Users report that Absolute Secure Endpoint excels in Endpoint Inclusiveness, scoring 9.6, which reviewers mention allows for a broader range of devices to be managed effectively compared to Atera's score of 6.9. This feature is particularly beneficial for organizations with diverse hardware environments.
Reviewers mention that Absolute Secure Endpoint's Remote Wiping feature, rated at 9.4, provides a robust solution for data security, especially in cases of device loss. In contrast, Atera's score of 5.4 indicates a significant gap in this critical area, which could be a concern for businesses prioritizing data protection.
Users on G2 highlight the superior Device Compliance capabilities of Absolute Secure Endpoint, scoring 9.8, which ensures that all devices meet security standards. Atera's score of 7.1 suggests that it may not enforce compliance as effectively, potentially leaving gaps in security protocols.
Reviewers mention that Absolute Secure Endpoint's Reporting and Alerts feature, rated at 9.3, provides comprehensive insights and timely notifications, which users find invaluable for proactive security management. Atera's score of 7.9 indicates that its reporting capabilities may not be as robust, leading to less effective monitoring.
Users say that Absolute Secure Endpoint's Ease of Use, with a score of 8.6, is complemented by its intuitive interface, making it easier for teams to adopt. In comparison, Atera's higher score of 9.2 suggests that it may offer an even more user-friendly experience, which could be a deciding factor for smaller businesses.
G2 users report that both products have a Quality of Support score of 9.0, indicating that both Absolute Secure Endpoint and Atera provide reliable customer service. However, reviewers mention that Absolute Secure Endpoint has been a slightly better partner in business with a score of 9.3, compared to Atera's 9.2, suggesting a marginally stronger commitment to customer success.
Is there a way to exclude executables from the full list?
1 Comment
Official Response from Absolute Secure Endpoint
Thanks for your comment, James. The ability to filter executables shown in application reports is part of our product roadmap and will be made available...Read more
What is Absolute's Risk Analysis feature?
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Official Response from Absolute Secure Endpoint
Risk Analysis is a new feature within the Absolute platform that provides a comprehensive assessment of the risk associated with a particular device,...Read more
What is the process for Investigating stolen devices? Is that different from the Risk Analysis feature?
1 Comment
Official Response from Absolute Secure Endpoint
Yes. Investigations and Risk Analysis are different. Customers simply need to file an Investigation report in the Absolute cloud-based console. This report...Read more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
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Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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