Compare 7shifts and Connecteam 
At a Glance
Market Segments
Small-Business (55.8% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
Free Per Month
Free 10 Users
7shifts
Star Rating
(124)4.5 out of 5
Market Segments
Small-Business (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansConnecteam
Star Rating
(3,500)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in overall user satisfaction, boasting a significantly higher G2 Score compared to 7shifts. Users appreciate how the platform consolidates various management tasks into one app, making it easy to handle scheduling, time tracking, and communication without the chaos of multiple tools.
- Users say that Connecteam's implementation process is notably smooth, with many highlighting its intuitive onboarding features. This ease of setup allows teams to quickly adapt and start benefiting from the software, which is a crucial factor for businesses looking to minimize downtime.
- Reviewers mention that while 7shifts offers a simple interface for scheduling, it lacks the comprehensive features that Connecteam provides. For instance, Connecteam's unique celebration and rewards feature fosters team culture, especially for remote teams, which is something users find particularly valuable.
- According to verified reviews, Connecteam shines in its quality of support, receiving high marks from users who appreciate the responsive assistance. In contrast, 7shifts, while also rated positively, does not match the same level of support satisfaction, which can be critical for businesses needing timely help.
- Users highlight that Connecteam's robust reporting capabilities allow for better insights into team performance and operations. This is contrasted with 7shifts, where users feel the reporting features are less comprehensive, potentially limiting their ability to analyze data effectively.
- G2 reviewers note that Connecteam is particularly well-suited for small businesses, with a larger percentage of its user base coming from this segment. This focus allows Connecteam to tailor its features to meet the specific needs of smaller teams, whereas 7shifts has a more mixed user demographic, which may dilute its effectiveness for small business needs.
Pricing
Entry-Level Pricing
7shifts
Comp
Free
Per Month
Get started with basic scheduling for single locations with up to 15 employees.
- Basic scheduling
- One-way announcements
- Availability and time off requests
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Free Trial
7shifts
Free Trial is available
Connecteam
Free Trial is available
Ratings
Meets Requirements
9.1
101
8.9
3,227
Ease of Use
9.3
103
9.0
3,307
Ease of Setup
9.2
72
8.9
3,144
Ease of Admin
9.2
70
9.0
2,860
Quality of Support
9.2
89
9.1
2,649
Has the product been a good partner in doing business?
9.3
67
9.3
2,729
Product Direction (% positive)
8.6
95
9.5
3,253
Features by Category
Ticket and Case Management
Not enough data
9.0
94
Not enough data
9.0
93
Not enough data
9.0
91
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.0
89
Not enough data
8.9
91
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Help Desk
Not enough data
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Communication Channels
Not enough data
8.8
90
Not enough data
Feature Not Available
Not enough data
9.1
88
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.1
234
Not enough data
Feature Not Available
Not enough data
9.1
235
Not enough data
8.4
221
Not enough data
8.6
221
Not enough data
8.7
228
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.6
1325
Logistics
Not enough data
8.6
1287
Not enough data
8.5
1275
Not enough data
8.3
1292
Management
Not enough data
8.8
1299
Not enough data
8.9
1297
Not enough data
8.7
1300
Not enough data
9.1
1315
Not enough data
9.1
1302
Not enough data
9.1
1320
Not enough data
8.6
1260
Monitoring
Not enough data
8.4
1263
Not enough data
8.5
1253
Not enough data
8.0
1225
Business Instant Messaging
Not enough data
8.8
495
Not enough data
9.1
511
Not enough data
8.7
490
Business Instant Messaging
Not enough data
7.8
466
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
9.1
495
Not enough data
9.0
490
Not enough data
8.0
469
Generative AI - Business Instant Messaging
Not enough data
7.5
372
AI - Business Instant Messaging
Not enough data
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Agentic AI - Business Instant Messaging
Not enough data
7.4
94
Not enough data
7.6
93
Platform
Not enough data
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Platform Basics
8.4
34
8.4
38
8.9
36
9.5
42
8.5
34
8.9
40
Platform Data
9.0
37
9.4
41
8.9
38
8.8
42
Platform Additional Functionality
9.1
27
9.1
40
9.3
36
9.1
41
9.4
36
8.8
40
Agentic AI - Restaurant Scheduling
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Platform Basics
9.0
7
8.7
43
9.0
7
8.3
43
Back Office
6.7
5
7.5
42
8.6
7
9.0
41
8.6
6
8.3
44
3.7
5
Feature Not Available
Front of Office
4.5
7
6.4
38
3.9
6
Feature Not Available
3.3
5
6.3
39
3.3
5
5.8
37
Platform Data
6.7
7
Feature Not Available
Agentic AI - Restaurant Management
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Generative AI
5.7
5
7.0
37
Not enough data
Feature Not Available
Guide Options
Not enough data
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Guide Tools
Not enough data
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Access Options
