G2 reviewers report that Cordial excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate how the platform centralizes messaging across various channels, making it easier to manage campaigns and data.
According to verified reviews, Attentive stands out for its automation and personalization features, which users find effective for reaching a broad audience. Reviewers highlight the platform's simplicity and speed, noting that it helps streamline their marketing efforts.
Users say that Cordial's customer support is exceptional, with many mentioning the professionalism and knowledge of the support team. This level of service contributes to a strong partnership feel, as users feel supported in their marketing endeavors.
Reviewers mention that while Attentive is easy to implement and use, it may not offer the same depth in email marketing capabilities as Cordial. Users of Cordial appreciate features like automated email responses and dynamic content, which enhance their email campaigns.
G2 reviewers highlight that Attentive has a significantly larger user base, which may indicate a more robust community and resource availability. However, Cordial's smaller market segment allows for a more tailored approach to customer needs, particularly for small businesses.
According to recent feedback, both platforms have their strengths, but Cordial's focus on real-time data utilization gives it an edge in understanding customer behavior, while Attentive's reporting analytics help users track campaign performance effectively.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Cordial
No pricing available
Free Trial
Attentive
Free Trial is available
Cordial
No trial information available
Ratings
Meets Requirements
8.9
944
9.0
48
Ease of Use
9.1
953
8.5
48
Ease of Setup
8.8
689
8.0
28
Ease of Admin
8.9
393
8.9
22
Quality of Support
9.3
937
9.5
48
Has the product been a good partner in doing business?
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
Yes. With our mobile push channel, you can send push notifications to a contact's home screen, or send in-app notifications that display within your app on...Read more
Can I send emails and sequences based on actions a user performs in my application?
1 Comment
Official Response from Cordial
Yes, emails and sequences can easily be triggered based on your contacts real-time behavior. This includes actions a user performs in an application, or any...Read more
What does Cordial actually do?
1 Comment
Official Response from Cordial
Cordial enables you to use real-time data from anywhere in your technology stack to create true 1:1 customer experiences that adapt to changing customer...Read more
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