Introducing G2.ai, the future of software buying.Try now
Compare 8x8 Work and RingEX 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CloudCall
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ultatel
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
iFax
Visit Website
At a Glance
Market Segments
Small-Business (58.8% of reviews)
Small-Business (57.2% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
8x8 Work
Star Rating
(806)4.2 out of 5
Market Segments
Small-Business (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkRingEX
Star Rating
(1,256)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in screen sharing with a score of 9.1, while 8x8 Work scores lower at 8.6. Reviewers mention that RingEX's screen sharing feature is seamless and easy to use, making remote collaboration more effective.
- Reviewers mention that RingEX offers superior recording capabilities, scoring 9.1 compared to 8x8 Work's 8.9. Users appreciate the clarity and accessibility of recorded meetings in RingEX, which enhances their ability to revisit important discussions.
- Users on G2 highlight that RingEX's call management features are robust, scoring 8.9, while 8x8 Work achieves a higher score of 9.2. However, reviewers say that RingEX provides a more user-friendly interface for managing calls, which is crucial for small businesses.
- Reviewers mention that both products have similar scores for ease of use at 8.6, but users report that RingEX's intuitive design makes it easier for new users to adapt quickly, which is a significant advantage for teams with varying tech skills.
- Users say that RingEX shines in mobile accessibility with a score of 9.1, while 8x8 Work scores 8.9. Reviewers appreciate the mobile app's functionality, allowing them to stay connected and manage tasks on the go effectively.
- G2 users report that RingEX's quality of support is commendable with a score of 7.9, compared to 8x8 Work's 8.1. However, users mention that RingEX's support team is responsive and helpful, which is vital for businesses that rely on timely assistance.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
8x8 Work
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.6
607
8.8
1,043
Ease of Use
8.6
612
8.6
1,058
Ease of Setup
8.2
370
8.2
644
Ease of Admin
8.3
334
8.3
564
Quality of Support
8.1
575
8.0
946
Has the product been a good partner in doing business?
8.5
365
8.3
554
Product Direction (% positive)
7.9
581
7.9
1,025
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
8.6
117
9.1
256
8.7
81
9.1
144
8.3
77
8.7
119
8.9
86
8.9
142
8.7
79
9.1
125
Meeting Coordination
8.2
116
8.8
245
8.9
118
9.1
238
8.5
114
8.9
226
8.4
87
9.1
148
Software Type
8.9
124
9.0
245
8.7
87
9.1
146
8.8
94
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
224
Not enough data
8.7
222
Basic Communication - Cloud PBX
9.2
31
8.9
57
9.3
29
8.9
56
9.4
29
9.1
55
8.2
29
8.2
54
9.0
31
9.1
56
9.2
30
8.8
55
Advanced Features - Cloud PBX
8.9
29
8.7
52
8.6
28
8.5
54
8.8
30
8.6
53
9.2
30
9.0
54
Platform Basics - VoIP Providers
8.1
40
8.4
91
8.4
41
9.0
97
7.1
40
8.4
88
7.2
37
8.3
90
6.9
36
8.0
85
7.0
35
8.1
83
Basic Communication
8.9
358
|
Verified
9.0
494
|
Verified
7.6
188
|
Verified
8.3
394
|
Verified
8.0
236
|
Verified
8.7
421
|
Verified
7.5
188
|
Verified
8.2
365
|
Verified
8.3
261
|
Verified
8.5
429
|
Verified
9.0
309
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
6.9
20
8.0
56
7.0
21
8.2
56
7.1
22
8.1
56
7.0
21
8.0
54
Access
7.9
218
8.2
382
|
Verified
7.7
134
|
Verified
8.4
397
|
Verified
8.4
258
|
Verified
8.6
424
Advanced Features
8.2
287
|
Verified
8.3
443
8.4
277
|
Verified
8.4
406
|
Verified
9.1
310
|
Verified
9.1
463
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
8.7
51
|
Verified
8.6
48
|
Verified
8.7
53
|
Verified
8.8
40
|
Verified
Feature Not Available
Features
8.7
51
|
Verified
8.8
56
|
Verified
Feature Not Available
8.4
51
|
Verified
8.2
37
|
Verified
8.5
55
|
Verified
8.5
49
|
Verified
8.6
53
|
Verified
8.1
44
|
Verified
8.6
54
|
Verified
7.7
34
8.2
51
Categories
Categories
Shared Categories
8x8 Work and RingEX are categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Unique Categories
8x8 Work has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.4%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
