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At a Glance
Market Segments
Small-Business (49.9% of reviews)
Mid-Market (47.8% of reviews)
Entry-Level Pricing
Free
Contact Us 5 Team Accounts (billed annually)
Basecamp
Star Rating
(5,421)4.1 out of 5
Market Segments
Small-Business (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansDocument360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansBasecamp vs Document360
When assessing the two solutions, reviewers found Document360 easier to use, set up, and administer. Reviewers also preferred doing business with Document360 overall.
- Reviewers felt that Document360 meets the needs of their business better than Basecamp.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Basecamp.
Pricing
Entry-Level Pricing
Basecamp
Basecamp Free
Free
Basecamp Free is free forever! No credit card required.
- Completely free
- Manage one project
- 1GB storage space
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Free Trial
Basecamp
Free Trial is available
Document360
Free Trial is available
Ratings
Meets Requirements
8.5
4,817
9.1
347
Ease of Use
8.5
4,829
9.3
350
Ease of Setup
8.7
1,434
9.1
235
Ease of Admin
8.6
1,327
9.1
211
Quality of Support
8.4
3,231
9.5
335
Has the product been a good partner in doing business?
8.7
1,173
9.4
209
Product Direction (% positive)
7.5
4,710
9.5
312
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
604
|
Verified
Not enough data
8.9
606
|
Verified
Not enough data
8.5
575
|
Verified
Not enough data
9.1
604
|
Verified
Not enough data
8.2
267
Not enough data
Feature Not Available
Not enough data
8.7
563
|
Verified
Not enough data
8.5
316
Not enough data
Projects
8.8
561
|
Verified
Not enough data
8.6
306
Not enough data
8.2
458
|
Verified
Not enough data
8.7
534
|
Verified
Not enough data
8.7
501
|
Verified
Not enough data
8.0
234
Not enough data
Feature Not Available
Not enough data
8.5
495
|
Verified
Not enough data
8.0
226
Not enough data
8.1
233
Not enough data
8.5
458
|
Verified
Not enough data
Resource Management
8.5
477
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
519
|
Verified
Not enough data
Project Monitoring
8.6
470
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
513
|
Verified
Not enough data
Generative AI
6.6
87
Not enough data
6.8
87
Not enough data
Agentic AI - Project Management
6.1
50
Not enough data
6.5
49
Not enough data
6.7
49
Not enough data
6.2
50
Not enough data
6.5
50
Not enough data
6.3
50
Not enough data
6.6
50
Not enough data
Administration
Not enough data
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Compliance
Not enough data
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Customer Support
Not enough data
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Data Security
Not enough data
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Administration
Not enough data
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Generative AI
Not enough data
8.2
30
Setup
8.5
84
Not enough data
8.5
84
Not enough data
7.9
65
Not enough data
8.7
89
Not enough data
Management
Feature Not Available
Not enough data
8.3
76
Not enough data
8.1
75
Not enough data
Generative AI
6.7
40
Not enough data
Agentic AI - Workflow Management
5.5
16
Not enough data
5.4
16
Not enough data
5.7
15
Not enough data
5.8
16
Not enough data
5.8
16
Not enough data
6.1
16
Not enough data
5.8
16
Not enough data
Knowledge Pages
Not enough data
8.5
174
Not enough data
8.6
170
Not enough data
8.9
181
Not enough data
8.4
149
Not enough data
7.8
120
Not enough data
8.8
147
Knowledge Dissemination
Not enough data
8.7
175
Not enough data
9.1
179
Not enough data
9.2
179
Not enough data
8.8
175
Not enough data
8.5
141
Not enough data
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Agentic AI - Knowledge Base
Not enough data
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Task Creation
8.8
140
Not enough data
8.9
142
Not enough data
8.6
138
Not enough data
Feature Not Available
Not enough data
Task Management
8.4
138
Not enough data
8.9
140
Not enough data
7.7
105
Not enough data
8.5
131
Not enough data
Generative AI
7.1
52
Not enough data
7.1
52
Not enough data
Automation
7.9
92
Not enough data
7.9
89
Not enough data
8.0
88
Not enough data
Administration
8.3
86
Not enough data
8.3
86
Not enough data
8.9
87
Not enough data
Project management
8.7
91
Not enough data
8.0
85
Not enough data
8.4
89
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
Feature Not Available
Not enough data
8.4
86
Not enough data
Workload
8.4
69
Not enough data
8.3
88
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
Communication & Collaboration
8.6
88
Not enough data
8.6
89
Not enough data
8.8
89
Not enough data
Cost Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.0
75
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
Generative AI
6.7
39
Not enough data
6.7
39
Not enough data
Agentic AI - Work Management
5.5
18
Not enough data
5.5
18
Not enough data
5.6
18
Not enough data
5.6
18
Not enough data
Communication
8.4
175
Not enough data
8.5
188
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
8.4
174
Not enough data
Content & Documents
8.8
189
Not enough data
8.7
181
Not enough data
8.4
179
Not enough data
8.1
157
Not enough data
Controls
8.1
157
Not enough data
8.0
151
Not enough data
8.5
176
Not enough data
8.3
172
Not enough data
8.1
156
Not enough data
Project Management
8.7
190
Not enough data
8.6
185
Not enough data
8.7
180
Not enough data
8.1
159
Not enough data
Remote Collaboration
8.5
164
Not enough data
8.4
173
Not enough data
8.6
168
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
68
Not enough data
6.9
68
Not enough data
Agentic AI - Project Collaboration
5.5
29
Not enough data
5.6
29
Not enough data
Generative AI
Not enough data
8.4
47
Self-Service Experience
Not enough data
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Self-Service Platform
Not enough data
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Agentic AI - Customer Self-Service
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Management and Discovery - IT Documentation
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Operations - IT Documentation
Not enough data
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Agentic AI - Note-Taking Software
8.3
6
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basecamp and Document360 share no categories
Unique Categories
Basecamp is categorized as Project Management, Task Management, Project Collaboration, Work Management, Workflow Management, Employee Intranet, and Note-Taking Software
Document360 is categorized as Knowledge Base, IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Reviews
Reviewers' Company Size
Basecamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
8.4%
Non-Profit Organization Management
5.7%
Computer Software
5.6%
Higher Education
4.9%
Other
58.3%
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Alternatives
Discussions
Why does it work slow in mobile phones?
7 Comments
KG
If you upgrade to Basecamp 2 it's alot faster if that's the one you have try un- installing it and start over after that it could be you need more memory space Read more
is basecamp going to expand and add more fetures
5 Comments
ET
Yes, I would say so. The product is evolving a growing all the time. Read more
Is there a way to get reports on certain employee's productivity?
5 Comments
AA
There are not formal reports but you can look at users' activityRead more
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
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