4.3 out of 5
3.7 out of 5
|Entry Level Price|
When assessing the two solutions, reviewers found Aircall easier to use, set up, and administer. Reviewers also preferred doing business with Aircall overall.
Salesforce integration is the most important feature of Aircall. We use Salesforce Service Cloud, and give to ours agents the Aircall Softphone in the same screen increase a lot their productivity. Also the administration for creating queues, new numbers,...
Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...
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