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Compare AfterShip and Elfsight 
Featured Products
At a Glance
Market Segments
Small-Business (86.5% of reviews)
Small-Business (94.0% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
$0.00
AfterShip
Star Rating
(306)4.7 out of 5
Market Segments
Small-Business (86.5% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansElfsight
Star Rating
(888)4.8 out of 5
Market Segments
Small-Business (94.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Elfsight excels in user-friendliness, with many users highlighting its easy installation process that allows for quick integration into websites. In contrast, AfterShip, while praised for its smooth order tracking experience, has received feedback indicating that it may require more configuration to meet specific workflow needs.
- Users say that Elfsight's customer service is exceptional, with some calling it award-winning. This level of support seems to enhance the overall user experience, whereas AfterShip users have noted that while support is quick, it may not always be as comprehensive as desired.
- Reviewers mention that AfterShip provides a professional order tracking experience, particularly through its branded tracking pages and notifications, which help reduce customer inquiries. However, Elfsight users appreciate the versatility of its features, such as the WhatsApp add-on, which adds significant value to their websites.
- According to verified reviews, Elfsight has a higher overall satisfaction rating, reflecting its ability to meet user needs effectively. AfterShip, while still well-rated, has a slightly lower score, indicating that some users may find it less intuitive in certain aspects.
- Users highlight that AfterShip's integration with platforms like Shopify is straightforward, making it a solid choice for e-commerce businesses. However, Elfsight's out-of-the-box usability is frequently praised, making it a go-to option for those looking for quick deployment without extensive setup.
- Reviewers note that both products cater primarily to small businesses, but Elfsight has a broader appeal with its free entry-level pricing, making it accessible for startups. AfterShip, while offering valuable features, starts at a price point that may be a consideration for budget-conscious users.
Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
Elfsight
Lite
$0.00
Use it for free and upgrade as you grow
- 1 website
- up to 300 views
- Only bug fixes
Free Trial
AfterShip
Free Trial is available
Elfsight
No trial information availableRatings
Meets Requirements
9.1
205
9.5
517
Ease of Use
9.0
209
9.7
522
Ease of Setup
8.8
123
9.7
333
Ease of Admin
8.8
106
9.6
304
Quality of Support
9.2
196
9.5
479
Has the product been a good partner in doing business?
9.0
102
9.6
299
Product Direction (% positive)
9.4
213
9.2
477
Features by Category
Labels
8.6
48
Not enough data
8.1
52
Not enough data
8.4
47
Not enough data
Order management
9.3
91
Not enough data
9.4
83
Not enough data
9.5
65
Not enough data
9.3
78
Not enough data
Carrier and rate management
9.0
51
Not enough data
9.0
53
Not enough data
8.8
47
Not enough data
Inventory management
8.4
40
Not enough data
8.5
38
Not enough data
8.5
40
Not enough data
Reports
9.0
78
Not enough data
8.7
42
Not enough data
8.9
61
Not enough data
Integrations
9.1
33
Not enough data
9.2
18
Not enough data
8.8
18
Not enough data
8.8
18
Not enough data
Tracking
9.3
24
Not enough data
9.1
16
Not enough data
Transactions
8.8
19
Not enough data
8.9
19
Not enough data
9.1
21
Not enough data
9.2
18
Not enough data
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
8.6
12
Not enough data
8.3
11
Not enough data
7.9
11
Categories
Categories
Shared Categories
AfterShip and Elfsight are categorized as E-Commerce Tools
Unique Categories
AfterShip is categorized as Shipping Insurance, Returns Management, Shipping, Package Tracking, and Personalization
Elfsight has no unique categories
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Elfsight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.1%
Apparel & Fashion
19.5%
Consumer Goods
4.6%
Logistics and Supply Chain
4.0%
Health, Wellness and Fitness
3.6%
Other
47.2%
Marketing and Advertising
16.2%
Design
5.1%
Retail
4.6%
Graphic Design
4.5%
Health, Wellness and Fitness
4.4%
Other
65.2%
Alternatives
Discussions
How does AfterShip tracking work?
1 Comment
SS
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
1 Comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
1 Comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
Could you please make a widget for custom website menus
2 Comments
ME
Hello Gina,
Thanks a lot for your suggestion!
We agree that such an app would be a very handy option to adjust your website menu the best way.
We...Read more
Can WhatsApp be used as a live chat tool instead of diverting to the WhatsApp no.?
2 Comments
JM
The WhatsApp tool is Amazing. It provides a connection to your WhatsApp when the caller or messager clicks on your tool. Oh yeah, it works better if they...Read more
IS it possible to add these reviews:
1 Comment
ME
Hi Stephen,
Thank you for your question!
We are always happy to consider your ideas and have a wishlist tool where our users can leave their feature...Read more
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