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At a Glance
Market Segments
Enterprise (51.0% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 1 User Per Month
Blink
Star Rating
(257)4.7 out of 5
Market Segments
Enterprise (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about BlinkGuru
Star Rating
(2,311)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Guru excels in user-generated content, scoring 9.6 compared to Blink's 8.9. Users appreciate Guru's ability to allow team members to contribute knowledge easily, enhancing collaboration and information sharing.
- Users report that both Guru and Blink have high ease of use scores of 9.3, but Guru stands out with a slightly better ease of setup score of 9.3 versus Blink's 9.1. Reviewers mention that Guru's intuitive interface and straightforward onboarding process make it easier for teams to get started quickly.
- Reviewers mention that Guru's quality of support is rated at 9.4, higher than Blink's 9.2. Users highlight Guru's responsive customer service and helpful resources, which contribute to a smoother user experience.
- Users on G2 report that Guru's community building features score 9.4, slightly better than Blink's 9.3. Reviewers appreciate Guru's focus on fostering a collaborative environment, which encourages knowledge sharing among team members.
- G2 users note that Guru's polls and surveys feature is particularly strong, scoring 9.8, while Blink's is rated at 9.3. Users mention that Guru's ability to gather feedback and insights from team members helps in making informed decisions.
- Users say that Guru's user management capabilities score 9.4, significantly higher than Blink's 8.0. Reviewers highlight Guru's robust admin controls and ease of managing user permissions, which is crucial for larger teams.
Pricing
Entry-Level Pricing
Blink
Blink pricing
Contact Us
Enterprise discounts available POA
- News feed
- Content hub
- Secure chat
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Blink
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
9.2
240
9.2
1,910
Ease of Use
9.3
240
9.3
1,932
Ease of Setup
9.1
152
9.3
949
Ease of Admin
9.0
135
9.0
476
Quality of Support
9.2
208
9.3
1,508
Has the product been a good partner in doing business?
9.4
120
9.4
429
Product Direction (% positive)
9.8
238
9.2
1,809
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
105
Not enough data
9.3
104
Not enough data
9.4
104
Content Discovery
Not enough data
9.3
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
9.3
99
Not enough data
9.1
101
Generative AI
Not enough data
9.1
63
Not enough data
9.1
64
Business Instant Messaging
8.6
90
Not enough data
8.8
108
Not enough data
8.5
98
Not enough data
Business Instant Messaging
6.4
47
Not enough data
6.0
47
Not enough data
Business Instant Messaging
9.3
96
Not enough data
9.2
97
Not enough data
8.4
75
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
676
Not enough data
9.2
670
Not enough data
9.1
665
Knowledge Management
Not enough data
9.6
789
Not enough data
9.2
739
Not enough data
9.2
700
Compliance
Not enough data
9.2
686
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Customer Support
Not enough data
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Data Security
Not enough data
9.2
633
Not enough data
9.2
629
Not enough data
9.3
650
Not enough data
9.1
633
Administration
Not enough data
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Generative AI
Not enough data
9.0
483
Knowledge Pages
Not enough data
9.0
683
Not enough data
9.1
640
Not enough data
9.0
682
Not enough data
8.8
582
Not enough data
8.9
542
Not enough data
9.1
554
Knowledge Dissemination
Not enough data
8.9
667
Not enough data
9.0
665
Not enough data
9.5
736
Not enough data
9.1
712
Not enough data
9.1
574
Not enough data
9.2
576
Not enough data
9.3
580
Not enough data
9.0
547
Not enough data
9.2
558
Agentic AI - Knowledge Base
Not enough data
8.6
99
Not enough data
8.9
100
Not enough data
8.8
97
Information Distribution
9.2
84
Not enough data
8.1
79
Not enough data
8.9
84
Not enough data
7.6
77
Not enough data
8.1
76
Not enough data
Employee Engagement
8.9
84
Not enough data
8.5
78
Not enough data
9.2
83
Not enough data
7.7
74
Not enough data
9.1
82
Not enough data
9.7
10
Not enough data
8.3
9
Not enough data
9.4
9
Not enough data
User Experience & Accessibility - Employee Communications
9.2
8
Not enough data
9.4
8
Not enough data
8.3
7
