G2 reviewers report that Absolute Secure Endpoint excels in device protection, with users highlighting its ability to maintain security even when key hardware components are replaced. This level of persistent protection is particularly valued in environments with remote users.
Users say Atera stands out for its user-friendly interface and ease of setup, making it a great choice for teams looking to manage patching and tickets efficiently without a large workforce. Reviewers appreciate the intuitive design that allows for quick onboarding.
According to verified reviews, Absolute Secure Endpoint provides comprehensive visibility over devices, which is crucial for organizations with a distributed workforce. Users feel reassured knowing the exact locations of their devices, enhancing overall management capabilities.
Reviewers mention that Atera's licensing structure is advantageous for managed service providers (MSPs), as it counts by technician rather than by endpoint. This flexibility allows for affordable growth without incurring additional costs for each device.
G2 reviewers highlight that while both products have similar star ratings, Atera's recent user feedback indicates a more active engagement with its user base, with many praising its ability to solve problems proactively and provide remote access features.
Users report that Absolute Secure Endpoint has improved over time, with consistent updates and user feedback integration, which enhances its functionality and keeps it relevant in a rapidly changing tech landscape.
Risk Analysis is a new feature within the Absolute platform that provides a comprehensive assessment of the risk associated with a particular device,...Read more
What is the process for Investigating stolen devices? Is that different from the Risk Analysis feature?
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Official Response from Absolute Secure Endpoint
Yes. Investigations and Risk Analysis are different. Customers simply need to file an Investigation report in the Absolute cloud-based console. This report...Read more
What are the features that come with Absolute's different editions?
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Official Response from Absolute Secure Endpoint
You can find the breakdown of which features are tied to the different editions of Absolute here: https://www.absolute.com/en/products/editions Read more
How does your pricing compare to the traditional RMM vendors?
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Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
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Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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