# Top 10 C2 ITSM Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 40 The Service Desk Software solutions below are the most common alternatives that users and reviewers compare with C2 ITSM. Service Desk Software is a widely used technology, and many people are seeking easy to use, innovative software solutions with automate ticket routing, knowledge base/ticket integration, and surveys. Other important factors to consider when researching alternatives to C2 ITSM include ease of use and reliability. The best overall C2 ITSM alternative is Jira Service Management. Other similar apps like C2 ITSM are ServiceNow IT Service Management, Freshservice, SolarWinds Service Desk, and LogMeIn Resolve. C2 ITSM alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Incident Management Software](https://www.g2.com/categories/incident-management). ## Best Paid & Free Alternatives to C2 ITSM - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) ## Top 10 Alternatives to C2 ITSM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how C2 ITSM stacks up to the competition, check reviews from current & previous users in industries like Government Administration, Financial Services, and Information Technology and Services, and find the best product for your business. ### 1. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 991 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Reviewers say compared to C2 ITSM, Jira Service Management is: - Easier to set up - Easier to do business with - Better at meeting requirements Categories in common with C2 ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [C2 ITSM vs Jira Service Management](https://www.g2.com/compare/c2-itsm-vs-jira-service-management) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs LogMeIn Resolve](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [Jira Service Management vs PagerDuty](https://www.g2.com/compare/jira-service-management-vs-pagerduty) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs xMatters](https://www.g2.com/compare/jira-service-management-vs-xmatters) ### 2. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,953 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Reviewers say compared to C2 ITSM, ServiceNow IT Service Management is: - More expensive - Easier to do business with - Easier to set up Categories in common with C2 ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Incident Management](https://www.g2.com/categories/incident-management), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [C2 ITSM vs ServiceNow IT Service Management](https://www.g2.com/compare/c2-itsm-vs-servicenow-it-service-management) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs PagerDuty](https://www.g2.com/compare/pagerduty-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs xMatters](https://www.g2.com/compare/servicenow-it-service-management-vs-xmatters) ### 3. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,351 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to C2 ITSM, Freshservice is: - Easier to set up - Easier to do business with - Better at support Categories in common with C2 ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Incident Management](https://www.g2.com/categories/incident-management), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [C2 ITSM vs Freshservice](https://www.g2.com/compare/c2-itsm-vs-freshservice) **Compare Freshservice with other alternatives:** - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs LogMeIn Resolve](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone) - [Freshservice vs PagerDuty](https://www.g2.com/compare/freshservice-vs-pagerduty) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs xMatters](https://www.g2.com/compare/freshservice-vs-xmatters) ### 4. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 786 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Reviewers say compared to C2 ITSM, SolarWinds Service Desk is: - Easier to set up - Easier to do business with - Better at support Categories in common with C2 ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Incident Management](https://www.g2.com/categories/incident-management), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [C2 ITSM vs SolarWinds Service Desk](https://www.g2.com/compare/c2-itsm-vs-solarwinds-service-desk) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs PagerDuty](https://www.g2.com/compare/pagerduty-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs xMatters](https://www.g2.com/compare/solarwinds-service-desk-vs-xmatters) ### 5. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) By GoTo **Average Rating:** 4.3/5 **Total Reviews:** 469 LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today. Reviewers say compared to C2 ITSM, LogMeIn Resolve is: - Easier to set up - Better at meeting requirements - Easier to do business with Categories in common with C2 ITSM: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [C2 ITSM vs LogMeIn Resolve](https://www.g2.com/compare/c2-itsm-vs-logmein-resolve) **Compare LogMeIn Resolve with other alternatives:** - [LogMeIn Resolve vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [LogMeIn Resolve vs ServiceNow IT Service Management](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [LogMeIn Resolve vs Freshservice](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [LogMeIn Resolve vs SolarWinds Service Desk](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [LogMeIn Resolve vs SysAid](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [LogMeIn Resolve vs NinjaOne](https://www.g2.com/compare/logmein-resolve-vs-ninjaone) - [LogMeIn Resolve vs PagerDuty](https://www.g2.com/compare/logmein-resolve-vs-pagerduty) - [LogMeIn Resolve vs Atera](https://www.g2.com/compare/atera-vs-logmein-resolve) - [LogMeIn Resolve vs xMatters](https://www.g2.com/compare/logmein-resolve-vs-xmatters) ### 6. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 753 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Reviewers say compared to C2 ITSM, SysAid is: - Easier to set up - Easier to do business with - Better at support Categories in common with C2 ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [C2 ITSM vs SysAid](https://www.g2.com/compare/c2-itsm-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid) - [SysAid vs PagerDuty](https://www.g2.com/compare/pagerduty-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs xMatters](https://www.g2.com/compare/sysaid-vs-xmatters) ### 7. