
596
Not enough data
8.8
586
Not enough data
9.0
586
Not enough data
8.8
556
Not enough data
8.6
478
Platform
Not enough data
9.5
611
Not enough data
8.9
581
Not enough data
8.8
578
Not enough data
8.7
561
Not enough data
8.2
419
Not enough data
8.9
528
Not enough data
8.8
582
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
140
Conversational Platform
Not enough data
8.7
1058
Not enough data
8.7
837
Not enough data
8.7
858
Not enough data
9.0
779
Support Automation
Not enough data
8.6
859
Not enough data
8.7
901
Not enough data
8.5
518
Not enough data
8.8
809
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
154
Design
9.5
500
Not enough data
9.2
499
Not enough data
9.3
489
Not enough data
9.2
493
Not enough data
9.0
480
Not enough data
9.1
481
Not enough data
Platform Additional Functionality
8.8
440
Not enough data
9.2
482
Not enough data
Performance Tracking
8.8
660
Not enough data
8.7
619
Not enough data
9.2
680
Not enough data
Functionality
9.4
698
Not enough data
8.8
634
Not enough data
9.0
665
Not enough data
8.9
637
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
8.6
199
Not enough data
7.4
184
Not enough data
9.0
205
Automation
Not enough data
8.4
204
Not enough data
8.3
205
Not enough data
8.5
197
Artificial Intelligence
Not enough data
8.5
197
Not enough data
8.6
192
Not enough data
8.5
198
Editing
8.5
119
Not enough data
9.0
115
Not enough data
7.8
113
Not enough data
8.0
106
Not enough data
Search
8.0
111
Not enough data
7.6
92
Not enough data
7.0
93
Not enough data
7.9
93
Not enough data
Permissions
7.4
91
Not enough data
8.2
108
Not enough data
8.3
107
Not enough data
Platform
9.0
112
Not enough data
9.1
114
Not enough data
9.2
112
Not enough data
Agentic AI - Brand Asset Management
7.0
84
Not enough data
7.2
84
Not enough data
7.4
83
Not enough data
7.5
83
Not enough data
7.2
83
Not enough data
7.3
84
Not enough data
Image Generation
8.6
218
Not enough data
8.3
224
Not enough data
9.0
211
Not enough data
8.7
208
Not enough data
8.9
215
Not enough data
Advanced Functionality
8.7
208
Not enough data
8.0
207
Not enough data
8.1
203
Not enough data
9.1
215
Not enough data
Model
8.3
207
Not enough data
8.8
206
Not enough data
8.6
197
Not enough data
Commercial Rights & Licensing - AI Image Generators
8.9
12
Not enough data
License Type Transparency - AI Image Generators
9.2
8
Not enough data
Planning
7.9
466
Not enough data
Publishing
8.4
474
Not enough data
Social Media
8.6
483
Not enough data
Planning
7.8
489
Not enough data
Generative AI
7.5
461
Not enough data
7.3
438
Not enough data
7.3
448
Not enough data
7.2
453
Not enough data
6.7
446
Not enough data
Agentic AI - Content Creation
7.3
282
Not enough data
7.4
280
Not enough data
7.4
278
Not enough data
7.6
283
Not enough data
7.3
279
Not enough data
7.4
280
Not enough data
7.6
281
Not enough data
Generative AI
Not enough data
8.3
295
Not enough data
8.3
293
Not enough data
Feature Not Available
Communication
Not enough data
9.2
1440
|
Verified
Not enough data
8.9
1448
|
Verified
Not enough data
8.7
1190
|
Verified
Not enough data
9.1
1355
|
Verified
Not enough data
8.2
594
Internal Use
Not enough data
8.2
1266
|
Verified
Not enough data
8.7
1093
|
Verified
Not enough data
8.2
1042
|
Verified
Not enough data
8.7
1246
|
Verified
Not enough data
8.9
1318
|
Verified
Not enough data
8.6
1286
|
Verified
Generative AI
Not enough data
8.2
94
Self-Service Experience
Not enough data
8.9
652
Not enough data
8.9
651
Not enough data
Feature Not Available
Not enough data
8.2
490
Not enough data
8.4
535
Self-Service Platform
Not enough data
8.7
530
Not enough data
8.7
534
Not enough data
8.4
474
Not enough data
8.6
519
Agentic AI - Customer Self-Service
Not enough data
7.4
46
Not enough data
7.8
45
Not enough data
7.4
46
Not enough data
7.8
47
Not enough data
8.1
50
Not enough data
7.4
47
Not enough data
7.5
46
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
9.3(won by default)
89
Not enough data
9.0(won by default)
86
Not enough data
9.6(won by default)
89
Channels
Not enough data
9.4(won by default)
89
Not enough data
8.8(won by default)
88
Not enough data
9.5(won by default)
91
Not enough data
8.3(won by default)
81
Not enough data
8.8(won by default)
83
Insight
Not enough data
9.1(won by default)
86
Not enough data
9.2(won by default)
87
Not enough data
8.8(won by default)
83
Not enough data
9.3(won by default)
83
Generative AI
Not enough data
Feature Not Available
Not enough data
7.2
16
Generative AI
7.6
624
Not enough data
7.2
531
Not enough data
Agentic AI - Photo Editing
7.9
261
Not enough data
Video Creation - AI Video Generation
8.4
103
Not enough data
8.0
98
Not enough data
8.2
98
Not enough data
8.8
100
Not enough data
8.3
94
Not enough data
8.3
95
Not enough data
Generative AI - AI Video Generation
7.8
100
Not enough data
Editing - AI Video Generation
8.2
99
Not enough data
8.9
97
Not enough data
