[ C2 ITSM Reviews ](https://www.g2.com/products/c2-itsm/reviews) [ C2 ITSM Reviews ](https://www.g2.com/products/c2-itsm/reviews) # C2 ITSM Pricing Overview [Editedit](https://my.g2.com/c2-itsm/pricings) ## C2 ITSM Pricing Key Insights Last updated on Apr 09, 2026 * * * C2 ITSM offers **2 pricing editions** , starting from **$49** to **$65**. C2 ITSM pricing tiers are designed to support different usage levels and team sizes. C2 ITSM does not offer a **free trial**. Compare the C2 ITSM pricing table below to figure out the best fit for your needs. Some plans may require you to contact **SherWeb** for **custom pricing**. * * * C2 ITSM - Named — $49 / 1 Named seat Per Month C2 ITSM - Concurrent — $65 / 1 Concurrent seat Per Month Rated 4.2 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. C2 ITSM - Named $49.00 1 Named seat Per Month C2 ITSM is an integrated IT service management software designed for organizations looking to provide quality service delivery at an affordable price point. It’s also an ITIL-ready and codeless service desk built for operating best-in-class ticketing. You get all the benefits with one simple named license: - Incident Management - Problem Management - Change Management - Service Catalog - Self-Service Portal - Asset Management & CMDB - Service Request Management - Knowledge Base - Escalations - Reports - Dashboard & Analytics - Email Integration - Project management - Support & User Community - Business Rules & Process automation - Integrations - Worfklows & Process automation - ITIL-ready - 24/7 support Show More C2 ITSM - Concurrent $65.00 1 Concurrent seat Per Month C2 ITSM is an integrated IT service management software designed for organizations looking to provide quality service delivery at an affordable price point. It’s also an ITIL-ready and codeless service desk built for operating best-in-class ticketing. You get all the benefits with one simple concurrent license: - Incident Management - Problem Management - Change Management - Service Catalog - Self-Service Portal - Asset Management & CMDB - Service Request Management - Knowledge Base - Escalations - Reports - Dashboards & Analytics - Email Integration - Project Management - Support & User Community - Business Rules & Processes automation - Integrations - Workflows & Process automation - ITIL-ready - 24/7 support Show More Cloud version includes monthly subscription license, updates, hosting and support. Concurrent licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options and features. Please contact our team for more details. Pricing information for C2 ITSM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase C2 ITSM must be conducted with the seller. Automate to your heart's content and meet, nay, exceed customers' expectations with best-in-class service desk. On-Premise version also available. Please contact our team for more details. Pricing information was last updated on February 24, 2025 Show More ## Top-Rated Alternatives [ ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management") ServiceNow IT Service Management 4.5/5(1,953) ](https://www.g2.com/products/servicenow-it-service-management/reviews) [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5(1,351) ](https://www.g2.com/products/freshservice/reviews) [ View All Alternatives ](https://www.g2.com/products/c2-itsm/competitors/alternatives) ## C2 ITSM Alternatives Pricing The following is a quick overview of editions offered by other [Service Desk Software](https://www.g2.com/categories/service-desk) | Product | Price | Features | | --- | --- | --- | | ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png)[Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) Free | 0/agent/month | For small teams starting with a service desk. Up to 3 agents for free. | | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png)[Freshservice](https://www.g2.com/products/freshservice/reviews) STARTER | $19.00 | For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account | | ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_016f9502a5c1407463f90a3d5b7704ac/solarwinds-service-desk.png)[SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) ESSENTIALS | $39.00Per Month | Includes: Incident Management Knowledge Base Service Portal Asset Management Service Catalog Change Management Service Level Agreement (SLA) Groups Custom Roles Internationalization Multi-Factor Authentication (MFA) Real time 24/7 Live Chat Support Light & Dark Mode Onboarding Services | Various alternatives pricing & plans Pricing information for the above various C2 ITSM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. C2 ITSM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management 4.3/5(991) [ Compare Now ](https://www.g2.com/compare/c2-itsm-vs-jira-service-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,953) [ Compare Now ](https://www.g2.com/compare/c2-itsm-vs-servicenow-it-service-management) ##### Categories on G2 [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Incident Management](https://www.g2.com/categories/incident-management) [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Incident Management](https://www.g2.com/categories/incident-management)[Service Desk](https://www.g2.com/categories/service-desk) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which exit interview management platforms provide clear reporting that helps executives identify actionable retention drivers?](https://www.g2.com/discussions/which-exit-interview-management-platforms-provide-clear-reporting-that-helps-executives-identify-actionable-retention-drivers)[What are the best grant management software platforms for mid-market companies needing fast rollout without extensive IT overhead?](https://www.g2.com/discussions/what-are-the-best-grant-management-software-platforms-for-mid-market-companies-needing-fast-rollout-without-extensive-it-overhead)[What are the best managed mobility services platforms for enterprise teams beginning digital transformation and mobile device management programmes?](https://www.g2.com/discussions/what-are-the-best-managed-mobility-services-platforms-for-enterprise-teams-beginning-digital-transformation-and-mobile-device-management-programmes%20) [What low-code software can show clear business impact within the first few months of going live rather than staying as a pilot forever?](https://www.g2.com/discussions/what-low-code-software-can-show-clear-business-impact-within-the-first-few-months-of-going-live-rather-than-staying-as-a-pilot-forever)[Which digital mortgage closing platforms prevent document delays and borrower confusion across hybrid and remote closings?](https://www.g2.com/discussions/which-digital-mortgage-closing-platforms-prevent-document-delays-and-borrower-confusion-across-hybrid-and-remote-closings)[Which API management software offers the best analytics?](https://www.g2.com/discussions/which-api-management-software-offers-the-best-analytics) [Show MoreShow Less](javascript:void(0);)