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B2Metric Reviews & Product Details

B2Metric Overview

What is B2Metric?

B2Metric is an AI/ML-powered data analytics platform that enables marketing, data analytics, and CRM teams to better understand customer trends and behaviors. B2Metric uses machine learning to automate data analysis and generate predictive insights, which can be used to improve customer engagement, retention, and growth.

B2Metric Details
Product Website
Languages Supported
Greek, English, Kazakh, Turkish
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Product Description

B2Metric is an AI-Powered customer journey predictive analytics solution for marketing and growth teams of each size of company that predicts user behaviors in real-time and optimizes marketing growth by understanding customers following actions in digital platforms. B2Metric IQ helps you to gain deep insights with the User Growth Analytics & Intelligent CRM, Predictive & Behavioral Analytics, and Performance Optimization System Products. By the adaptation of these 3 sub-products to your organization, you can segment your target users, create effective and efficient marketing strategies and build an impressive remarketing plan. B2Metric's AI-Based customer journey predictive analytics platform solution has been run for 8 industries into production. Insurance, Telecom, Retail, Banking and Finance, Digital Apps, Media, Automotive

How do you position yourself against your competitors?

Use B2Metric for connecting multiple data sources and get actionable insights with AI/ML based predictive models.

You can create your custom churn definition and see how our AI models work as a difference to other predictive tools.

Predict your churn, take actions to stop it, increase your Customer Lifetime Value and decrease your marketing costs as a result!


Seller Details
Seller
B2Metric
Company Website
Year Founded
2018
HQ Location
Menlo Park, California
Twitter
@B2Metric
363 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®

Oğulcan .
O
Overview Provided by:

Recent B2Metric Reviews

MI
Merve Şehbal I.Mid-Market (51-1000 emp.)
5.0 out of 5
"Never believed AI can predict every customers’ behaviour!"
The features and integration points B2Metric have is something else. While checking out whether I can use or integrate with another application, B2...
MK
Metin K.Mid-Market (51-1000 emp.)
4.5 out of 5
"AI predict customers’ behaviour"
B2Metric makes customer tracking and data analytics easier
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Exceptional AI-Powered Analytics Platform"
B2Metric’s AI-driven analytics platform offers powerful insights, helping businesses make data-driven decisions with ease. The platform’s ability t...
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B2Metric Media

B2Metric Demo - Predictive Insights
Bring together Google Analytics 4.0 and Adjust user data in one dashboard. Build AI-based user next-best action predictive insights.
B2Metric Demo - Marketing Campaigns
Enhance the performance of your marketing campaigns by creating targeted campaigns for the segments you have created.
B2Metric Demo - RFM
Do hyper-personalized insights and transform your data into actionable insights.
B2Metric Demo - Genii (AI Chatbot)
With Genii, B2Metric is revolutionizing the way businesses harness the power of data. Now, extracting valuable insights is as simple as typing out a natural language prompt. Whether you're seeking to understand your active user base or delve into complex sales metrics, Genii provides real-time, a...
B2Metric Demo - ML Studio
No-code training for your model and see all you’ve trained models with the Lab page.
B2Metric Demo - ML Studio
Analyze your results with calculated scores by selecting methods for data processing.
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B2Metric demo available

Try an interactive demo created by the software seller (right here on G2).
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44 B2Metric Reviews

4.8 out of 5
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44 B2Metric Reviews
4.8 out of 5
44 B2Metric Reviews
4.8 out of 5

B2Metric Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for B2MetricQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Zeynep E.
ZE
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

B2Metric can easily enter the integration process with all the platforms I have used so far. It

provides me with the data I want to access with ease of use. It increases my team's reporting

speed by overcoming our reporting problems. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I haven't come across anything specific that I don't like about B2Metric yet. However, I would

say it would be helpful if there was a booklet or help desk to onboard new members of our

team. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

B2Metric has been beneficial for me and my team in terms of personalized marketing actions, tracking of machine learning-based customer actions and movements, and customer churn prediction. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

Thank you so much for sharing your feedback on B2Metric! It’s fantastic to hear that our platform has been making a positive impact on your reporting efficiency and helping your team overcome common data challenges.

Regarding your suggestion about onboarding resources, that’s valuable input, and we're always working on ways to make onboarding even easier for new users. We took our notes and we will be working for what's further!

Thanks again for taking the time to review us!

EK
Regional Sales &amp; Business Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

Its fast integration and quick actions with other connection points accelerated our work by not having to check all the applications one by one. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Maybe some documentation to make it understandable for non-techical teams as well. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

We’ve used B2Metric as CRM Team. By integrating our CRM systems we are able to access all our CRM data in a dashboard. Review collected by and hosted on G2.com.

