Introducing G2.ai, the future of software buying.Try now

Compare Box and Hyland OnBase

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Box
Box
Star Rating
(5,141)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plans
Hyland OnBase
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBase
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Box excels in File Type Support with a score of 9.0, allowing for a wide variety of document formats, while OnBase, with a score of 8.6, has slightly less versatility in this area. Reviewers mention that Box's ability to handle diverse file types enhances collaboration across teams.
  • Reviewers mention that Box's Ease of Setup is rated at 8.7, making it user-friendly for new implementations, compared to OnBase's score of 7.6. Users say that Box's straightforward onboarding process is a significant advantage for organizations looking to minimize downtime.
  • Users on G2 highlight Box's superior Collaboration features, scoring 8.9, which facilitate real-time teamwork and document sharing. In contrast, OnBase scores 8.2, with reviewers noting that while it has collaboration tools, they are not as intuitive or robust as those offered by Box.
  • Reviewers mention that OnBase shines in Process Automation, achieving a score of 9.1, which is higher than Box's 8.4. Users report that OnBase's automation capabilities streamline workflows effectively, making it a preferred choice for organizations focused on efficiency.
  • Users say that both products score equally in Meets Requirements at 8.8, indicating that they both effectively fulfill user needs. However, Box's additional features in document management are often highlighted as a differentiator by reviewers.
  • G2 users report that OnBase leads in Records Management with a score of 9.0, compared to Box's 8.8. Reviewers mention that OnBase's robust compliance and records retention features are particularly beneficial for industries with strict regulatory requirements.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Browse all 6 pricing plans
Hyland OnBase
No pricing available
Free Trial
Box
Free Trial is available
Hyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.8
4,364
8.8
166
Ease of Use
8.7
4,408
8.3
288
Ease of Setup
8.7
1,078
7.6
200
Ease of Admin
8.7
986
8.1
90
Quality of Support
8.4
3,011
8.3
148
Has the product been a good partner in doing business?
8.7
878
8.9
88
Product Direction (% positive)
7.6
4,261
8.0
160
Features by Category
9.2
95
Not enough data
Signature Process
9.2
56
Not enough data
9.0
52
Not enough data
9.3
56
Not enough data
9.2
55
Not enough data
8.8
53
Not enough data
9.2
49
Not enough data
9.0
53
Not enough data
9.3
50
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
54
Not enough data
9.2
54
Not enough data
9.2
52
Not enough data
Platform
8.8
62
Not enough data
9.2
67
Not enough data
9.0
59
Not enough data
9.3
67
Not enough data
8.8
59
Not enough data
Cloud Content CollaborationHide 22 FeaturesShow 22 Features
8.5
3,695
Not enough data
File Management
8.6
2946
Not enough data
8.7
3309
Not enough data
8.9
3264
Not enough data
8.3
3161
Not enough data
8.5
2264
Not enough data
Agentic AI - Cloud Content Collaboration
7.2
45
Not enough data
7.9
46
Not enough data
7.6
45
Not enough data
Collaboration
8.7
2850
Not enough data
9.1
3396
Not enough data
7.8
2637
Not enough data
8.3
2552
Not enough data
Administration
8.8
2001
Not enough data
8.7
1855
Not enough data
8.7
1788
Not enough data
8.6
2040
Not enough data
8.7
1665
Not enough data
9.0
2119
Not enough data
Platform
8.9
809
Not enough data
8.5
610
Not enough data
8.6
571
Not enough data
8.5
496
Not enough data
Not enough data
9.3
14
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
20
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Business Process ManagementHide 26 FeaturesShow 26 Features
Not enough data
8.5
61
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Enterprise Content Management (ECM)Hide 25 FeaturesShow 25 Features
8.5
123
8.3
103
Agentic AI - Enterprise Content Management (ECM)
7.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
File Management
9.0
111
8.6
89
8.5
94
8.8
73
8.3
91
8.5
68
8.7
103
8.8
68
8.9
109
8.2
72
8.6
97
8.4
67
8.3
91
8.4
70
8.2
89
8.0
62
8.4
86
8.2
58
8.8
109
8.6
91
8.9
105
8.3
74
8.7
102
7.0
41
Workflow
8.4
93
9.1
83
8.2
95
8.7
74
8.4
98
8.6
68
8.8
98
9.0
79
8.5
89
8.7
58
Platform
8.6
90
8.5
42
8.9
106
8.6
86
8.5
88
8.5
72
8.7
87
8.7
74
8.6
88
8.5
64
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
No-Code Development PlatformsHide 13 FeaturesShow 13 Features
Not enough data
8.7
5
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box
Box
Hyland OnBase
Hyland OnBase
Box and Hyland OnBase are categorized as Enterprise Content Management (ECM)
Reviews
Reviewers' Company Size
Box
Box
Small-Business(50 or fewer emp.)
28.5%
Mid-Market(51-1000 emp.)
30.8%
Enterprise(> 1000 emp.)
40.7%
Hyland OnBase
Hyland OnBase
Small-Business(50 or fewer emp.)
5.8%
Mid-Market(51-1000 emp.)
41.9%
Enterprise(> 1000 emp.)
52.3%
Reviewers' Industry
Box
Box
Higher Education
9.4%
Information Technology and Services
7.4%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.8%
Hyland OnBase
Hyland OnBase
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Alternatives
Box
Box Alternatives
Progress ShareFile
Progress ShareFile
Add Progress ShareFile
Laserfiche
Laserfiche
Add Laserfiche
Revver
Revver
Add Revver
iManage Work
iManage
Add iManage Work
Hyland OnBase
Hyland OnBase Alternatives
Laserfiche
Laserfiche
Add Laserfiche
DocuWare
DocuWare
Add DocuWare
M-Files
M-Files
Add M-Files
Docusign CLM
Docusign CLM
Add Docusign CLM
Discussions
Box
Box Discussions
How does this service differ from Dropbox?
4 Comments
Stephen P.
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
Sasha M.
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
Shobhit S.
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Hyland OnBase
Hyland OnBase Discussions
What is OnBase Document Management?
2 Comments
Surbhi D.
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more