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At a Glance
Market Segments
Small-Business (52.3% of reviews)
Mid-Market (54.1% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Free 10000 Sessions Per Month
B2Metric
Star Rating
(44)4.8 out of 5
Market Segments
Small-Business (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansHeap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, allowing for comprehensive tracking of user interactions, while B2Metric's tracking capabilities are noted to be less robust, scoring 8.4 in Conversions.
- Reviewers mention that B2Metric shines in Predictive Modeling and Recommendation Engine, both receiving perfect scores of 10.0, indicating strong capabilities in forecasting user behavior and providing personalized recommendations, which Heap lacks in comparison.
- G2 users highlight that Heap | by Contentsquare offers superior Click Tracking with a score of 9.4, which is crucial for understanding user engagement, whereas B2Metric's Exit Tracking is rated lower at 7.9, suggesting less effectiveness in analyzing user drop-off points.
- Users on G2 report that B2Metric's Survey Deployment feature is highly rated at 9.1, making it easier to gather user feedback, while Heap's survey capabilities are not as emphasized, indicating a potential gap in user feedback collection.
- Reviewers mention that Heap | by Contentsquare provides excellent Quality of Support with a score of 8.7, which is crucial for users needing assistance, while B2Metric also performs well with a score of 9.7, but users feel that Heap's support is more accessible and responsive.
- Users say that B2Metric's Dynamic Segmentation feature is rated at 9.8, allowing for more precise targeting of user groups, while Heap's segmentation capabilities, although strong at 9.2, do not match the level of granularity offered by B2Metric.
Pricing
Entry-Level Pricing
B2Metric
Starter
Starting at $99.00
Per Month
Perfectly suits startups who want to accelerate customer journey and product analytics with power of AI.
- Up to 50K Montly Tracked User
- All core reports for user journey analysisAll core reports for user journey analysis
- User and Event Metrics
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
B2Metric
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
9.7
39
8.6
856
Ease of Use
9.8
42
8.1
865
Ease of Setup
9.8
32
8.5
313
Ease of Admin
9.8
7
8.6
317
Quality of Support
9.7
39
8.7
679
Has the product been a good partner in doing business?
10.0
7
8.8
299
Product Direction (% positive)
9.7
38
8.7
794
Features by Category
Metrics
Not enough data
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Reporting
Not enough data
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Other
Not enough data
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
User Identification
Not enough data
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Tracking & Reporting
Not enough data
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Intelligence
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Platform Basics
9.8
33
9.2
30
9.9
33
9.2
31
Platform Data
9.8
33
9.1
32
9.7
33
8.7
34
9.9
34
9.2
33
9.8
34
8.9
33
Platform Additional Functionality
9.8
33
9.2
33
9.7
33
8.9
31
9.8
33
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Integration - Machine Learning
10.0
13
Not enough data
Learning - Machine Learning
10.0
13
Not enough data
10.0
13
Not enough data
9.9
13
Not enough data
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
B2Metric and Heap are categorized as Customer Journey Analytics
Unique Categories
B2Metric is categorized as Machine Learning and Customer Data Platform (CDP)
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Digital Analytics, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
B2Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.7%
Financial Services
13.6%
Telecommunications
9.1%
Information Technology and Services
9.1%
Automotive
6.8%
Other
38.6%
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Discussions
B2Metric has no discussions with answers
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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