Top 10 C2 ITSM Alternatives & Competitors

Top 10 Alternatives to C2 ITSM Recently Reviewed By G2 Community

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Jira Service Management
By Atlassian
4.3/5
(961)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to C2 ITSM, Jira Service Management is:
Easier to do business with
Easier to set up
Better at meeting requirements
Categories in common with C2 ITSM:
IT Service Management (ITSM) Tools
Incident Management
Service Desk

ServiceNow IT Service Management
By ServiceNow
4.4/5
(1,219)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to C2 ITSM, ServiceNow IT Service Management is:
More expensive
Easier to do business with
Easier to set up
Categories in common with C2 ITSM:
IT Service Management (ITSM) Tools
Incident Management
Service Desk

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(763)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to C2 ITSM, SolarWinds Service Desk is:
Easier to set up
Easier to do business with
Better at support
Categories in common with C2 ITSM:
IT Service Management (ITSM) Tools
IT Asset Management
Incident Management
Service Desk
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SysAid
By SysAid
4.5/5
(733)
Product Description
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
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Reviewers say compared to C2 ITSM, SysAid is:
Easier to set up
Easier to do business with
Better at support
Categories in common with C2 ITSM:
IT Service Management (ITSM) Tools
Service Desk

NinjaOne
By NinjaOne
4.7/5
(3,672)
Product Description
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
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Reviewers say compared to C2 ITSM, NinjaOne is:
Easier to set up
Easier to do business with
Better at support
Categories in common with C2 ITSM:
IT Service Management (ITSM) Tools
IT Asset Management
Incident Management

LogMeIn Resolve
By GoTo
4.4/5
(442)
Product Description
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
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Reviewers say compared to C2 ITSM, LogMeIn Resolve is:
Easier to set up
Better at meeting requirements
Easier to admin
Categories in common with C2 ITSM:
Service Desk

PagerDuty
By PagerDuty
4.5/5
(916)
Product Description
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.
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Reviewers say compared to C2 ITSM, PagerDuty is:
Easier to do business with
Easier to set up
Better at meeting requirements
Categories in common with C2 ITSM:
Incident Management

Atera
By Atera
4.6/5
(1,029)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to C2 ITSM, Atera is:
Easier to set up
Easier to do business with
Better at support
Categories in common with C2 ITSM:
IT Service Management (ITSM) Tools
IT Asset Management
Service Desk

xMatters
By Everbridge
4.5/5
(712)
Product Description
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
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Reviewers say compared to C2 ITSM, xMatters is:
Easier to set up
Easier to do business with
Better at support
Categories in common with C2 ITSM:
Incident Management

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