Not enough data
9.0
8
Not enough data
Content Distribution - Employee Communications
9.4
8
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
Additional Features - Employee Communications
9.0
8
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.3
93
Not enough data
8.9
90
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Search Queries
Not enough data
9.2
91
Not enough data
9.4
94
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
91
AI powered search - Enterprise Search Software
Not enough data
8.7
28
Not enough data
8.2
27
Not enough data
9.3
28
Functionality
Not enough data
9.0
91
Not enough data
9.4
93
Not enough data
9.1
93
Compatibility - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Functionality - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.5
27
Not enough data
9.0
27
Search Queries - Enterprise Search Software
Not enough data
8.9
28
Not enough data
9.5
29
Not enough data
8.4
29
Not enough data
9.2
28
Responses
Not enough data
8.6
53
Not enough data
8.7
52
Not enough data
9.2
55
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.4
50
Not enough data
8.2
52
Not enough data
8.8
53
Not enough data
9.0
51
Platform
Not enough data
8.8
55
Not enough data
8.7
51
Not enough data
8.6
52
Autonomy - AI Agents
Not enough data
8.9
55
Not enough data
8.8
53
Not enough data
8.8
55
Not enough data
8.8
54
Generative AI
Not enough data
9.0
55
Not enough data
8.8
53
Core Features
7.7
19
Not enough data
7.0
17
Not enough data
9.3
18
Not enough data
8.6
19
Not enough data
Additional Features-
8.2
19
Not enough data
6.9
18
Not enough data
7.9
17
Not enough data
Interoperability
8.9
20
Not enough data
8.7
19
Not enough data
8.6
17
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
9.0
7
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.2
28
Not enough data
8.6
29
Not enough data
8.0
27
Not enough data
8.6
29
Not enough data
8.7
30
Not enough data
8.6
27
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.3
33
Not enough data
9.2
31
Not enough data
8.9
30
Not enough data
9.0
30
Not enough data
Operations - Frontline Worker Communication Platforms
7.5
30
Not enough data
8.4
33
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
7.6
21
Not enough data
9.6
28
Not enough data
People Analytics - Employee Experience Software
8.1
27
Not enough data
8.4
24
Not enough data
Advanced Features - Employee Experience Software
8.8
24
Not enough data
8.1
26
Not enough data
8.7
22
Not enough data
Employee Improvement - Employee Experience Software
7.9
28
Not enough data
8.0
23
Not enough data
8.7
24
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.6
101
Not enough data
8.6
83
Not enough data
Platform Content
8.6
91
Not enough data
8.3
90
Not enough data
8.3
62
Not enough data
7.4
70
Not enough data
Platform Additional Functionality
8.9
103
Not enough data
8.3
62
Not enough data
9.1
100
Not enough data
8.9
95
Not enough data
Platform
8.5
111
Not enough data
8.5
94
Not enough data
8.5
64
Not enough data
9.1
126
Not enough data
9.2
125
Not enough data
9.1
111
Not enough data
8.7
118
Not enough data
8.6
107
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blink and Guru share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Blink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
47.0%
Hospital & Health Care
8.7%
Logistics and Supply Chain
3.6%
Hospitality
3.2%
Real Estate
2.8%
Other
34.8%
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Discussions
Is it possible to add a calendar in Hub that everyone could view so they know when events are?
1 Comment
Official Response from Blink
Hi Jenny,
thank you for getting in touch. Great to hear that you would like a company calendar to keep up to date with upcoming events. Unfortunately, it...Read more
is there a way to set a folder up on the blink that only selected people can see
1 Comment
Official Response from Blink
Hi Robert, thanks for your question. Absolutely! Blink runs on the concept of teams and users will only see content (including folders) that is shared with...Read more
Is it possible to add a calendar in Hub that everyone could view so they know when events are?
1 Comment
Official Response from Blink
Hello Jenny, Georgie here from the Blink Marketing team.
YES! This is possible - and very handy. Here is the help article to talk you through getting...Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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