Songül G.
SG
Marketing Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

B2Metric was very easy to use, connect data and access dashboards. B2Metric provided us with ease and speed at this point. The features in the platform gave us more than enough information. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Specifically, nothing. B2Metric is leading the way. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

B2Metric help us to reduce churn by 2x within 6 months and analyze customer base more Review collected by and hosted on G2.com.

AA
Strategy &amp; Process Management Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

B2Metric makes customer tracking and data analytics easier with its features and modules. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Using B2Metric was easy and fast. I couldn’t say there is a thing that I dislike. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

We’ve used B2Metric for customer behavior analytics and campaign optimization. With this aim we achieved better segments and campaign groups. Review collected by and hosted on G2.com.

EC
Partnership Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

B2Metrics follow and adopt new AI technologies to develop applications for their customers. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

B2Metric should grow worldwide in a short time to support customers in different countries, Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

The most important thing in business to understand thoughts and behaviours of customers in a short time to put right policies in marketing and sales policies.

If you can do this , you do not lose your existing and potantial customers in your business , and your business grow continoussly , because you can read thoughts of your customers in every moment,

B2Metric solve all these our needs by implementing with its AI-Based Marketing Analytics application . Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

Thank you for your insightful review! We're excited to hear that you appreciate our commitment to adopting new AI technologies to enhance our applications for customers.

We understand your desire for B2Metric to expand globally to better support users in different regions. We're working towards that goal! We're here to support your growth!

Ana Clara F.
AF
Custome success manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insights and customer journey analytics, our work has become easier in terms of which actions to take at which steps. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

It is easier to access all information and insights in a single dashboard. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

Thank you so much for your feedback!

We're really happy to hear that B2Metric’s customer journey analytics and insights are making things easier for you. We totally understand that some of the technical parts can be a bit tricky, and we're always working on making things more user-friendly.

We're always here to support you, so feel free to reach out whenever you need anything!

Barbara R.
BR
BDR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

B2Metric connects effortlessly with all our platforms, giving us quick access to data and speeding up reporting. It helps us reduce churn by spotting customer patterns early, letting us act proactively. Overall, it boosts our data strategy from all angles. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

So far, I haven’t encountered any issues or drawbacks with B2Metric. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

B2Metric helped me to understand data, customer behaviors and take marketing actions by predictive analytics. Review collected by and hosted on G2.com.

MI
Senior Marketing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about B2Metric?

The features and integration points B2Metric have is something else. While checking out whether I can use or integrate with another application, B2Metric’s team easily connected. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I really like the platform. But receiving help while integration shouldn’t be an option. Still a perfect customer service though. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

As marketing and product teams we are able to create each specific metrics within a dashboard and it helps to present everything at once to our Review collected by and hosted on G2.com.

E
Deputy General Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about B2Metric?

B2Metric is a product that can truly revolutionize the SaaS field with its hundreds of integrations, ease of use, customer support and number of features. Implementetion process was easy and by that I can use B2Metric dashboards easily. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Although B2Metric is easy to use, it can sometimes be complicated and difficult because it is an artificial intelligence-based machine learning analytical platform. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

With B2Metric integrations, we had the chance to view analytics from different sources on a single dashboard. In this way, we were able to take different predictive actions such as customer movement estimation and campaign optimization. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

Thank you for sharing your feedback! It’s great that the implementation process went smoothly, allowing you to dive right into our dashboards and access the insights you need.

We also appreciate your note about the complexity that sometimes comes with using an AI-powered analytics platform. Our team is constantly working to improve user experience, so feedback like yours is invaluable in helping us make B2Metric even more intuitive.

Thanks again for being part of the B2Metric community, and please don’t hesitate to reach out if we can support you further!

Simay A.
SA
Customer Support Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about B2Metric?

Being able to access hundreds of data from a single dashboard has made it very easy. By this way, instead of looking at each platform individually, I can handle it with a single dashboard. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

It is perfect the way it is. But maybe I could recommend having more visual enhancements. Sometimes I found it hard to navigate my actions. Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

Identifying customers who are likely to churn or up-sell! Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

Thanks for sharing such a great review! 😊 We're more than happy that you love the dashboard and find it easy to navigate multiple data sources in one place. That's exactly what we aim for! And we totally hear you on the visual side of things! We’re always working to make the interface even more intuitive and eye-catching.

As for helping you catch those customers likely to churn or go for an upsell, we're so happy it’s making a difference!