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Compare 3CX and Ringover 
At a Glance
Market Segments
Mid-Market (54.9% of reviews)
Small-Business (79.7% of reviews)
Entry-Level Pricing
Free 10 Users
$24.00 1 User Per Month
3CX
Star Rating
(529)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansRingover
Star Rating
(461)4.6 out of 5
Market Segments
Small-Business (79.7% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in ease of management and configuration, with users appreciating its intuitive interface and centralized features that streamline communication. One user noted, "the platform is user-friendly, offering distinct versions of its website and app for both computers and mobile phones."
- Users say that Ringover stands out for its high level of customization, particularly in its IVR capabilities, which allow businesses to tailor call flows to their specific needs. A reviewer mentioned, "the ease of use and the high level of customization... makes our communication smoother every year."
- According to verified reviews, 3CX offers a free entry-level price, making it an attractive option for mid-market companies looking to minimize costs. Users appreciate that they can access a robust set of features without an initial investment, which is a significant advantage for budget-conscious teams.
- Reviewers mention that Ringover provides a quick implementation process, with many users highlighting that they can set up the platform without needing technical assistance. One user stated, "A very functional and intuitive app that I won't need technicians to install," showcasing its user-friendly nature.
- G2 reviewers highlight that while 3CX has strong call management features, it sometimes faces challenges in mobile SMS capabilities, where users feel Ringover performs better. A user noted that Ringover's SMS features are more effective, indicating a potential area for improvement for 3CX.
- Users report that Ringover consistently delivers top-quality support, with a score that reflects its reliability. Reviewers have praised the platform for its ongoing improvements and support, stating, "We’ve worked with Ringover for several years, and they’ve consistently provided top-quality service."
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
3CX
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.9
356
9.1
384
Ease of Use
9.0
363
9.3
396
Ease of Setup
8.8
243
9.2
359
Ease of Admin
9.0
226
8.9
182
Quality of Support
7.9
324
9.1
381
Has the product been a good partner in doing business?
8.6
215
8.8
182
Product Direction (% positive)
8.4
358
9.2
373
Features by Category
Channels
9.4
134
|
Verified
9.2
189
Feature Not Available
8.6
174
8.6
96
|
Verified
8.5
170
7.3
70
8.6
172
Feature Not Available
8.4
162
Generative AI
7.1
25
8.4
73
Functions
8.9
182
|
Verified
9.0
167
8.9
186
|
Verified
9.0
169
8.9
184
|
Verified
8.8
173
Feature Not Available
8.7
164
8.2
95
8.8
166
9.1
119
8.8
164
8.8
100
8.8
164
8.5
97
|
Verified
8.8
164
Agentic AI - Contact Center
6.7
15
8.0
33
7.4
17
8.5
36
7.1
14
8.4
31
7.3
14
8.1
32
Administrative
8.3
151
|
Verified
8.9
161
9.0
180
|
Verified
9.1
164
8.5
186
|
Verified
9.0
172
9.0
116
9.0
161
8.3
105
|
Verified
8.9
160
Collaboration Tools
8.8
69
|
Verified
9.5
10
9.1
38
|
Verified
9.6
9
9.0
34
9.5
10
9.2
39
|
Verified
9.0
10
8.6
35
|
Verified
9.5
10
Meeting Coordination
8.4
72
|
Verified
Feature Not Available
9.1
68
|
Verified
Feature Not Available
9.2
70
|
Verified
9.5
10
8.9
42
|
Verified
9.5
10
Software Type
9.0
83
|
Verified
9.3
10
9.3
46
|
Verified
9.3
9
9.2
43
|
Verified
9.7
10
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
9.3
10
8.9
22
9.0
10
9.7
22
9.2
10
8.4
23
8.9
11
9.7
24
9.5
10
9.8
24
9.7
10
Advanced Features - Cloud PBX
8.6
21
9.1
9
7.7
22
9.2
11
8.0
23
9.4
11
7.1
22
9.3
10
Platform Basics - VoIP Providers
9.4
20
7.6
12
9.6
20
7.7
14
8.5
20
7.8
12
9.1
20
8.1
15
9.2
20
6.9
12
9.3
20
7.1
13
Basic Communication
9.5
192
|
Verified
9.3
82
8.4
133
|
Verified
7.6
65
8.3
133
|
Verified
8.5
75
8.2
118
|
Verified
7.5
70
8.8
173
|
Verified
8.1
73
9.5
185
|
Verified
8.8
74
Agentic AI - VoIP Providers
6.5
10
5.5
7
8.0
9
6.5
8
7.2
9
6.0
7
7.2
9
5.5
7
Access
8.5
118
|
Verified
8.2
66
8.5
155
|
Verified
8.4
70
8.4
165
|
Verified
8.3
71
Advanced Features
8.5
172
|
Verified
8.4
71
9.0
162
|
Verified
8.3
70
Feature Not Available
9.0
75
Agentic AI - Outbound Call Tracking
Not enough data
7.5
20
Not enough data
7.5
20
Calling
Not enough data
9.4
139
Not enough data
8.7
131
Not enough data
9.2
133
Not enough data
9.3
134
Not enough data
8.4
25
Contacts
Not enough data
8.9
131
Not enough data
8.8
124
Not enough data
8.8
126
Insights
Not enough data
9.1
131
Not enough data
8.9
129
Not enough data
8.7
126
Not enough data
8.0
124
Not enough data
8.0
122
Not enough data
8.3
22
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
9.5
7
9.7
24
|
Verified
9.3
7
9.1
23
|
Verified
9.5
7
Features
9.5
24
|
Verified
9.8
7
Feature Not Available
9.7
6
8.8
19
|
Verified
9.7
6
9.4
28
|
Verified
9.7
6
8.6
27
|
Verified
10.0
6
Feature Not Available
10.0
6
Categories
Categories
Shared Categories
3CX and Ringover are categorized as UCaaS Platforms, VoIP Providers, Contact Center, Video Conferencing, and Cloud PBX Platforms
Unique Categories
3CX is categorized as Live Chat and Call Center Infrastructure (CCI)
Ringover is categorized as Outbound Call Tracking
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Hospital & Health Care
5.5%
Telecommunications
5.1%
Education Management
4.8%
Construction
4.3%
Other
70.1%
Staffing and Recruiting
7.7%
Insurance
6.7%
Computer Software
6.5%
Marketing and Advertising
5.8%
Consumer Services
5.5%
Other
67.8%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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