Compare 8x8 Work and RingEX 
At a Glance
Market Segments
Small-Business (58.3% of reviews)
Small-Business (57.7% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
8x8 Work
Star Rating
(836)4.2 out of 5
Market Segments
Small-Business (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkRingEX
Star Rating
(1,325)4.2 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a seamless communication experience, integrating various tools like phone calls, team messaging, SMS, and video meetings into one platform. Users appreciate how this integration streamlines workflows, making it easy to connect via video, call, and text without switching between different apps.
- Users say that 8x8 Work is particularly strong in handling large meetings, with features like end-to-end encryption and meeting locks. This capability is highlighted by reviewers who value the security and organization it brings to their virtual gatherings, making it a solid choice for businesses that frequently host large events.
- Reviewers mention that RingEX has a user-friendly interface, which simplifies the management of settings and configurations. This ease of use is a significant advantage for administrators, as noted by users who find it efficient to manage their communication tools without hassle.
- According to verified reviews, 8x8 Work stands out for its ease of use in manual calling and video conferencing, with users appreciating the convenience of not needing additional tools for international calling. This feature is particularly beneficial for businesses with global communication needs.
- G2 reviewers highlight that while RingEX has a higher overall satisfaction score, 8x8 Work receives slightly better ratings for its quality of support. Users have noted that 8x8 Work's support team is responsive and helpful, which can be crucial for businesses that rely heavily on their communication systems.
- Users report that RingEX's strong performance in features like screen sharing and recording enhances collaboration, with many praising the high quality of these functionalities. This makes it a preferred choice for teams that prioritize effective communication and documentation during meetings.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
8x8 Work
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.7
625
8.8
1,084
Ease of Use
8.6
630
8.6
1,100
Ease of Setup
8.3
387
8.2
682
Ease of Admin
8.4
343
8.3
602
Quality of Support
8.1
592
8.0
987
Has the product been a good partner in doing business?
8.5
373
8.3
590
Product Direction (% positive)
7.9
599
7.9
1,066
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
8.6
117
9.1
253
8.7
82
9.1
141
8.3
77
8.6
116
8.9
86
8.9
140
8.7
79
9.1
122
Meeting Coordination
8.2
116
8.8
243
8.9
119
9.1
235
8.5
114
8.9
223
8.5
88
9.0
145
Software Type
8.9
124
9.0
243
8.7
87
9.0
143
8.8
95
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Platform
Not enough data
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
217
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
219
Not enough data
8.6
213
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
223
Not enough data
8.6
221
Basic Communication - Cloud PBX
9.2
31
8.9
58
9.3
29
8.8
56
9.4
29
9.1
55
8.2
29
8.2
54
9.0
31
9.1
56
9.2
30
8.8
55
Advanced Features - Cloud PBX
8.9
29
8.7
52
8.6
28
8.5
54
8.8
30
8.6
53
9.2
30
8.9
54
Platform Basics - VoIP Providers
8.2
43
8.5
94
8.6
47
8.7
109
7.2
42
8.4
87
7.4
41
8.0
94
7.0
37
8.0
83
7.0
35
8.1
81
Basic Communication
9.0
370
|
Verified
9.1
516
|
Verified
7.6
191
|
Verified
8.3
397
|
Verified
8.0
241
|
Verified
8.7
429
|
Verified
7.5
190
|
Verified
8.2
363
|
Verified
8.3
264
|
Verified
8.5
429
|
Verified
9.0
312
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
7.2
22
7.9
53
7.1
22
8.1
54
7.1
22
8.0
53
7.0
21
7.9
51
Access
7.9
218
8.2
379
|
Verified
7.7
135
|
Verified
8.3
394
|
Verified
8.3
261
|
Verified
8.6
426
Advanced Features
8.2
287
|
Verified
8.3
444
8.4
279
|
Verified
8.4
405
|
Verified
9.1
313
|
Verified
9.0
465
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Feature Not Available
8.6
48
|
Verified
8.7
51
|
Verified
8.8
40
|
Verified
8.1
17
Features
8.7
51
|
Verified
8.8
55
|
Verified
Feature Not Available
Feature Not Available
8.2
37
|
Verified
8.6
53
|
Verified
8.5
49
|
Verified
8.5
51
|
Verified
8.1
44
|
Verified
8.6
53
|
Verified
7.7
34
8.2
49
Categories
Categories
Shared Categories
8x8 Work and RingEX are categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Unique Categories
8x8 Work has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Financial Services
6.6%
Computer Software
5.9%
Insurance
4.1%
Hospital & Health Care
3.7%
Other
70.5%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.8%
Other
70.4%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
HV
Comment deleted by user.Read more
My name is abdirisak I really like to this software.
2 Comments
GK
excellent and intelligent segmentation Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