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) By NinjaOne **Average Rating:** 4.7/5 **Total Reviews:** 5,027 NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Reviewers say compared to C2 ITSM, NinjaOne is: - Easier to set up - Easier to do business with - Better at support Categories in common with C2 ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Incident Management](https://www.g2.com/categories/incident-management) **Compare:** [C2 ITSM vs NinjaOne](https://www.g2.com/compare/c2-itsm-vs-ninjaone) **Compare NinjaOne with other alternatives:** - [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone) - [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [NinjaOne vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-ninjaone) - [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid) - [NinjaOne vs PagerDuty](https://www.g2.com/compare/ninjaone-vs-pagerduty) - [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone) - [NinjaOne vs xMatters](https://www.g2.com/compare/ninjaone-vs-xmatters) ### 8. [PagerDuty](https://www.g2.com/products/pagerduty/reviews) By PagerDuty **Average Rating:** 4.5/5 **Total Reviews:** 972 PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time. Reviewers say compared to C2 ITSM, PagerDuty is: - Easier to do business with - Better at meeting requirements - Easier to set up Categories in common with C2 ITSM: [Incident Management](https://www.g2.com/categories/incident-management) **Compare:** [C2 ITSM vs PagerDuty](https://www.g2.com/compare/c2-itsm-vs-pagerduty) **Compare PagerDuty with other alternatives:** - [PagerDuty vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-pagerduty) - [PagerDuty vs ServiceNow IT Service Management](https://www.g2.com/compare/pagerduty-vs-servicenow-it-service-management) - [PagerDuty vs Freshservice](https://www.g2.com/compare/freshservice-vs-pagerduty) - [PagerDuty vs SolarWinds Service Desk](https://www.g2.com/compare/pagerduty-vs-solarwinds-service-desk) - [PagerDuty vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-pagerduty) - [PagerDuty vs SysAid](https://www.g2.com/compare/pagerduty-vs-sysaid) - [PagerDuty vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-pagerduty) - [PagerDuty vs Atera](https://www.g2.com/compare/atera-vs-pagerduty) - [PagerDuty vs xMatters](https://www.g2.com/compare/pagerduty-vs-xmatters) ### 9. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,247 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Reviewers say compared to C2 ITSM, Atera is: - Easier to set up - Easier to do business with - Better at support Categories in common with C2 ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [C2 ITSM vs Atera](https://www.g2.com/compare/atera-vs-c2-itsm) **Compare Atera with other alternatives:** - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs LogMeIn Resolve](https://www.g2.com/compare/atera-vs-logmein-resolve) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone) - [Atera vs PagerDuty](https://www.g2.com/compare/atera-vs-pagerduty) - [Atera vs xMatters](https://www.g2.com/compare/atera-vs-xmatters) ### 10. [xMatters](https://www.g2.com/products/xmatters/reviews) By Everbridge **Average Rating:** 4.5/5 **Total Reviews:** 786 xMatters is an intelligent communications platform that connects insights from any system to the people that matter. Reviewers say compared to C2 ITSM, xMatters is: - Easier to set up - Easier to do business with - Better at support Categories in common with C2 ITSM: [Incident Management](https://www.g2.com/categories/incident-management) **Compare:** [C2 ITSM vs xMatters](https://www.g2.com/compare/c2-itsm-vs-xmatters) **Compare xMatters with other alternatives:** - [xMatters vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-xmatters) - [xMatters vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-xmatters) - [xMatters vs Freshservice](https://www.g2.com/compare/freshservice-vs-xmatters) - [xMatters vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-xmatters) - [xMatters vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-xmatters) - [xMatters vs SysAid](https://www.g2.com/compare/sysaid-vs-xmatters) - [xMatters vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-xmatters) - [xMatters vs PagerDuty](https://www.g2.com/compare/pagerduty-vs-xmatters) - [xMatters vs Atera](https://www.g2.com/compare/atera-vs-xmatters) ## Explore Articles - [AnnounceKit vs LaunchNotes vs Beamer for a SaaS product team comparing release notes management platforms: which makes it easiest to communicate product updates in a way that actually drives customer engagement?](https://www.g2.com/discussions/announcekit-vs-launchnotes-vs-beamer-for-a-saas-product-team-comparing-release-notes-management-platforms-which-makes-it-easiest-to-communicate-product-updates-in-a-way-that-actually-drives-customer-engagement ) - [Top desk booking platforms for large corporate offices](https://www.g2.com/discussions/what-are-the-top-desk-booking-platforms-for-large-corporate-offices) - [Best board management software for medium-sized business](https://www.g2.com/discussions/best-board-management-software-for-medium-sized-business) - [Which capital project management platforms integrate natively with SAP and Oracle ERP systems so project cost data flows automatically into financial reporting without manual uploads?](https://www.g2.com/discussions/which-capital-project-management-platforms-integrate-natively-with-sap-and-oracle-erp-systems-so-that-project-cost-data-flows-automatically-into-financial-reporting-without-manual-uploads ) - [Best voice transcription software for business meetings](https://www.g2.com/discussions/best-voice-transcription-software-for-business-meetings) - [Which awards management tools scale reliably when handling unexpected nomination volume spikes?](https://www.g2.com/discussions/which-awards-management-tools-scale-reliably-when-handling-unexpected-nomination-volume-spikes) ## Spotlight Categories - [Affiliate Marketing Software](https://www.g2.com/categories/affiliate-marketing) - [Marketing Analytics Tools](https://www.g2.com/categories/marketing-analytics) - [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)