G2 reviewers report that Parcel Panel excels in user experience, with a 4.8-star rating compared to AfterShip's 4.7-star rating. Users appreciate Parcel Panel's user-friendly interface, which simplifies the tracking process and reduces customer inquiries about order status.
According to verified reviews, AfterShip shines in its integration capabilities, particularly with platforms like Shopify. Users have noted that the integration process is straightforward, making it easier to manage order tracking seamlessly.
Reviewers mention that Parcel Panel's support is a standout feature, with users highlighting the quick and effective assistance they received during setup. One user specifically praised a support representative for making the initial setup easy and efficient, which can be crucial for new users.
Users say that AfterShip offers a robust tracking experience with features like branded tracking pages and notifications that enhance customer trust. This has helped businesses reduce the volume of customer inquiries, making it a valuable tool for e-commerce brands.
G2 reviewers note that while AfterShip has a higher score in shipping insurance, it has fewer recent reviews, which may indicate a need for improvement in that area. In contrast, Parcel Panel has garnered a significant number of recent reviews, suggesting a more active user base and ongoing enhancements.
According to user feedback, both products have their strengths, but Parcel Panel's free entry-level pricing makes it an attractive option for small businesses looking to minimize costs while still providing a quality tracking experience.
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
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AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
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AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
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