Link copied to clipboard # Aircall vs Toky Comparison - What are their main differences? Share [ Export ](/compare/aircall/toky/export.csv) AircallToky[+ Add Product](#) Pricing **Aircall** Free Trial **$40.00** Flat Rate Per Month · Essentials **$70.00** Flat Rate Per Month · Professional **Custom Quote Available** · Custom **Toky** Free Trial **$20** user/month (billed annually) · ENTREPRENEUR **$30** agent/month (billed annually) · BUSINESS **Contact Us** for detailed enterprise pricing · ENTERPRISE PLAN **Pricing Insights** from reviews Perceived Cost **Aircall** $$$$$ **Toky** $$$$$ Average Discount **Aircall** 11% **Toky** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Aircall** 6 months Based on 100 responses **Toky** 6 months Based on 100 responses Return on Investment **Aircall** 6 months Based on 100 responses **Toky** 6 months Based on 100 responses ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") ![Toky](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d8ed2efce7f52d4a251414aa81215ebc/toky.jpg "Toky") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Aircall** Ease of Use (263) Easy Integration (112) Connection Issues (71) Call Issues (58) **Toky** Not enough data Integrations **Aircall** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24c187dd033bda86ce9d7fa59009f41a/4seller.png "Product Avatar Image") 4Seller ](https://www.g2.com/products/4seller/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_63cddfda8f27419337993e4a948f2500/bee-2025-04-28.jpg "Product Avatar Image") Bee ](https://www.g2.com/products/bee-2025-04-28/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1ebf45f5b7122a0d114f3a49c84f33d7/crisp.png "Product Avatar Image") Crisp ](https://www.g2.com/products/crisp/reviews)[ View all ](https://www.g2.com/products/aircall/integrations) **Toky** Not enough data Screenshots **Aircall** ![Aircall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92832/Aircall-New-Desktop-Phone.png) **Toky** ![Toky screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/90026/1.jpg) **Ratings** from reviews Meets Requirements **Aircall** **8.8** /10 Based on 1,333 responses **Toky** **7.5** /10 Based on 27 responses Ease of Use **Aircall** **9.2** /10 Based on 1,351 responses **Toky** **7.7** /10 Based on 28 responses Ease of Setup **Aircall** **9.0** /10 Based on 825 responses **Toky** **8.3** /10 Based on 19 responses Ease of Admin **Aircall** **8.7** /10 Based on 478 responses **Toky** **8.3** /10 Based on 19 responses Quality of Support **Aircall** **8.6** /10 Based on 1,236 responses **Toky** **6.9** /10 Based on 26 responses Has the product been a good partner in doing business? **Aircall** **8.3** /10 Based on 466 responses **Toky** **8.1** /10 Based on 18 responses Product Direction (% positive) **Aircall** **8.9** /10 Based on 1,275 responses **Toky** **6.5** /10 Based on 27 responses **Features** ratings from reviews Contact Center **8.7** /10 Based on 834 responses **7.5** /10 Based on 16 responses VoIP Providers **8.5** /10 Based on 397 responses **7.1** /10 Based on 13 responses Outbound Call Tracking **8.5** /10 Based on 523 responses **6.2** /10 Based on 12 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Conversation Intelligence **9.9** /10 Based on 13 responses Not enough data Call Center Infrastructure (CCI) **8.6** /10 Based on 249 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 55.0% Mid-Market(51-1000 emp.) 41.0% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 55.0% Mid-Market(51-1000 emp.) 41.0% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 74.2% Mid-Market(51-1000 emp.) 25.8% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 74.2% Mid-Market(51-1000 emp.) 25.8% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")](https://www.g2.com/products/aircall/reviews) Aircall Computer Software 9.8% Information Technology and Services 8.0% Consumer Services 6.3% Financial Services 5.9% Telecommunications 3.2% Other 66.8% [![Toky](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d8ed2efce7f52d4a251414aa81215ebc/toky.jpg "Toky")](https://www.g2.com/products/toky/reviews) Toky Computer Software 19.4% Telecommunications 6.5% Internet 6.5% Insurance 6.5% Information Technology and Services 6.5% Other 54.8% Alternatives **Aircall Alternatives** ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") [ JustCall ](/products/saas-labs-justcall/reviews) ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Ringover](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_915eb9e6d28cd421262f75c3e83ab2f4/ringover.png "Ringover") [ Ringover ](/products/ringover/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) **Toky Alternatives** ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") [ JustCall ](/products/saas-labs-justcall/reviews) ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") [ CloudTalk ](/products/cloudtalk/reviews) ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS") [ Kixie PowerCall & SMS ](/products/kixie-powercall-sms/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) ## Aircall vs Toky FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Aircall vs Toky? Aircall stands out from Toky with a higher G2 rating, stronger support and setup scores, and a more robust reviewer-cited strength in ease of use and call management. | [Aircall](https://www.g2.com/products/aircall/reviews) | [Toky](https://www.g2.com/products/toky/reviews) | | --- | --- | | 4.4/5 (1644 reviews) | 3.7/5 (32 reviews) | | — | — | | 8.9 | 8.3 | | 8.6 | 6.9 | | Easy to use, quick setup, strong call recording and transcription features | Affordable global calling, app integrations, straightforward platform | ### How do the pricing models of Aircall and Toky compare? Aircall is rated as the stronger value compared to Toky, with higher satisfaction on price and cost-related dimensions. - **Aircall:** Reviewers highlight that Aircall offers a relatively low cost per user for the value provided, though some mention the minimum user requirement can make it expensive for very small teams. - **Toky:** Recent reviewers note high monthly charges for each number, with some citing Toky as affordable for global calling but others expressing dissatisfaction with the pricing structure. - **Switching-reason:** Several reviewers who switched from Toky to Aircall cite dissatisfaction with Toky's pricing and value for money as a key reason for moving. ### What are the best alternatives to Aircall and Toky? The top three alternatives to Aircall and Toky are JustCall, Genesys Cloud CX, and Kixie PowerCall & SMS. