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At a Glance
Market Segments
Enterprise (58.3% of reviews)
Mid-Market (40.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianProcessMaker
Star Rating
(305)4.3 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appian excels in its Integrations with a score of 9.0, allowing seamless connectivity with various third-party applications, while ProcessMaker, with a score of 7.2, has room for improvement in this area.
- Reviewers mention that Appian's Ease of Setup is rated at 8.5, making it user-friendly for new implementations, whereas ProcessMaker's score of 7.8 indicates a more complex setup process that may require additional time and resources.
- G2 users highlight Appian's superior Collaboration features, scoring 8.6, which facilitate teamwork and communication, compared to ProcessMaker's score of 7.4, suggesting it may not be as effective for collaborative projects.
- Users on G2 say that Appian's Document Management capabilities, rated at 7.8, could be improved, while ProcessMaker shines with a score of 8.1, indicating better handling of document workflows and approvals.
- Reviewers mention that Appian's Product Direction is highly rated at 9.0, reflecting a strong commitment to innovation and user feedback, while ProcessMaker's score of 8.2 suggests it may not be as proactive in evolving its product offerings.
- Users report that Appian's Generative AI features, particularly in AI Text Generation, scored 7.5, indicating a solid performance, while ProcessMaker's lower score of 6.5 suggests it may lag behind in leveraging AI for enhanced automation.
Pricing
Entry-Level Pricing
Appian
No pricing availableProcessMaker
Enterprise
Contact Us
- Comprehensive features maximize insight and ROI.
Free Trial
Appian
Free Trial is available
ProcessMaker
Free Trial is available
Ratings
Meets Requirements
8.5
282
8.6
246
Ease of Use
8.7
339
8.6
251
Ease of Setup
8.5
281
7.8
180
Ease of Admin
8.5
229
8.1
174
Quality of Support
8.5
275
8.2
226
Has the product been a good partner in doing business?
8.8
232
8.3
166
Product Direction (% positive)
9.0
271
8.2
244
Features by Category
Setup
Not enough data
8.3
71
Not enough data
8.4
71
Not enough data
8.1
71
Not enough data
8.3
72
Management
Not enough data
7.9
67
Not enough data
8.5
67
Not enough data
8.5
66
Generative AI
Not enough data
7.4
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.6
39
|
Verified
Not enough data
8.2
35
Not enough data
8.2
34
Not enough data
8.4
40
|
Verified
Not enough data
8.7
43
|
Verified
Not enough data
8.3
34
Not enough data
Bot Management & Execution
8.6
38
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.5
32
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
Intelligent Automation
8.6
33
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
8.1
30
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Digital Workflows
8.7
70
|
Verified
8.9
30
|
Verified
8.5
70
|
Verified
8.3
30
|
Verified
7.8
65
|
Verified
8.1
29
|
Verified
Forms
8.5
66
|
Verified
8.3
28
|
Verified
8.3
66
|
Verified
8.3
26
|
Verified
8.6
66
|
Verified
8.2
26
|
Verified
Automation
8.9
69
|
Verified
8.7
31
|
Verified
8.8
69
|
Verified
8.7
29
|
Verified
8.3
66
|
Verified
8.4
30
|
Verified
7.7
57
8.0
18
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
9.0
18
|
Verified
Field Tools
Not enough data
7.8
13
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
8.2
15
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
6.5
13
|
Verified
Not enough data
8.2
15
Back Office Tools
Not enough data
8.4
18
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
7.4
16
|
Verified
Process Management
8.2
10
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
7.7
11
Not enough data
Process Analysis
7.8
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
Automation
7.4
9
Not enough data
7.6
9
Not enough data
Generative AI
8.6
7
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
56
6.5
14
7.7
55
6.5
14
Process Management
8.5
158
8.6
169
8.4
156
8.4
160
8.4
157
8.4
159
7.8
124
7.4
33
8.4
137
8.1
43
8.0
121
7.7
39
8.2
122
8.6
43
Customization
7.6
155
8.3
166
8.8
166
8.8
177
8.5
156
8.4
160
8.1
154
7.7
158
8.6
168
7.9
159
Collaboration
8.4
162
8.4
161
8.4
161
8.3
156
8.5
168
8.7
168
8.7
161
8.8
173
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
130
8.8
48
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Process Orchestration
7.9
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.7
15
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.1
16
Not enough data
8.3
16
Not enough data
9.1
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.3
5
Not enough data
9.0
5
Not enough data
Integrations & Connectivity
9.0
5
Not enough data
9.3
5
Not enough data
Automation Execution & Intelligence
9.0
5
Not enough data
9.3
5
Not enough data
Development & Customization
8.7
5
Not enough data
9.3
5
Not enough data
Governance & Security
9.0
5
Not enough data
9.3
5
Not enough data
Reporting & Analytics
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.8
138
|
Verified
Not enough data
7.9
142
|
Verified
Not enough data
8.1
147
|
Verified
Not enough data
8.3
118
Not enough data
9.0
153
|
Verified
Not enough data
Data Control
8.2
145
|
Verified
Not enough data
8.5
146
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
Publishing
8.7
156
|
Verified
Not enough data
8.7
151
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.2
12
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
Categories
Categories
Shared Categories
Appian and ProcessMaker are categorized as Digital Process Automation (DPA) and Business Process Management
Unique Categories
ProcessMaker is categorized as Workflow Management, Mobile Forms Automation, and Intelligent Document Processing (IDP)
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProcessMaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
7.0%
Computer Software
5.8%
Insurance
5.5%
Other
50.4%
Information Technology and Services
9.5%
Financial Services
8.4%
Banking
7.6%
Telecommunications
5.8%
Higher Education
4.7%
Other
64.0%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
Does process maker have an integration with Google Docs?
2 Comments
AV
Yes it does. ProcessMaker Enterprise Edition has a list of Google Connectors for an easier integration. You can find more information in the link...Read more
Are there any license restrictions for processes or plugins created in ProcessMaker?
1 Comment
Official Response from ProcessMaker
You are the sole owner of any process or plugin which you create in ProcessMaker Community Edition or Enterprise Edition, and you can license its use any way...Read more
How can I do so that users can see the files that other users upload, but not all the files?
1 Comment
RA
Each process document has it's particular permission. When designing the process and creating the document, yo can set the document permission, normally it...Read more
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