Storage & Management - AI Video Generation
8.8
98
Not enough data
8.8
97
Not enough data
8.6
96
Not enough data
8.4
95
Not enough data
Logistics - Print Fulfillment
8.7
75
Not enough data
8.5
74
Not enough data
Agentic AI - Print Fulfillment Services
7.8
41
Not enough data
Customization - Print Fulfillment
8.7
74
Not enough data
8.8
73
Not enough data
9.3
75
Not enough data
Video creation - Video Content Creation
7.8
291
Not enough data
7.5
271
Not enough data
8.3
291
Not enough data
8.9
293
Not enough data
8.3
285
Not enough data
8.3
269
Not enough data
7.5
265
Not enough data
7.8
288
Not enough data
8.6
280
Not enough data
Distribution - Video Content Creation
7.7
264
Not enough data
7.9
274
Not enough data
9.0
282
Not enough data
Analytics - Video Content Creation
7.6
260
Not enough data
7.5
257
Not enough data
Training & Support - Video Content Creation
8.0
275
Not enough data
8.2
278
Not enough data
Integrations - Video Content Creation
8.6
271
Not enough data
8.5
272
Not enough data
8.1
267
Not enough data
Other - Video Content Creation
8.7
277
Not enough data
8.6
276
Not enough data
Agentic AI - Video Content Creation
7.8
170
Not enough data
7.8
169
Not enough data
Functionality - Logo Design Tools
9.3
420
Not enough data
8.8
415
Not enough data
8.9
411
Not enough data
9.2
420
Not enough data
9.0
411
Not enough data
9.1
418
Not enough data
Content Generation - AI Content Creation Platforms
8.5
141
Not enough data
8.9
138
Not enough data
8.9
138
Not enough data
Management - AI Content Creation Platforms
8.8
136
Not enough data
8.8
135
Not enough data
8.7
135
Not enough data
Customizations
9.4
73
Not enough data
9.5
70
Not enough data
7.9
67
Not enough data
8.1
69
Not enough data
Growth
7.4
63
Not enough data
7.4
63
Not enough data
8.5
63
Not enough data
7.3
63
Not enough data
7.6
62
Not enough data
Content
7.6
65
Not enough data
8.0
64
Not enough data
8.6
62
Not enough data
7.4
62
Not enough data
Support
8.5
62
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
7.6
168
Not enough data
7.9
166
Not enough data
7.7
164
Not enough data
8.5
163
Not enough data
8.0
159
Customer Interaction Automation - AI Customer Support Agents
Not enough data
7.4
157
Not enough data
7.9
158
Not enough data
7.9
159
Not enough data
8.3
160
Automation
Not enough data
8.1
161
Not enough data
7.9
158
Not enough data
7.2
154
Autonomy
Not enough data
7.5
161
Not enough data
7.7
161
Not enough data
7.2
157
Not enough data
7.6
160
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Canva and Fin by Intercom share no categories
Unique Categories
Canva is categorized as AI Content Creation Platforms, Logo Design Tools, Video Content Creation, AI Video Generators, AI Image Generators, Design Systems, AI Writing Assistant, Content Creation, Display Ad Design, Photo Editing, Desktop Publishing, Data Visualization, Print Fulfillment Services, Brand Asset Management, Collaborative Whiteboard, Presentation, and Website Builder
Fin by Intercom is categorized as AI Customer Support Agents, Customer Service Automation, Digital Customer Service Platforms, AI Agents For Business Operations, Shared Inbox, Conversational Support, Customer Communications Management, Digital Adoption Platform, Conversational Marketing, Chatbots, Social Customer Service, Live Chat, Help Desk, and Customer Self-Service
Reviews
Reviewers' Company Size
Canva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fin by Intercom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.6%
Information Technology and Services
6.8%
Computer Software
5.1%
Non-Profit Organization Management
5.0%
Education Management
4.1%
Other
65.3%
Computer Software
26.7%
Information Technology and Services
13.1%
Financial Services
7.2%
Internet
4.9%
Marketing and Advertising
4.6%
Other
43.4%
Alternatives
Discussions
Can you use Canva designs for commercial purposes?
23 Comments
HD
Definitely you can use canva design for commercial purpose. But you have to make sure which branding and all using under design have no copyright issue and...Read more
What is included in Canva Pro?
16 Comments
PD
you can access premium features like Background remover,more templates,transparent image.
Read more
How do I curve text in Canva?
15 Comments
JT
Hi,
I have been using Canva for over a year now and I don't think they have a feature yet that allows you to create curved text. The most you can do is...Read more
What is Intercom used for?
3 Comments
JT
for sending emails to our correspondents and monitoring our callsRead more
While interaction can be audio visual emojies be developed
2 Comments
SG
I do not think they have developed Intercom that far yet, though it would be great.Read more
¿What is the best economic model in order to use Intercom?
2 Comments
AB
Plus is $39/seat (User) per month.
Its enough to get startedRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
