Compare C2 ITSM and Kaseya VSA 
At a Glance
Market Segments
Mid-Market (59.0% of reviews)
Small-Business (51.9% of reviews)
Entry-Level Pricing
$49.00 1 Named seat Per Month
standard
C2 ITSM
Star Rating
(40)4.2 out of 5
Market Segments
Mid-Market (59.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49.00 1 Named seat Per Month
Browse all 2 pricing plansKaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSAC2 ITSM vs Kaseya VSA
When assessing the two solutions, reviewers found C2 ITSM easier to use, set up, and administer. Reviewers also preferred doing business with C2 ITSM overall.
- Reviewers felt that Kaseya VSA meets the needs of their business better than C2 ITSM.
- When comparing quality of ongoing product support, reviewers felt that C2 ITSM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of C2 ITSM over Kaseya VSA.
Pricing
Entry-Level Pricing
C2 ITSM
C2 ITSM - Named
$49.00
1 Named seat Per Month
C2 ITSM is an integrated IT service management software designed for organizations looking to provide quality service delivery at an affordable price point. It’s also an ITIL-ready and codeless service desk built for operating best-in-class ticketing. You get all the benefits with one simple named license:
- Incident Management
- Problem Management
- Change Management
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
Free Trial
C2 ITSM
No trial information availableKaseya VSA
Free Trial is available
Ratings
Meets Requirements
8.3
35
8.4
254
Ease of Use
8.4
35
7.7
262
Ease of Setup
7.5
25
7.3
217
Ease of Admin
8.3
24
7.9
216
Quality of Support
8.1
35
7.4
243
Has the product been a good partner in doing business?
8.1
24
7.8
208
Product Direction (% positive)
7.8
32
7.4
255
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
8.6
118
|
Verified
Not enough data
7.8
113
Not enough data
7.7
114
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
5
Not enough data
9.7
6
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Not enough data
Management Tools
8.8
7
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.7
105
Not enough data
8.0
100
Not enough data
7.8
90
Not enough data
8.6
106
Not enough data
8.2
94
Not enough data
7.8
99
Maintenance
Not enough data
8.7
102
Not enough data
7.1
84
Communication
Not enough data
7.3
93
Not enough data
5.4
79
Not enough data
5.6
78
Not enough data
6.6
77
Security
Not enough data
7.4
81
Not enough data
7.7
88
Device Support
Not enough data
6.1
82
Not enough data
7.6
94
Not enough data
7.5
93
Performance
Not enough data
7.8
96
Incident Management
9.2
8
7.9
58
8.2
10
8.0
57
9.5
10
8.0
60
9.4
8
7.3
59
8.1
8
7.6
54
Reporting
6.9
8
7.3
68
8.1
8
6.8
55
7.0
5
6.5
50
Access & Usability
Not enough data
6.5
53
7.8
6
7.6
55
8.5
8
7.9
57
Not enough data
8.0
49
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.3
86
Platform
Not enough data
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Security
Not enough data
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
C2 ITSM and Kaseya VSA are categorized as Service Desk
Unique Categories
C2 ITSM is categorized as IT Service Management (ITSM) Tools, IT Asset Management, and Incident Management
Kaseya VSA is categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Patch Management
Reviews
Reviewers' Company Size
C2 ITSM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
25.6%
Computer Software
10.3%
Education Management
10.3%
Financial Services
7.7%
Information Technology and Services
5.1%
Other
41.0%
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Alternatives
Discussions
C2 ITSM has no discussions with answers
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
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