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1644 reviews) | — | Reviewers highlight strong value for cost per user | Easy to use, quick setup, strong call recording and transcription features | | [Toky](https://www.g2.com/products/toky/reviews) | 3.7/5 (32 reviews) | — | Mixed feedback on affordability, with some citing high monthly charges | Affordable global calling, app integrations, straightforward platform | | [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394 reviews) | Small-Business | — | Strong call center features and integrations | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | Comprehensive contact center capabilities | | [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) | 4.8/5 (866 reviews) | Small-Business | — | High reliability and ease of use | ### Which Contact Center features should I prioritize when comparing Aircall and Toky? Buyers comparing Aircall and Toky should prioritize ease of use, integrations, call recording and transcription, agent scheduling, and messaging capabilities. - **Ease of Use:** Aircall scores 9.2, Toky 7.7. - **Integrations:** Aircall is frequently mentioned for integrations with Slack (18 all-time mentions) and Shopify (8 all-time mentions); Toky is cited for integrations with Intercom, Salesforce, and HubSpot in recent reviews. - **Call Recording and Transcription:** Aircall is praised for call recording and AI-powered transcription; Toky supports call recording and transcript downloads. - **Agent Scheduling and Assignment:** Toky offers agent scheduling and assignment, which Aircall does not. - **Messaging Capabilities:** Toky provides instant messaging and live chat, while Aircall focuses on SMS and WhatsApp messaging. ### What are the pros and cons of Aircall vs Toky? Aircall's headline strength is its ease of use and robust call management, while Toky is valued for affordable global calling and app integrations. - **Aircall strengths:** Reviewers consistently praise Aircall for its intuitive interface, quick setup, reliable call recording, and AI-powered transcription features. - **Aircall trade-offs:** Some reviewers note that Aircall's call summaries can be inaccurate and that support response times for number changes can be slow. The minimum user requirement is also cited as a drawback for small teams. - **Toky strengths:** Toky is highlighted for affordable international calling, a straightforward platform, and useful app integrations, especially with CRMs. - **Toky trade-offs:** Reviewers mention high monthly charges per number, occasional technical issues such as call drops and lag, and limitations in note syncing with CRMs. Some also report slow or unresponsive customer support. ### Is Aircall or Toky better for small businesses? Aircall is the better fit for small businesses, with a higher ease of use score and more positive small-business reviewer sentiment. - **Aircall:** Small-business reviewers highlight Aircall's intuitive setup, user-friendly interface, and efficient call management as key benefits for smaller teams. - **Toky:** While Toky is used by small businesses for affordable global calling, reviewers note technical issues and higher per-number costs as challenges for small teams. ### Which Contact Center platform has better integrations? Aircall is favored for integrations, with more frequent and diverse reviewer-cited integrations than Toky. - **Aircall:** 18 all-time G2 reviews mention its Slack integration, and 8 mention Shopify; reviewers also cite integrations with HubSpot and Salesforce. - **Toky:** Reviewers mention integrations with Intercom, Salesforce, and HubSpot, but with less frequency and detail than Aircall. ### How do Aircall and Toky compare on customer support? Aircall outperforms Toky on Quality of Support by a material margin, with an 8.6 score versus Toky's 6.9. - **Aircall:** Reviewers describe Aircall's support as responsive, knowledgeable, and helpful, though some mention slow responses for number changes. - **Toky:** Support experiences are mixed, with some reviewers noting quick responses but others citing slow or unhelpful support and unresolved technical issues. ### Which is easier to implement, Aircall or Toky? Aircall is easier to implement than Toky, with a higher Ease of Setup score (8.9 vs 8.3). - **Aircall:** Reviewers consistently highlight Aircall's quick and straightforward setup, often describing it as "download and go" or "ready to use in minutes." - **Toky:** Toky is generally described as easy to set up, but some reviewers mention hidden settings and occasional complexity in configuring numbers and extensions. ### Which product has better Notes? Aircall has better Notes functionality than Toky, according to reviewer sentiment and feature coverage. - **Aircall:** Reviewers praise Aircall's notes, tags, and call recap features, with AI-powered summaries and the ability to attach notes to CRM records. - **Toky:** Reviewers note that Toky allows note-taking only during calls, with limitations in syncing notes to CRMs and no post-call note editing.