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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Mid-Market (44.3% of reviews)
Entry-Level Pricing
Free Trial
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Atera
Star Rating
(956)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansSentinelOne Singularity Endpoint
Star Rating
(193)4.7 out of 5
Market Segments
Mid-Market (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Atera excels in its ticket creation user experience, scoring 8.5, which reviewers mention makes it easy to manage support requests efficiently. In contrast, SentinelOne Singularity's ticketing system received a lower score of 8.4, indicating a slightly less favorable user experience.
- Reviewers mention that Atera's asset management features, particularly its device management capabilities, score 8.9, which users say allows for effective tracking and management of IT assets. SentinelOne Singularity, while strong in security features, scored 8.1 in asset management, suggesting it may not be as robust in this area.
- G2 users highlight Atera's ease of use with a score of 9.2, indicating that the platform is user-friendly and accessible for small businesses. Conversely, SentinelOne Singularity, with a score of 9.0, is still user-friendly but may require a steeper learning curve for some users.
- Users on G2 report that Atera's reporting and analytics features score 8.5, which reviewers say provide valuable insights into ticketing and asset management. SentinelOne Singularity, while strong in security reporting with a score of 9.1, may not offer the same level of detail in IT service management analytics.
- Reviewers mention that Atera's workflow automation features score 8.0, which users say helps streamline processes effectively. In comparison, SentinelOne Singularity shines with a higher score of 9.5 in automated remediation, indicating its strength in security incident response automation.
- Users report that Atera's customer support quality is rated at 9.0, with reviewers mentioning prompt and helpful responses. SentinelOne Singularity also scores 9.0 in support, but users note that the focus is more on security-related inquiries, which may not cater to broader IT service management needs.
Pricing
Entry-Level Pricing
SentinelOne Singularity Endpoint
Singularity Core
Contact Us
Singularity Core is the foundation of all SentinelOne endpoint security offerings to replace legacy AV or NGAV with a more effective and easily managed EPP. Core includes static and behavioral AI engines to detect a wide range of attacks. Our autonomous Sentinel Agent applies protection and detection right at the endpoint, with or without a cloud connection.
- On-agent Storyline™
- On-agent static AI
- On-agent Behavioral AI
Free Trial
Atera
Free Trial is available
SentinelOne Singularity Endpoint
Free Trial is available
Ratings
Meets Requirements
8.9
836
9.3
163
Ease of Use
9.2
858
8.9
160
Ease of Setup
9.1
712
8.9
135
Ease of Admin
9.0
579
9.0
138
Quality of Support
9.0
795
8.9
157
Has the product been a good partner in doing business?
9.2
573
9.3
135
Product Direction (% positive)
9.4
824
9.9
158
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
301
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
Communication Channels
8.3
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
266
Not enough data
Platform
7.2
292
Not enough data
7.8
302
Not enough data
8.4
300
Not enough data
8.0
304
Not enough data
8.2
305
Not enough data
8.5
302
Not enough data
Administration
8.1
156
Not enough data
8.4
158
Not enough data
8.7
161
Not enough data
Service Desk
8.5
156
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
152
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
149
Not enough data
8.1
145
Not enough data
Functionality
8.4
154
Not enough data
8.5
151
Not enough data
8.9
153
Not enough data
8.7
151
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
578
|
Verified
Not enough data
8.4
69
Not enough data
8.0
66
Not enough data
Monitoring and Management
9.1
572
|
Verified
Not enough data
8.3
539
|
Verified
Not enough data
8.3
535
|
Verified
Not enough data
8.6
569
|
Verified
Not enough data
8.3
70
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
70
Not enough data
Service Management
9.1
570
|
Verified
Not enough data
8.5
70
Not enough data
8.3
77
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.7
73
Not enough data
7.6
73
Not enough data
7.8
72
Not enough data
7.6
73
Not enough data
7.7
72
Not enough data
7.5
73
Not enough data
7.4
73
Not enough data
Scope
6.8
30
Not enough data
8.0
32
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Performance
Not enough data
9.0
28
Not enough data
9.5
28
Not enough data
7.3
28
Not enough data
8.7
28
Network
Not enough data
8.1
26
Not enough data
8.1
26
Not enough data
7.6
26
Application
Not enough data
7.6
23
Not enough data
7.0
23
Not enough data
7.3
21
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
281
Not enough data
8.9
286
Not enough data
8.2
273
Not enough data
8.6
263
Not enough data
Monitoring - Network Monitoring
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.2
34
Not enough data
8.0
34
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.3
34
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
34
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
29
Not enough data
9.4
29
Functionality
Not enough data
9.7
31
Not enough data
9.0
29
Not enough data
9.6
32
Not enough data
9.6
31
Analysis
Not enough data
9.5
33
Not enough data
9.2
33
Not enough data
9.6
34
Functionality
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Detection & Response
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.1
41
Not enough data
9.8
43
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
9.3
47
Not enough data
9.3
45
Not enough data
9.4
45
Agentic AI - Extended Detection and Response (XDR) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Extended Detection and Response (XDR)
Not enough data
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
383
Not enough data
9.0
439
Not enough data
8.2
421
Not enough data
8.2
440
Not enough data
Maintenance
8.9
440
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
388
Not enough data
Device Support
7.4
390
Not enough data
8.2
394
Not enough data
8.2
392
Not enough data
Performance
8.3
425
Not enough data
Monitoring
Not enough data
9.4
15
Not enough data
9.1
15
Not enough data
8.7
13
Not enough data
9.7
15
Not enough data
9.2
15
Remediation
Not enough data
9.0
15
Not enough data
8.9
15
Generative AI
Not enough data
7.4
45
Not enough data
7.6
45
Generative AI
7.2
281
8.1
26
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
11
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.4
210
Not enough data
8.5
212
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
210
Not enough data
8.4
207
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Incident Management
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
9.0
8
Generative AI
Not enough data
6.4
6
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and SentinelOne Singularity Endpoint are categorized as Endpoint Management
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
SentinelOne Singularity Endpoint is categorized as Identity Threat Detection and Response (ITDR), Extended Detection and Response (XDR) Platforms, Deception Technology, Endpoint Protection Platforms, Vulnerability Scanner, Antivirus, and Endpoint Detection & Response (EDR)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SentinelOne Singularity Endpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.9%
Computer & Network Security
13.3%
Hospital & Health Care
3.4%
Telecommunications
3.0%
Manufacturing
2.9%
Other
46.5%
Information Technology and Services
12.4%
Computer & Network Security
8.1%
Hospital & Health Care
5.9%
Financial Services
5.4%
Automotive
4.9%
Other
63.2%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Will SentinelOne slow down my system?
3 Comments
LC
Nop, different to any other EDR, SentinelOne uses less than 100MB in memory and up to 200MB while running a scanRead more
Does SentinelOne protect me while I am disconnected from the internet (such as during traveling)?
3 Comments
LC
Yes, SentinelOne only needs internet access to update the policies, there's a 24/7 protectionRead more
On which Operating Systems SentinelOne can run?
2 Comments
LC
SentinelOne can run in Windows XP (as legacy agent) Windows 7, Windows 8, 8.1, 10, Linux, MacOS and kubernetsRead more
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