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[AfterShip Discussions](https://www.g2.com/products/aftership/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image") ](/products/aftership/reviews) [ AfterShip ](/products/aftership/reviews) (311)4.7/5 AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more Show More * * * ### 82.0 Nps Score Already have AfterShip? ### All AfterShip Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What courier does AfterShip use? ](/discussions/what-courier-does-aftership-use) What courier does AfterShip use? [ Returns Management Software ](https://www.g2.com/tags/returns-management-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Shipping Software ](https://www.g2.com/tags/shipping-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.&title=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AfterShip+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss%0aAsk+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.) 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[ Shipping Insurance Software ](https://www.g2.com/tags/shipping-insurance-software)[ Returns Management Software ](https://www.g2.com/tags/returns-management-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Shipping Software ](https://www.g2.com/tags/shipping-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.&title=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AfterShip+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss%0aAsk+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.) 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[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Returns Management Software ](https://www.g2.com/tags/returns-management-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.&title=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AfterShip+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss%0aAsk+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.) 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[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.&title=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AfterShip+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AfterShip+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss%0aAsk+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AfterShip+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss%0aAsk+AfterShip+questions+and+get+answers+from+expert+users+in+our+AfterShip+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/aftership/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "Product Avatar Image") ### Have you used AfterShip before? Answer a few questions to help the AfterShip community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faftership%2Fdiscuss%3Fsmall_ask%3Daftership) No ## Top Contributors in AfterShip 1 ![shailendra s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shailendra s.") SS Loading... ### [shailendra s.](https://www.g2.com/users/96a5d59d-8969-417c-bd73-e0f50a95f6c9 "shailendra s.") 3 pts 2 DP Loading... ### [Dave P.](https://www.g2.com/users/a8fb02b4-3774-425b-85ef-1bca34afc0b0 "Dave P.") 1 pt