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Compare Blink Software and KnowledgeOwl 
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At a Glance
Market Segments
Enterprise (51.0% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
Contact Us
$100.00
Blink
Star Rating
(257)4.7 out of 5
Market Segments
Enterprise (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about BlinkKnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing plansBlink vs KnowledgeOwl
When assessing the two solutions, reviewers found Blink easier to use and set up. However, KnowledgeOwl is easier to administer. Reviewers also preferred doing business with KnowledgeOwl overall.
- Reviewers felt that Blink meets the needs of their business better than KnowledgeOwl.
- When comparing quality of ongoing product support, reviewers felt that KnowledgeOwl is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Blink over KnowledgeOwl.
Pricing
Entry-Level Pricing
Blink
Blink pricing
Contact Us
Enterprise discounts available POA
- News feed
- Content hub
- Secure chat
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Free Trial
Blink
Free Trial is available
KnowledgeOwl
Free Trial is available
Ratings
Meets Requirements
9.2
240
9.1
117
Ease of Use
9.3
240
9.2
118
Ease of Setup
9.1
152
8.9
88
Ease of Admin
9.0
135
9.1
90
Quality of Support
9.2
208
9.7
111
Has the product been a good partner in doing business?
9.4
120
9.7
86
Product Direction (% positive)
9.8
238
9.6
117
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.6
90
Not enough data
8.8
108
Not enough data
8.5
98
Not enough data
Business Instant Messaging
6.4
47
Not enough data
6.0
47
Not enough data
Business Instant Messaging
9.3
96
Not enough data
9.2
97
Not enough data
8.4
75
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.6
43
Not enough data
8.4
43
Not enough data
8.8
44
Not enough data
7.0
39
Not enough data
6.8
38
Not enough data
9.6
42
Knowledge Dissemination
Not enough data
8.3
46
Not enough data
9.5
45
Not enough data
9.3
45
Not enough data
8.5
41
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
9.7
42
Not enough data
8.4
36
Not enough data
8.3
38
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Information Distribution
9.2
84
Not enough data
8.1
79
Not enough data
8.9
84
Not enough data
7.6
77
Not enough data
8.1
76
Not enough data
Employee Engagement
8.9
84
Not enough data
8.5
78
Not enough data
9.2
83
Not enough data
7.7
74
Not enough data
9.1
82
Not enough data
9.7
10
Not enough data
8.3
9
Not enough data
9.4
9
Not enough data
User Experience & Accessibility - Employee Communications
9.2
8
Not enough data
9.4
8
Not enough data
8.3
7
Not enough data
9.0
8
Not enough data
Content Distribution - Employee Communications
9.4
8
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
Additional Features - Employee Communications
9.0
8
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Core Features
7.7
19
Not enough data
7.0
17
Not enough data
9.3
18
Not enough data
8.6
19
Not enough data
Additional Features-
8.2
19
Not enough data
6.9
18
Not enough data
7.9
17
Not enough data
Interoperability
8.9
20
Not enough data
8.7
19
Not enough data
8.6
17
Not enough data
Generative AI
Not enough data
7.9
7
Self-Service Experience
Not enough data
9.5
29
Not enough data
9.4
29
Not enough data
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Agentic AI - Customer Self-Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
9.0
7
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.2
28
Not enough data
8.6
29
Not enough data
8.0
27
Not enough data
8.6
29
Not enough data
8.7
30
Not enough data
8.6
27
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.3
33
Not enough data
9.2
31
Not enough data
8.9
30
Not enough data
9.0
30
Not enough data
Operations - Frontline Worker Communication Platforms
7.5
30
Not enough data
8.4
33
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
7.6
21
Not enough data
9.6
28
Not enough data
People Analytics - Employee Experience Software
8.1
27
Not enough data
8.4
24
Not enough data
Advanced Features - Employee Experience Software
8.8
24
Not enough data
8.1
26
Not enough data
8.7
22
Not enough data
Employee Improvement - Employee Experience Software
7.9
28
Not enough data
8.0
23
Not enough data
8.7
24
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.6
101
Not enough data
8.6
83
Not enough data
Platform Content
8.6
91
Not enough data
8.3
90
Not enough data
8.3
62
Not enough data
7.4
70
Not enough data
Platform Additional Functionality
8.9
103
Not enough data
8.3
62
Not enough data
9.1
100
Not enough data
8.9
95
Not enough data
Platform
8.5
111
Not enough data
8.5
94
Not enough data
8.5
64
Not enough data
9.1
126
Not enough data
9.2
125
Not enough data
9.1
111
Not enough data
8.7
118
Not enough data
8.6
107
Not enough data
Categories
Categories
Shared Categories
Blink and KnowledgeOwl share no categories
Reviews
Reviewers' Company Size
Blink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
47.0%
Hospital & Health Care
8.7%
Logistics and Supply Chain
3.6%
Hospitality
3.2%
Real Estate
2.8%
Other
34.8%
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Discussions
is there a way to set a folder up on the blink that only selected people can see
1 Comment
Official Response from Blink
Hi Robert, thanks for your question. Absolutely! Blink runs on the concept of teams and users will only see content (including folders) that is shared with...Read more
Is it possible to add a calendar in Hub that everyone could view so they know when events are?
1 Comment
Official Response from Blink
Hi Jenny,
thank you for getting in touch. Great to hear that you would like a company calendar to keep up to date with upcoming events. Unfortunately, it...Read more
Is it possible to add a calendar in Hub that everyone could view so they know when events are?
1 Comment
Official Response from Blink
Hello Jenny, Georgie here from the Blink Marketing team.
YES! This is possible - and very handy. Here is the help article to talk you through getting...Read more
KnowledgeOwl has no discussions with answers
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