# Can WhatsApp be used as a live chat tool instead of diverting to the WhatsApp no.?



##### Post Metadata
- Posted at: about 4 years ago
- Author title: Director
- Net upvotes: 1


## Comments
### Comment 1

The WhatsApp tool is Amazing. It provides a connection to your WhatsApp when the caller or messager clicks on your tool. Oh yeah, it works better if they already have WhatsApp downloaded. If not, I believe it sends you to the  WhatsApp download page for you to download and complete the call or message.

##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: Father of 3 Beautiful and Amazing Smart Kids



### Comment 2

Hello there!

With the way our WhatsApp Chat works, it does open a dev WhatsApp Chat application at the moment.

However, we have a request to open the chat directly in the widget, and you're welcome to vote for it here: https://wishlist.elfsight.com/ideas/WC-I-6

Thanks a lot for your question!

##### Comment Metadata
- Posted at: about 4 years ago




## Related Product
[Elfsight](https://www.g2.com/products/elfsight/reviews)

## Related Category
[E-Commerce Tools](https://www.g2.com/categories/e-commerce-tools)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4