Not enough data
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Functionality
Not enough data
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Management
Not enough data
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Information Distribution
Not enough data
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Employee Engagement
Not enough data
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
User Experience & Accessibility - Employee Communications
Not enough data
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Content Distribution - Employee Communications
Not enough data
8.6
997
Not enough data
7.8
961
Not enough data
8.0
965
Additional Features - Employee Communications
Not enough data
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Agentic AI - Employee Communications
Not enough data
7.4
139
Not enough data
7.6
138
Platform Basics
7.9
43
8.4
1383
8.5
45
9.0
1434
8.6
42
9.1
1429
Platform Content
8.2
43
8.4
1395
7.2
35
8.3
1360
7.2
35
8.3
1377
Platform Additional Functionality
7.7
39
7.9
1276
8.7
42
9.1
1399
8.0
38
Feature Not Available
8.1
34
8.7
1380
7.9
39
Feature Not Available
Platform Basics
Not enough data
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Platform Content
Not enough data
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Platform Additional Functionality
Not enough data
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tip Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.0
57
Not enough data
6.9
56
Before the Job
Not enough data
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
On the Job
Not enough data
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
After the Job
Not enough data
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Agentic AI - Field Service Management
Not enough data
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Communication Features - Frontline Worker Communication Platforms
Not enough data
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Operations - Frontline Worker Communication Platforms
Not enough data
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Agentic AI - Frontline Worker Communication Platforms
Not enough data
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Agentic AI - Employee Intranet
Not enough data
7.9
21
Not enough data
7.8
21
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Platform Content
Not enough data
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Platform
Not enough data
8.5
1662
Not enough data
7.6
1565
Not enough data
7.9
1538
Not enough data
8.9
1624
Not enough data
9.1
1643
Not enough data
9.2
1612
Not enough data
8.6
1593
Not enough data
8.8
1607
Time Tracking
Not enough data
9.1
1474
Not enough data
8.8
1441
Not enough data
8.4
1384
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
9.2
1447
Administration
Not enough data
Feature Not Available
Not enough data
8.7
1415
Not enough data
8.7
1440
Not enough data
8.5
1415
Not enough data
9.0
1412
Platform
Not enough data
8.6
1406
Not enough data
7.8
1279
Not enough data
8.1
1311
Not enough data
9.0
1389
Not enough data
9.0
1376
Not enough data
Feature Not Available
Platform
Not enough data
8.5
1662
Not enough data
7.6
1565
Not enough data
7.9
1538
Not enough data
8.9
1624
Not enough data
9.1
1643
Not enough data
9.2
1612
Not enough data
8.6
1593
Not enough data
8.8
1607
Workforce Management Platform Features
Not enough data
8.7
15
Not enough data
9.1
1161
Not enough data
9.1
1173
Not enough data
8.8
1137
Not enough data
8.4
1108
Not enough data
Feature Not Available
Not enough data
8.4
1084
Not enough data
8.9
1111
Not enough data
8.8
1105
Not enough data
9.2
1146
Categories
Categories
Shared Categories
7shifts and Connecteam are categorized as Restaurant Scheduling, Employee Scheduling, and Restaurant Management
Unique Categories
7shifts is categorized as Tip Distribution and Payroll
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Engagement, Cleaning Services, Time Tracking, Workforce Management, Field Service Management, and Help Desk
Reviews
Reviewers' Company Size
7shifts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
50.0%
Food & Beverages
18.3%
Hospitality
15.0%
Entertainment
3.3%
Retail
1.7%
Other
11.7%
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Discussions
Do you offer discounts to restaurant franchises or groups?
1 Comment
Official Response from 7shifts
Yes, we do. We are always open to talking with restaurant franchises and organizations that have multiple locations. Contact us and we can work out a plan...Read more
How will you bill me?
1 Comment
Official Response from 7shifts
We offer both monthly and annual billing. You can pay by credit card online.Read more
What happens at the end of the trial?
1 Comment
Official Response from 7shifts
To continue to have access to your 7shifts account, you will be asked to enter your credit card information and select your subscription plan. Once that is...Read more
Is Connecteam secure?
2 Comments
CS
Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to...Read more
How do you use Connecteam?
2 Comments
CS
The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to...Read more
Is Connecteam a good app?
2 Comments
MB
Great app. You can do more on the app as an Employee than you can on the desktop. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy