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Compare ArcGIS Survey123 and ProcessMaker 
Featured Products
At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Mid-Market (40.7% of reviews)
Entry-Level Pricing
No pricing available
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ArcGIS Survey123
Star Rating
(51)4.3 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArcGIS Survey123ProcessMaker
Star Rating
(305)4.3 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 7 pricing plansArcGIS Survey123 vs ProcessMaker
When assessing the two solutions, reviewers found ArcGIS Survey123 easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with ProcessMaker.
- Reviewers felt that ProcessMaker meets the needs of their business better than ArcGIS Survey123.
- When comparing quality of ongoing product support, reviewers felt that ArcGIS Survey123 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ArcGIS Survey123 over ProcessMaker.
Pricing
Entry-Level Pricing
ArcGIS Survey123
No pricing availableProcessMaker
Enterprise
Contact Us
- Comprehensive features maximize insight and ROI.
Free Trial
ArcGIS Survey123
Free Trial is available
ProcessMaker
Free Trial is available
Ratings
Meets Requirements
8.4
40
8.6
246
Ease of Use
9.1
40
8.6
251
Ease of Setup
9.0
29
7.8
180
Ease of Admin
8.0
27
8.1
174
Quality of Support
8.6
36
8.2
226
Has the product been a good partner in doing business?
8.6
27
8.3
166
Product Direction (% positive)
9.7
39
8.2
244
Features by Category
Setup
Not enough data
8.3
71
Not enough data
8.4
71
Not enough data
8.1
71
Not enough data
8.3
72
Management
Not enough data
7.9
67
Not enough data
8.5
67
Not enough data
8.5
66
Generative AI
Not enough data
7.4
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
30
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
8.1
29
|
Verified
Forms
Not enough data
8.3
28
|
Verified
Not enough data
8.3
26
|
Verified
Not enough data
8.2
26
|
Verified
Automation
Not enough data
8.7
31
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
8.4
30
|
Verified
Not enough data
8.0
18
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
9.0
18
|
Verified
Field Tools
Not enough data
7.8
13
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
8.2
15
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
6.5
13
|
Verified
Not enough data
8.2
15
Back Office Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
7.4
16
|
Verified
Survey Management
9.2
10
Not enough data
8.2
10
Not enough data
8.1
9
Not enough data
9.2
10
Not enough data
Survey Customization
8.5
8
Not enough data
8.5
9
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
Survey Insights
9.6
8
Not enough data
9.0
8
Not enough data
9.3
9
Not enough data
8.9
9
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.5
14
Not enough data
6.5
14
Process Management
Not enough data
8.6
169
Not enough data
8.4
160
Not enough data
8.4
159
Not enough data
7.4
33
Not enough data
8.1
43
Not enough data
7.7
39
Not enough data
8.6
43
Customization
Not enough data
8.3
166
Not enough data
8.8
177
Not enough data
8.4
160
Not enough data
7.7
158
Not enough data
7.9
159
Collaboration
Not enough data
8.4
161
Not enough data
8.3
156
Not enough data
8.7
168
Not enough data
8.8
173
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
8.8
48
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ArcGIS Survey123 and ProcessMaker are categorized as Mobile Forms Automation
Unique Categories
ArcGIS Survey123 is categorized as Survey
ProcessMaker is categorized as Workflow Management, Digital Process Automation (DPA), Business Process Management, and Intelligent Document Processing (IDP)
Reviews
Reviewers' Company Size
ArcGIS Survey123
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProcessMaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
15.6%
Environmental Services
15.6%
Utilities
8.9%
Public Safety
6.7%
Computer Software
6.7%
Other
46.7%
Information Technology and Services
9.5%
Financial Services
8.4%
Banking
7.6%
Telecommunications
5.8%
Higher Education
4.7%
Other
64.0%
Alternatives
Discussions
When will Survey123 have the capability for another user to edit the jpeg fields?
2 Comments
MM
I think the answer is No.Read more
Do people need an ArcGIS user to submit data with Survey123?
2 Comments
BL
No, I have created several surveys and as long as I share them publicly then whomever opens it can respond and fill in the forms. This is very useful for...Read more
There are many form solutions out there, what does make Survey123 unique?
2 Comments
Official Response from ArcGIS Survey123
What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ...Read more
Does process maker have an integration with Google Docs?
2 Comments
AV
Yes it does. ProcessMaker Enterprise Edition has a list of Google Connectors for an easier integration. You can find more information in the link...Read more
Are there any license restrictions for processes or plugins created in ProcessMaker?
1 Comment
Official Response from ProcessMaker
You are the sole owner of any process or plugin which you create in ProcessMaker Community Edition or Enterprise Edition, and you can license its use any way...Read more
Why are using PM and no the other apps (Bizagi, Bonitasoft, etc)?
1 Comment
AR
I tried, BonitaSoft and Bizagi. I think these two BPMs are great software. I used ProcessMaker for its simplicity of making forms out of workflows. Example,...Read more
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